The computer has rebooted from a bugcheck

40 pts.
Tags:
Bugcheck
Windows 2000 Server
My server (win2000) displays dlue screen, saying physical dumping of memory and restarts, I have upgraded its RAM to 2 GB still same problem.I am having sql server installed and inhouse ERP pacakge. In the system logs file following error it shows "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0x80000003, 0x8045647c, 0x00000000, 0xbfb192be). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:WINNTMEMORY.DMP." Please provide me solution for this.

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What else does it say when the bluescreen is on the screen? There should be a filename listed (at least there usually is).

Is your server fully patched?

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  • S12345678
    In addition it says stop 0x00000024 (0x0019025E,0xBD7154E, 0XBD71513C, 0xF1C31F7D) NTFS_File_System Xmode_Exception_Not_Handled Address 8045647C base at 50400000 Date stamp ntoskrnl.exe AddressBFB9B2BE base at BFB81000 Date stamp tcpip.sys Begining dump of Physical Memory Dumping physical memory to disk and my server restarts
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  • Pressler2904
    The "0x00000024" stop error indicates that their is either corruption in your MFT (Master File Table), or that your hard drive might have bad blocks or be in the process of failing. See the MS TechNet page here: http://www.microsoft.com/technet/prodtechnol/Windows2000Pro/reskit/part7/proch33.mspx?mfr=true I believe the actual stop error you are seeing is KMODE_EXCEPTION_HOT_HANDLED (not "XMODE"), which along with an 0x00000024 error could mean a corrupt ASPI file (if you are using a SCSI drive or drives): check with the maufacturer of your SCSI controller/HBA for an updated version (Adaptec has updated ASPI drivers available from their website. According to MS KB289001, this could be a corrupt registry hive as well, but my bet is on either a bad or failing disk or corrupt nt kernel (ntoskrnl.exe).
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