The request could not be submitted for background processing

25 pts.
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Crystal Reports 10
Visual Studio 2005
I am using VS2005 and CR10. After saving the record it should print 3 copies but some time in a day it prints only 1 or 2 copy and printer stops and show the following error message: “Error in File C:DOCUME~1SETCOU~1LOCALS~1TempSalesAdvice {8F644754-8B0F-4028-ABAE-7EA18B46699A}.rpt: The request count not be submitted for background processing. Now I did not get any solution. Please give me some solution as soon as possible.

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I am running a CrystalReport 10 report thru ODBC to MS Sql 2000 db. There are Many subreports that are not running until I manually RESET teh SQL Query of Each SubQuery. IS there a Global Update for all subquery within a report?

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  • mshen
    Have you checked your printer for errors or paper jams?
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  • 28011977
    Yes I checked it. Same problem is occured in 4 machines. I used the thermal printer CITIZEN CT-S310 with auto cutter.
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  • mshen
    When do these problems occur and how often? This could be a programming issue considering it happened on 4 machines.
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  • 28011977
    This problem occurs 2 or 3 times out of 50. Maximum time after print first copy it stops and shows the error message as I told before. Some time it is happening after print 2 copy print out. So I think it is not the programming issue.
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  • AndreasL
    This is a software issue. I'm having the same problem in a application I'm developing. Around 1 out of 50 print attempts result in a exception from Crystal Reports with the message mentioned above. We're using Zebra TTP2030 thermal printers but I'm fairly sure this is not hardware related. The error is in Crystal Reports or the code using crystal reports. My current theory is that it's related to some kind of improper use of threading and Crystal Reports objects in the code. I'm rewriting most of my code relating to printing now making sure there is no possibility of different threads accessing the same objects. I noticed also that Crystal Reports is filling up the temp dir with .rpt and .tmp files and first I thought this was the cause but even when making sure the temp-files are cleaned by my code I still get this. It's a pain to debug this as it seem to happen so rarely.
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