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Featured CIO Questions

  • ITIL Foundation Certification

    Hi There, I've been self-studying ITIL for a while and would like to take on a certification exam. Anyone with the exam preparation pointers? would be much appreciated.

    DeeDaddy10 pointsBadges:
  • Network documentation/Diagram

    I am curious as to how others are documenting their network; both visually and configurations. I am familiar with MS Visio for drawing the network. Are there better options? What about documenting all equiptment? IP addresses? Settings? Changes? I am just using MS Excel/word to create all sorts of...

    Skepticals0 pointsBadges:
  • Network Connection Freezes

    For some reason, at random, among 20 PCs on my network, in the morning or during the day, the network connection stops responding for both intranet and internet communications. The only solution thus far is to remove the NIC from the Device Manager, reboot the PC, and let Windows XP Pro find the...

    DboiSOBE0 pointsBadges:
  • Kronos Pattern Template Changes

    If I change a pattern template, I am warned that employees already assigned to a template will not undergo a change to their schedule. Does this mean the only way to change the whole pattern is to create a new template and assign the employees to the new template? Or is there a way to refresh my...

    Roberto17475 pointsBadges:
  • Can I learn ITIL without a CCNA certification?

    Can I learn ITIL without getting certification on CCNA?

    ubong4sure5 pointsBadges:
  • How to become an ITIL professional

    Can someone guide me how to become a ITIL professional? Currently I'm searching for a job as System Administrator. Most of the companies are asking for ITIL knowledge.

    Narain45 pointsBadges:
  • About acceptable use policy

    What is the reference of an acceptable use policy?

    Leahmae5 pointsBadges:
  • Companies adopting ITIL

    Hello, I am currently doing a dissertation on ITSM and ITIL and I was wondering if you would know where I can find genuine stats on how many companies have adopted ITIL?

    sfish135 pointsBadges:
  • AS/400 MAPICS

    For MAPICS sitting on an AS/400 box, is access fully restricted at the AS/400 level or can it be fine tuned at the application level as well?

    pbishop356315 pointsBadges:
  • What are the emerging trends in information technology?

    What are some of the emerging trends in information technology this year?

    msgwright5 pointsBadges:
  • Trends for 2015 – IT Enterprise System Management?

    What are the trends for 2015 and the coming years regarding IT Enterprise System Management (Event Monitoring)?

    robdegraaf10 pointsBadges:
  • Staffing to abandonment rates

    Is there a staffing model that is useful in determining staffing by Abandonment rate?

    Acordova10 pointsBadges:
  • How to calculate end-to-end service availability

    Hi, How do I calculate service availability to business user? Our service should be available to 24x7x365 days, but there are so many dependent components (network, servers, links, application, Data center etc) supported by multiple vendors should be available to meet the requirement. Vendors are...

    Availability20 pointsBadges:
  • Internet Explorer vs. Firefox

    Hello, I'm the Assistant Editor on SearchWindowsSecurity.com. I'm looking to start a discussion about what browser people are using and why. Also, is anyone considering switching from IE to Firefox, or are your plans to stay with IE? Here's some food for thought... As of Feb. 2005, an estimated 35...

    LMullen0 pointsBadges:
  • How do you calculate the speed to answer for a call center service desk?

    How to calculate the speed to answer in the Service desk ?

    Ebenezar5 pointsBadges:
  • Setup of service desk

    what is the best setup service desk?

    Whatisthematrix10 pointsBadges:
  • Holiday overtime in Kronos

    How is holiday overtime used in Kronos?

    hundleyd015 pointsBadges:
  • is relationship management is a waste of an organisation’s resources

    is relationship management is a waste of an organisation's resources

    amuchemwa5 pointsBadges:
  • Remedy training

    I am starting a new job and they use remedy. Where can I get some inexpensive training on this topic?

    Itartist5 pointsBadges:
  • NIC info via script

    Hiya all, I have made a script (Copy and paste from microsoft, then tweak!!!!) to give me certain PC specs, and want to know how to add the NIC information to it, the script gvies me PC name, manufacturer, CPU make, model, speed, RAM, VGA adapter, and i just wanna add the NIC to it. If I can do...

    Carl0s810 pointsBadges:

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