Telephony presence icons missing

5 pts.
Tags:
AES encryption
Avaya
IP telephony
Sametime
Telephony
Hello, I am in the process of testing Avaya AES Sametime integration for click to call functionality and working in my test environment. With IBM Sametime 8.0.2 client (both embedded and standalone), I can see the telephony presence icons next to Sametime presence icons and I can see their status getting changed (while on call). However, I am not able to see these telephony icons in sametime 8.5.1 or 8.5.2 Standalone/Embedded clients. The click to call functionality still works but the icons are missing. I am running SAMETIME8.5.1_20100712.1117. I tried to add following lines to my plugin_customization file at c:LotusNotesframeworkrcp locaiton but that didn't help com.ibm.collaboration.realtime/enableSUT=false com.ibm.collaboration.realtime/enableTelephonyStatus=true com.ibm.collaboration.realtime/enableExtendedStatus=true Any help on getting these icons in the client will be greatly appreciated. NOTE: I only have a Sametime community server in my current test setup. Not sure if telephony presence icons in 8.5.1 or 8.5.2 requires SUT or Media Manager server. Thanks Deepak

Software/Hardware used:
Win2k3 SP2 with SAMETIME8.5.1_20100712.1117

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