• Free IT Book: Ubuntu Unleashed, 2011 Edition

    "Ubuntu Unleashed 2011 Edition presents advanced coverage of the popular Ubuntu distribution of Linux. Windows users, Mac users, and Linux enthusiasts have been increasingly turning to Ubuntu for a user-friendly and easy-to-use Linux distribution that remains useful to power users." To win this...

    MelanieYarbrough6,345 pointsBadges:
  • Free IT Book: Computer Incident Response and Product Security

    This week's free IT book is a practical guide to building and running incident response and product security teams. To win Cisco's Computer Incident Response and Product Security answer one of these five questions and post the link to your answer in the discussion area below. Good luck! Mitigating...

    MelanieYarbrough6,345 pointsBadges:
  • New Contest: You Could Win a New Xbox 360

    Now is the time to ask and answer questions on ITKnowledgeExchange.com because you could take home a newly released Xbox 360. From today (June 16th) through July 30th, you have a chance to win 1 of 2 Xbox 360s or 1 of 3 $50 Amazon Gift Cards. The five community members who have the most Knowledge...

    ITKE346,360 pointsBadges:
  • What is the formula to calculate the manpower requirement at a call center?

    What is the formula to calculate the manpower requirement at a call center, if the no.of calls are specified for example, as 50000 calls and defined AHT is 150 secs per call?

    arijitdutta5 pointsBadges:
  • Etherchannel with different port shapers

    I want to implement a new solution in my network. I want to make an Etherchannel over a STM1 radio link. I don't have Gi ports available so I want to use two aggregated FaEth ports. But I'm thinking of using different service policy on each interface. So, I want to put a service policy with a port...

    bogdanmucuta15 pointsBadges:
  • RZ and NRZ

    What are the real world applications of RZ and NRZ?

    krishne10 pointsBadges:
  • Unlocking Facebook

    Fellow colleagues I'm concerned about....If Facebook is blocked for certain hours, how can I login during those hours?

    Yonela5 pointsBadges:
  • Monitor Internet bandwidth

    Good day, We are using Windows 2000 Small Business Server in our organization with Exchange, DNS and ISA server configured. 1. I want to monitor the internet usage by the users. 2. I want to take a report on monthly or daily basis how much MB/GB utilized by each user. Thanks for your reply in...

    GiriPrasad0 pointsBadges:
  • Workflow development platform

    Would you name the top 5 workflow development platforms meeting these criteria: low cost, no code, graphical workflow debug, cloud based, build complex business processes.

    BobDepuy5 pointsBadges:
  • IP Telephony and VoIP

    What is the difference of IP Telephony and VoIP? Are they the same? Are there any certifications surrounding either? Please advise... I have included my e-mail below. Thank you, Dustin Hunter dhunter@apexsystemsinc.com

    DHun5 pointsBadges:
  • Best practice for IP Telephony

    What is the best practice when you are going for IP Telephony so Call-Control should be redundant over WAN Cluster?

    NetworkingBeats5 pointsBadges:
  • How to configure two Cisco 2600 routers

    Hi, we have two Cisco 2600 routers, one deployed in our main office and the other in our remote site. We also have two DSL connections. We have our Exchange server in main office. Q1. How to configure the two router to use the 2 DSL connections that we have? Q2. How to route our exchange server to...

    Killerj5 pointsBadges:
  • Connection between CDR files and the corresponding database files

    If I knew the CDR file name and I want to match it with the corresponding database file name, for example I have this CDR file name (VT032013061200022234). Which file of the coming database file name it match...

    kanar10 pointsBadges:
  • Phones ring busy

    You get a busy signal when you dial some of the phones. They can dial out. Error code 2 is displayed on the carrier. Any help? I'm using Nortel CS 1000.

    Babow5 pointsBadges:
  • Nortel GSM O&M: Faulty Chain-A MMU-IDE hard disk

    How to replace a faulty BSC2g Chain-A or Chain-B's MMU-IDE hard disk? What supportive tools are required before executing the replacement?

    Pcarpo10010 pointsBadges:
  • Nortel GSM: PCUSN performance

    What is the PCUSN performance data flow and where is the raw data store?

    Pcarpo10010 pointsBadges:
  • Where do you stand on Facebook’s new “Hate Speech” policy?

    It’s been a tough few weeks for Facebook as they fend off charges of being insensitive to posted content containing or implying gender-based violence. In an effort to quell the negative press, Facebook has instituted new guidelines as to what constitutes “hate speech” on the site and how it...

    Chris Leonard4,300 pointsBadges:
  • Starting a small at home call center with just 5 computers in Philippines

    Dear TT We are Americans in the Philippines starting a new small home office call center! We are starting with O DESK! Then we want to become a regular small call center with 5 agents and grow from there to 25 agents next year! The technology confuses us! What do we need! With O Desk client will...

    AACC5 pointsBadges:
  • How do I resolve a webcam issue?

    When I dial a recipient on the other end, he won't hear me neither sees me. But I can see and hear him on my end. How do I resolve this issue?

    jenebafavour5 pointsBadges:
  • What does “The Device has been polled out” mean?

    I understand that the expression "polling a device" means that a device is repeatedly"polled" or contacted by the computer to determine if the device is ready to receive and input, pending the device's unreadiness to accept inputs while executing a prior or prior commands. So far as I know, the...

    wildhobo15 pointsBadges:

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