Terminated User mailbox
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Gedigd
45 pts.
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Q:
Terminated User mailbox
Disabled mailboxes, Identity management, BlackBerry, Exchange security, Exchange user permissions, Exchange user settings
How does one pervent a terminated user from accessing their mailbox with a PDA (i.e. BlackBerry) Exchange 2003? 
ASKED: Oct 2 2009  9:57 PM GMT
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Mshen
23535 pts.
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A:
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Reset the password and disable the user account.
Last Answered: Oct 2 2009  11:08 PM GMT by Mshen   23535 pts.
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Gedigd   45 pts.  |   Oct 5 2009  1:57PM GMT

Mshen,
disabling an account where i work doesn’t help we are finding users with BlackBerries are still able to read their mail long after their accounts have been terminated in Identity manager thus disabled in AD to boot they are also removed from the address book go figure.

 

Technochic   40210 pts.  |   Oct 5 2009  3:02PM GMT

Do you have a BES?

 

Gedigd   45 pts.  |   Oct 5 2009  3:10PM GMT

Yes, we a BES

 

Gedigd   45 pts.  |   Oct 5 2009  8:16PM GMT

is there any follow-up to my answer?

 

KDubb   80 pts.  |   Oct 6 2009  4:46PM GMT

Remove the BES admin account from the mailbox security settings if there.

 

Technochic   40210 pts.  |   Oct 6 2009  5:29PM GMT

Make sure the BES account for that user is also deleted.

 

Tcrean   10 pts.  |   Oct 8 2009  3:29PM GMT

We generally disable account, reset password and delete the BES account. If we do not have the BB device returned to us on termination, then we wipe the BB device from the BES.

 

Technochic   40210 pts.  |   Oct 9 2009  2:22PM GMT

Oh good point Tcrean. I forgot about wiping the device! Gediqd, if the disabled users are reading “old mail” already received on their device you definitely should add wiping the device to the steps performed when users are terminated. We do not allow personally owned bb’s on our system for this reason. If we did they would have to agree to allow us to wipe the device if they are terminated and people don’t like that idea much, so we just do not allow them.

 
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