What’s your experience with Microsoft tech support?
I’m doing some research on the effectiveness of Microsoft’s technical support, possibly for an article on SearchWindowsSecurity.com. Our site readers continually need help troubleshooting Windows security dilemmas. Some seem to find what they need on Microsoft’s Web pages, and others don’t get enough technical detail (i.e. steps for fixing a specific problem). Do you have [...]
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| November 3, 2004 3:10 PM
configuration, Desktop security, patching, PEN testing, Platform Security, Security, vulnerability management, Windows, Windows 2000 desktop, Windows 2000 Server, Windows 95/98, Windows client administration and maintenance, Windows Server 2003, Windows tools/WSRM, Windows XP
I’m doing some research on the effectiveness of Microsoft’s technical support, possibly for an article on SearchWindowsSecurity.com. Our site readers continually need help troubleshooting Windows security dilemmas. Some seem to find what they need on Microsoft’s Web pages, and others don’t get enough technical detail (i.e. steps for fixing a specific problem). Do you have [...]
Answer Question
| November 3, 2004 3:10 PM
configuration, Desktop security, patching, PEN testing, Platform Security, Security, vulnerability management, Windows, Windows 2000 desktop, Windows 2000 Server, Windows 95/98, Windows client administration and maintenance, Windows Server 2003, Windows tools/WSRM, Windows XP
Windows 2003 Terminal Service sessions will not logoff
I manage a 2003 Terminal Server. Normally, we have 30 active sessions at a time. We run several apps including Office, Pervassive SQL client, Attachemante, and several other small apps. Users access this server from XP and 2000 clients. The server ran perfectly for many months. About 2 months ago we started having a problem. [...]
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| November 14, 2010 5:15 PM
Active Directory, DataCenter, Hardware, Lotus Domino, Microsoft Windows, Networking, Remote management, Servers, Windows, Windows Server 2003
I manage a 2003 Terminal Server. Normally, we have 30 active sessions at a time. We run several apps including Office, Pervassive SQL client, Attachemante, and several other small apps. Users access this server from XP and 2000 clients. The server ran perfectly for many months. About 2 months ago we started having a problem. [...]
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| November 14, 2010 5:15 PM
Active Directory, DataCenter, Hardware, Lotus Domino, Microsoft Windows, Networking, Remote management, Servers, Windows, Windows Server 2003
Getting errors backing up a Windows SAN
I am running a Windows 2003 server on a SAN. using 2 qlogic 2300′s connected to the IBM 2109-f16 switch. A IBM 4560slx tape library using a FCO (Fibre channel option) card in the library. The FCO card is connected to the IBM 2109-f16 switch. I have “port” zoned the Server and the library in [...]
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| July 15, 2008 10:32 AM
Backup & recovery, HBA, SAN, Storage Area Networks, Windows Server 2003
I am running a Windows 2003 server on a SAN. using 2 qlogic 2300′s connected to the IBM 2109-f16 switch. A IBM 4560slx tape library using a FCO (Fibre channel option) card in the library. The FCO card is connected to the IBM 2109-f16 switch. I have “port” zoned the Server and the library in [...]
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| July 15, 2008 10:32 AM
Backup & recovery, HBA, SAN, Storage Area Networks, Windows Server 2003
Installing Oracle 9i Standard Edition on Windows Server 2003 with Xeon CPU: Why does Java Virtual Machine fail?
We are replacing an old NT 4.0 server with a new Windows Server 2003, the new hardware (a Compaq ProLiant) equipped with Intel Xeon CPU. The old server was running a couple of database instances in Oracle 8i Standard Edition, which we want/need to replace with the 9i version. The installation files for the relevant [...]
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| October 6, 2004 5:39 AM
Database Management Systems, Hardware, Intel PC hardware, Intel servers, Java, Microsoft Windows, Oracle, Standard Edition, Tech support, Windows on Intel, Windows Server 2003
We are replacing an old NT 4.0 server with a new Windows Server 2003, the new hardware (a Compaq ProLiant) equipped with Intel Xeon CPU. The old server was running a couple of database instances in Oracle 8i Standard Edition, which we want/need to replace with the 9i version. The installation files for the relevant [...]
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| October 6, 2004 5:39 AM
Database Management Systems, Hardware, Intel PC hardware, Intel servers, Java, Microsoft Windows, Oracle, Standard Edition, Tech support, Windows on Intel, Windows Server 2003
Microsoft Word 2003 and files opening in read only form
The platform is Windows XP and the application is Word 2003. I have a user that when she opens a file it opens a window that says the file is in read only and would she like to continue in that format or have the ability to change the document. She clicks no and the [...]
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| September 24, 2004 3:21 PM
Help Desk, Microsoft .NET, Tech support, Third-party services, Vendor support, Windows, Windows 2000 desktop, Windows Server 2003, Windows XP
The platform is Windows XP and the application is Word 2003. I have a user that when she opens a file it opens a window that says the file is in read only and would she like to continue in that format or have the ability to change the document. She clicks no and the [...]
Answer Question
| September 24, 2004 3:21 PM
Help Desk, Microsoft .NET, Tech support, Third-party services, Vendor support, Windows, Windows 2000 desktop, Windows Server 2003, Windows XP
