IT Answers » Nortel CS 1000

Removing CDP numbers from switches

Cccumpston — Mon, 27 Dec 2010 21:08:12 +0000

HOW DO TAKE NUMBERS OUT OF A SWITCH THAT HAVE BEEN CDP’D TO THAT SWITCH AND REPLACE THEM WITH NEW NUMBERS.

WE ARE ADDING BLOCKS OF 200 CONSECUTIVE NUMBERS TO REMOTE SWITCHES AND NEED TO CHANGE OUT THE EXISTING NUMBERS FOR THE NEW CONSECUTIVE NUMBERS.

How to set up ISDN DTI on cms 1000

Tomlinsonm — Mon, 11 Oct 2010 17:46:24 +0000

We are expanding and this is my first ISDN DTI installation. Can anyone just help me get my mind around the procedures.

Thanks

configuring pick up group in Nortel CS1000

Fransitech — Tue, 29 Jun 2010 10:29:24 +0000

New Discussion Post by ringstop

CS1000 end of dial string

Edweird — Wed, 19 May 2010 16:32:32 +0000

I have a CS 1000 running over a PRI. One of the external services we use to process calls requires that we embed a pause in the dial string. As an example:

Certain calls to certain area codes and exchanges will be routed through this external service. When the CS 1000 see’s someone has dialed particular combination of digits, it picks an outbound trunk, dials an access number NPA-NXX-XXXX to the service, and waits for dial tone (the remote switch provides the dialtone once the connection is made) once the remote switch dialtone is received (it’s jsut simpler to use a pause on the diling end rather than try to build a detection scheme), the dialing end sends a series of authorization digit, followed immediately by the original digits dialed. Sort of like the old LD cards used to work.

Here the logic:

User dials NPA1NXX-XXXX, CS-1000 recognizes NPA-NXX (in an ars table or least cost routing), and determines the call should be routed over an external service providers network, CS-1000 captures dialed digits, selects the appropriate trunk, dials (digit insertion) the remote access number NPA-NXX-0000, and waits for dialtone. After the pause, CS-1000 sends the authorization digits XXXXXXX (again, digit insertion), followed by the NPA-NXX-XXXX originally dialed by the user. The problem I have, and that is seemingly unique to Nortel, is that I can’t get a pause to work over a PRI interface. Similar system from other brands have accomodated this capability, or allowed me to manipulate the ‘end of dial string’ function. I can’t even find either a pause, or end of dial string reference in the Nortel documentation.

Hunt group

Ninetoes — Thu, 20 Aug 2009 18:16:44 +0000

New Answer by ringstop

Agent Login – Nortel CS 1000

P2mcdon1 — Tue, 21 Jul 2009 15:18:01 +0000

Is it possible to set up Automatic Call Distribution on the Nortel CS 1000 without using the agent login functionality?

Dial a cell phone on a Nortel CS 1000

Aidamari — Thu, 16 Jul 2009 18:37:31 +0000

We own a Nortel CS1000 Option 61 and I will like to dial to a cell phone just by dialing a number and then the extension number. For example Jones ext is 2444 to dial his cell just dial 82444.

Circuit Cards

Vt33 — Wed, 20 May 2009 14:15:06 +0000

Which circuit cards require 2 card slots in a CS1000

ring back

Lhood — Mon, 04 May 2009 16:56:08 +0000

Is there any way to make a 2500 phone ring back to itself for testing purposes? At the present time we need two people to do this testing. I was told that there was a code you could dial and then hang up and the phone would ring back to itself. Any ideas? Nortel CS1000 5.5 system

Transfer call

Ninetoes — Mon, 20 Apr 2009 18:35:48 +0000

I forgot to include the phone system in my last question. I have a Nortel CS1000 system and the user cannot transfer calls all the time.