Question

The executable has changed since the last time you used

Viruses, Outlook, Internet Explorer, Microsoft Word

Hello All
A user has recently start having errors when she is in outlook and use MSword. The errors are for Word.exe or Outlook.exe and sometimes Ie.exe
Note:The Symantec Antivirus EndPoint dose not find any virus.


Word:File Version: 11.0.8202.0
File Description: Microsoft Office Word
File Path: C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
Digital Signature: Microsoft Corporation
Process ID: 0x8b0 (Hexadecimal) 2224 (Decimal)

IE:
The executable has changed since the last time you used C:\Program Files\Internet Explorer\iexplore.exe
File Version: 7.0.6000.16608
File Description: Internet Explorer
File Path: C:\Program Files\Internet Explorer\iexplore.exe
Digital Signature:
Process ID: 0x75c (Hexadecimal) 1884 (Decimal)

EventViewer:Application
Hanging application OUTLOOK.EXE, version 11.0.8169.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event ID: 1002


Hanging application WINWORD.EXE, version 11.0.8202.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Hanging application explorer.exe, version 6.0.2900.3156, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



SystemErrors:

Error code 0000007f, parameter1 00000000, parameter2 00000000, parameter3 00000000, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Error code 100000ea, parameter1 854e4bc8, parameter2 844d4658, parameter3 f7942cb4, parameter4 00000001.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Error code 100000ea, parameter1 857344b0, parameter2 86953ca0, parameter3 f794acb4, parameter4 00000001.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

It the applications are changing perhaps the machine is being patched and the applications are also being patched.