0 pts.
 TCP/IP properties and drive mapping
Unable to access TCP/IP properties, causes a general explorer crash and unable to map a network drive. Error: unable to locate specified drive. Computer works fine otherwise. Able to get to network, use network tools and applications. Can't get into TCP properties to check settings due to explorer error that causes network neighborhood window to shut down. Hope someone can help. Can't even get in to remove TCP/IP stack to reinstall : (

Software/Hardware used:
ASKED: October 29, 2004  4:54 PM
UPDATED: November 7, 2004  7:46 PM

Answer Wiki:
Re-install windows and and wait for the second prompt to repair current windows installation. This should overwrite your network components. Then you can get into the IP stack.
Last Wiki Answer Submitted:  November 5, 2004  11:02 am  by  JCDOIT7   0 pts.
All Answer Wiki Contributors:  JCDOIT7   0 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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I suspect you are on Win 98 (Network ..hood). I would strongly recommend going to XP. This issue was likely caused by ad-ware or possibly a virus. If you can’t get XP (or use it now), the best thing is to re-install windows….

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I also suspect it might be malware that is causing the problem. If you have access to the Internet get this prog and post the HijackThis log here. We should be able to tell what is affecting the system from it.

http://www.spychecker.com/program/hijackthis.html

 0 pts.

 

I also suspect it might be malware that is causing the problem. If you have access to the Internet get this prog and post the HijackThis log here. We should be able to tell what is affecting the system from it.

http://www.spychecker.com/program/hijackthis.html

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There’s a handy little utility out there called ‘winsockfix.exe’.
Don’t remember where to find it, but you should be able to ‘google’ for it.

 0 pts.