The Microsoft Exchange Address Book was unable to logon to the Exchange server computer

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Microsoft Exchange
We had computer die, and we moved a users to a new computer, this computer was not being used and did not a a user with an email account on it. Now when I try to see up an account I the this error. The Microsoft Exchange Address Book was unable to logon to the Exchange server computer

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Hi,

I’m not too good with Exchange. However I would first of all make sure the outlook profile is set up correctly and that the user can communicate with the exchange server and send/receive e-mails okay. and the the exchange server recognizes the user profile/account.

As far as the address book goes, I think you would want to try and get the personal.pst file or outlook.pst file from the “broken” computer and import it or insert the file on the “new computer”. Otherwise you might have to manually rebuild an address book.

Again I’m not too good with Outlook so take that for what it is worth.

Happy New Year.

G.

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  • Phonious
    I fixed the problem by uninstalling the tcp/ip from the network connection/properties. This fixed the problem. Thanks to all.
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