I am in the process of testing Avaya AES Sametime integration for click to call functionality and working in my test environment. With IBM Sametime 8.0.2 client (both embedded and standalone), I can see the telephony presence icons next to Sametime presence icons and I can see their status getting changed (while on call).
However, I am not able to see these telephony icons in sametime 8.5.1 or 8.5.2 Standalone/Embedded clients. The click to call functionality still works but the icons are missing.
I am running SAMETIME8.5.1_20100712.1117.
I tried to add following lines to my plugin_customization file at c:LotusNotesframeworkrcp locaiton but that didn't help
Any help on getting these icons in the client will be greatly appreciated.
NOTE: I only have a Sametime community server in my current test setup. Not sure if telephony presence icons in 8.5.1 or 8.5.2 requires SUT or Media Manager server.
Software/Hardware used: Win2k3 SP2 with SAMETIME8.5.1_20100712.1117