• ip-pbx

    What is the advantage in using the ip-pbx system rather than PABX?

    Benok88815 pointsBadges:
  • How best to handle inbound calls (small company)

    Hi all, I have to review our telephone system with the aim of making sure our customers that call us get answered promptly. I'm looking for opinions/best practice on the best way technically to handle inbound calls? Do you have answer service part automated? At the moment, we have 3 sales agents...

    Pandub130 pointsBadges:
  • Phone System

    Hi, Looking for a phone system with at least 8 phone lines capacity that can be used in a small family business in Ghana (Africa). I have seen a nice phone system by TalkSwitch, but the company rep. I spoke to said those don't work in Africa.  The explanation he gave was not  layman explanatory....

    Erikmla5 pointsBadges:
  • VoIP PBX/Gateway + Call Log (accounting)

    Does anyone know of a PBX/Gateway Hardware that log the outcoming calls + duration of the calls? I am interested in a SOHO phone network -- analog or IP phones: 4 units -- with accounting + possibly billing of the calls. Linksys SPA9000 does not provide Call Logging. Maybe thru syslog; but then I...

    ITKE346,430 pointsBadges:
  • IP PBX System Over Radio Network

    I've been working on the IP PBX system for some time now and which works very well over the IP network. I intend to extern this telephony system by making use of the the radio network with wireless cordless phones. My BIG question is, where can I find an IP Radio gateway or is they any other cost...

    Itcom100 pointsBadges:
  • CS1000 end of dial string

    I have a CS 1000 running over a PRI. One of the external services we use to process calls requires that we embed a pause in the dial string. As an example: Certain calls to certain area codes and exchanges will be routed through this external service. When the CS 1000 see's someone has  dialed...

    Edweird5 pointsBadges:
  • Nat on cisco router

    Hi. i have 2 cisco router which they are connected to each other for VoIP. my question is i want to forward all the data from port 80 to be forward on one pc inside the network. can you please help me on this?

    Azrahedour15 pointsBadges:
  • What is the best certification courses for GSM and CDMA

    Hello, We are creating e-learning products in the telecom doiman and the current titles we are concentrating on are GSM and CDMA technologies. I'm interested to know if there are any popular employment oriented certification courses that my developers can take up to create a comprehensive content....

    Laku5 pointsBadges:
  • Win a Dell Precision T7500 Workstation

    All you have to do is correctly answer 5 multiple choice questions, each with a hint provided, and you could be the owner of a new Dell Precision T7500 Tower Workstation Desktop Computer with the Quad Core Intel Xeon Processor. Even if you don't win, you still get 200 Knowledge Points for your...

    EmNichs3,250 pointsBadges:
  • Cisco Voice VLan

    Hi Can any one please explan me about Vocie Vlan.

    Chetanm145 pointsBadges:
  • Video Conferencing over ISDN

    What are the varoius Quality of Service (QoS) anomallies encountered when implementing video conferencing over ISDN

    Adkk5 pointsBadges:
  • Enterprise One

    I've never seen it. I'll be training it. How different is it from OWW?

    Randi5 pointsBadges:
  • Cisco Unity Express Voice Mail/Auto Attendant

    Hello, I am new to this call manager. Is there any way to get help for Cisco Unity Express Voice Mail/Auto Attendant I have problem when I call office connecting to Cisco Unity Express Voice Mail/Auto Attendant playing welcome greeting during this time if enter extension number it’s not...

    Taher10 pointsBadges:
  • Any IT Knowledge Exchange members heading to Interop?

    Are you headed to Interop next week? IT Knowledge Exchange would love to meet you out there, and we'll have T-Shirts, stickers, and other swag to give away. If you're around and game for meeting up, just shoot me an e-mail at Michael@ITKnowledgeExchange.com or post a comment below. Looking forward...

    Michael Morisy8,323 pointsBadges:
  • UC520 vs. Avaya IP Office 500

    What advantages does the UC520 system have over the Avaya IP Office 500 system? Has anyone compared the two? I noticed a big price discrepancy and wanted to know what system features might be involved in that difference. Thanks.

    ITKE346,430 pointsBadges:
  • Best resources on Twitter for networking professionals?

    For all the networking professionals out there, what have you found to be the most useful networking-related resources? I'd love to hear who you follow, what lists you've found relevant, and any other strategies that make Twitter an actually useful resource rather than a droning buzz.

    Michael Morisy8,323 pointsBadges:
  • Video call issue on TANDBERG video conference

    I have TANDBERG video conference unit. The unit is setup in my coporate LAN, inside firewall. I want to configure it to be stand alone unit (i.e. not registering to any server at all) and able to handle call from external public party (incoming call and outgoing call). I am not sure how to...

    Zhlee5 pointsBadges:
  • Call Pilot Error

    Call Pilot is up but will not answer. I am getting this error everytime I dial the pilot.Failed to answer the call. rc=57205, TAPI or CTMS rc=-2147483576, # attempts=6

    Harlgeyfxdwg5 pointsBadges:
  • Internet security and social networking

    What network solution today in the market can block a phishing attack coming from social networking Facebook? i.e. from Facebook, someone who "appears" to be a friend posts a phishing link via a message. A typical web security solution, i.e. web reputation filtering, seems only blocking phishing...

    Richbiz15 pointsBadges:
  • WAN connections thru 1 ISP.

    Hi, I have newly joined an AUTOMOBILE company as an IT supervisor. We have about 10 branches connected with each other thru different WAN connections (Leased line,MPLS,VPN over DSL,..etc) and with different service providers. Our ERP system is based in Head Office and the DMS (Dealer management...

    Nmas5 pointsBadges:

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