IT Answers » IP telephony

IP Telephony

NetworkingBeats — Tue, 16 Oct 2012 06:12:03 +0000

New Answer by MTidmarsh

Telephony presence icons missing

Myishika — Fri, 14 Oct 2011 17:41:01 +0000

Hello,

I am in the process of testing Avaya AES Sametime integration for click to call functionality and working in my test environment. With IBM Sametime 8.0.2 client (both embedded and standalone), I can see the telephony presence icons next to Sametime presence icons and I can see their status getting changed (while on call).

However, I am not able to see these telephony icons in sametime 8.5.1 or 8.5.2 Standalone/Embedded clients. The click to call functionality still works but the icons are missing.

I am running SAMETIME8.5.1_20100712.1117.

I tried to add following lines to my plugin_customization file at c:LotusNotesframeworkrcp locaiton but that didn’t help

com.ibm.collaboration.realtime/enableSUT=false
com.ibm.collaboration.realtime/enableTelephonyStatus=true
com.ibm.collaboration.realtime/enableExtendedStatus=true

Any help on getting these icons in the client will be greatly appreciated.

NOTE: I only have a Sametime community server in my current test setup. Not sure if telephony presence icons in 8.5.1 or 8.5.2 requires SUT or Media Manager server.

Thanks
Deepak

Multisite Asterisk deployment

Waller822 — Tue, 26 Oct 2010 11:38:26 +0000

Hi, please i want to know how multi site deployment with Asterisk is being done and how it works. the equipment needed in each site and any other necessary information.

Thanks in advance

Cisco IP phone – Can’t receive external calls

RichWednesday — Thu, 19 Nov 2009 14:04:43 +0000

Using a Cisco 7961 IP phone and Call manager. I have loads of these working all over the world, yet I have one that receives and makes internal calls without issues, also makes external calls, but can’t receive external calls.
Everything looks like it is set up as all the others in this location. Anyone know of a setting that could be incorrect to cause this. Thanks in advance.

Migrating from Avia to Nortel phone systems

ITKE — Wed, 18 Nov 2009 20:18:25 +0000

New Discussion Post by jinda

Tracking CME

RivRad — Tue, 01 Sep 2009 15:30:58 +0000

Has anyone found an efficient way to track CME for physicians that are specific to privileges/accreditation requirements, etc.

Thank you.

Hunt group

Ninetoes — Thu, 20 Aug 2009 18:16:44 +0000

New Answer by ringstop

Planet VIP 882 internet telephony gateway configurations

Pumu — Wed, 18 Mar 2009 14:22:25 +0000

I have 2 planet vip882 gateways i am trying to test a peer to peer dialing test.I have connected the gatways to a switch using the WAN ports. I have two Planet VIP154T phones connected to the gateways through the LAN ports.i get a dial tone but when i try to call onr phone from the other i am timed out. I tried IP phone to IP phone testing trougth the switch its ok i can call, but when i connect to the gateways, i can not call, what am i doing wrong,i have set up the outbound dial plan on the gateways and i am using IP addresses to dial.

Can the planet VIP 882 be used as a proxy server as well.

Genesys CTI solution

Bc22194 — Wed, 11 Mar 2009 03:00:47 +0000

What is the product name of the Genesys CTI solution?

Cisco UC520 integration with Nortel PBX

Nimit — Sun, 01 Mar 2009 06:36:42 +0000

We have one site having Cisco UC520 for IP telephony and another site we have nortel PBX. So is it possible to integrate both ? if yes then how and which features will work and which will not work ??

It would be great if someone help me out for the same.