• Helpdesk CSM Software

    I was wondering if anyone knew of a good CSM product for a single tech helpdesk. I need something to help me keep track of open tickets/projects, as well as, achieve solutions for closed tickets- ie have a IT library database for solution. Would be nice to be able to have users email their issues...

    RamseyB2,115 pointsBadges:
  • Ticketing System for Exchange 2010 support

    Can any one suggest me a good email ticketing support system can works with exchange ?

    IlMalti5 pointsBadges:
  • Removing preview pane in Outlook 2007 through GPO

    Is there anyway of removing permanently the auto preview pane in Outlook 2007 using a GPO? I believe this option existed in OL2003. I need to have this change through GPO so that users can't set it up again.

    Fsk00715 pointsBadges:
  • SQL Server Database Maintenance Performance and Hyperthreading

    I have two IBM machines with the same exact hardware 32 cores, 256GB RAM for each machine. One machine has Hyperthreading enabled and the other does not. When I run maintenance jobs (dbcc checkdb, and rebuild index) for the database that is 1TB the maintenance job takes 8 hours on the machine that...

    Rick Martinez585 pointsBadges:
  • Open IT Forum: What tech CEO would you vote for?

    Michael Morisy recently reported on a primary of off-ticket, independent candidates, which included Cisco CEO John Chambers. Not to get too political, but we were wondering if there were particular tech CEOs that you admired for one reason or another. Share your thoughts -- or your vote -- and...

    ITKE343,095 pointsBadges:
  • How to set administrator rights on files and folders without harming the current rights (windows Server 2003)

    I scanned our file server for huge files and encountered several files and folders (450+ folders 30K+ files) that have not the [local-fileserver]localadministrator account assigned. Is there a way to push these administrator rights trough a folder top-down, but respecting the rights already present...

    Illiam5 pointsBadges:
  • Access web site located in DMZ

    I am trying to setup DNS to point to a web server setup behind our firewall in a DMZ. The web site can be accessed internally by typing in the IP address or from external (not on our network) PCs. I would like to setup a DNS record so users on network can type in the site name, www.company.org, and...

    Cpd0005 pointsBadges:
  • symantec tamper protection alert

    Can anyone tell me what this means......... Symantec Tamper Protection Alert Target: C:ProgramFilesSymantecSymantecEndpointProtection12.1.671.4971.105BinccSvcHst.exe Event Info: Open Process Action Taken: Blocked Actor Process: C:PROGRAMFILESMICROSOFT WINDOWS SMALL BUSINESS...

    Cptsrus15 pointsBadges:
  • Set up network between XP 2003 server enterprise edition and window xp

    Hi, I am still newbie in networking system. i have 2 operating systems Window XP 2003 server enterprise edition and window XP pro edition installed on virtualbox machine. The IP on XP 2003 server is 192.168.8.30. i set up the DNS server and new domain, new user (Test) then i set up the DHCP and...

    E3345 pointsBadges:
  • Add Wireless Capability to Existing Business Network

    Hello Everyone, I'm a new tech intern and the company I'm working for has asked me to add wireless capability to their existing network.  I am looking at various access points and the building is large enough that we will probably require at least two AP's. They are using Active Directory to...

    Totustek20 pointsBadges:
  • How does your company manage BYOD?

    It's becoming more common to open enterprise networks to employee devices. But obviously that move comes with increased management concerns. Does your company have an initiative in place - and if so, how are user sessions being managed?

    Ben Rubenstein5,255 pointsBadges:
  • Log in Script

    Hi, I'm looking for a logon script through which i should be  able to map Shared Drives, Nearest printers, Computer should join to the domain and create domain computer account also domain user should be mapped to local admin group. If anybody know please help me. Regards, Gee

    Gbabs5 pointsBadges:
  • How to clean up dormant accunts in active directory

    Implementation plan for cleaning up dormant accounts and inactive acounts in an active dierectory

    Mvuyi5 pointsBadges:
  • Windows 2003 Domain Recovery

    Hi All, My Question is: Assume 2 windows 2003 domains are there in a forest. Domain A and Domain B. Domain B had 2 FSMO roles. Unexpectedly Domain B is crashed. Can any one tel me the steps, how we can recover that domain.

    UK75 pointsBadges:
  • Verify NTP

    VBScript to verify a NTP Time source

    JCL5 pointsBadges:
  • SQL DBA problem

    Hi. I have problem with SQL server 2008. Sql database filesize is becomes 0. SQL worked fine, all was fine. I restarted server and when OS is opens i notices that SQL database filesize =0 kb. Database file situated on Storage. No error log. What may be problem? please help

    Eliyevelxan1,235 pointsBadges:
  • get Intel(R) 82579LM driver for Win server 2003

    How to get driver for win server 2003 on HP desktop Intel(R) 82579LM Gigabit Network

    Bamgboo20 pointsBadges:
  • TS CAL powershell script

    Hi All, Im looking for a Powershell script to pull the current TS CAL information from my terminal server...Issued to; Issued on; Sepires on; Quantity... I havnt had much luck... Tks

    Sooley5 pointsBadges:
  • My problem with win server 2003

    Hello , everyone ..:) I have a problem with win server 2003 sharing folders " I am already installed win server 2003 - and I made many of users Because I am working at Cyber so I got many pc need to get share with this server but the problem is 1 pc of em is unable to log on till I give the...

    Kakashi5 pointsBadges:
  • same ip in more than one pc in the same domain?

    i have server 2003 with a domain that do not work when i open the dns i found that i have more than one divice with the same ip and when am try to enter a new pc to the domain the domain repley that it is no longer avilibal

    marooo35 pointsBadges:

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