VoIP Questions and Answers
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Video Issue in MS Word 2007

This issue affects only documents in Word 2007. No other programs seem to be affected. When typing text into a document open in Word, the entire visible document "shimmies" or "flutters" (best description I can think of to describe the effect). When entry stops, so does the effect. This does not...

Answer Question   |  Nov 23 2009  10:41 PM GMT
Microsoft Office 2007, Lenovo Thinkpad X300, Video
asked by Stevesz

  195 pts.

Does anyone know if the PBX can give you a list of all phones with an add on module?

Does anyone know if the PBX can give you a list of all phones with an add on module? Software/Hardware used: Option 61c 25.40

Answer Question   |  Nov 20 2009  6:06 PM GMT
Nortel PBX, Meridian, Nortel CS1000 Option 61
asked by Nasus

  5 pts.

Multiple Lines Forwarding (Callmanager 4.2)

Hi there, Say I have a User Device Profile with 3 lines. Line 1: 666001 Line 2: 666002 Line 3: 666003 When someone dials 666001 and someone else dials 666002 a few seconds later, I want the person that dialed 666002 to be forwarded to the forward busy number this directory number 666002 has...

Answer Question   |  Nov 20 2009  2:40 PM GMT
CallManager, Multiple, Cisco CallManager 4.x
asked by Ghijzzer09

  5 pts.

CUCM 7 steps to integrate with OCS 2007 R2

I need configuration steps for cisco call manager 7 which needs to be in place to be integrated with OCS 2007 R2

Answer Question   |  Nov 19 2009  8:12 PM GMT
Cisco CallManager, OCS 2007, OCS 2007 R2
asked by ITKE

  10340 pts.

The IT Blog Top 10: Nov. 19, 2009

10. The intermediate IBM i 6.1.1 version Mark Fontecchio takes a look at IBM i 6.1.1, and answers the question of how well it fills the gap for those waiting for i5/OS. 9. Using VRDP to view VirtualBox virtual machines remotely Rick Vanover explains some important adminsitration techniques for...

Answer Question   |  Nov 19 2009  6:46 PM GMT
ITKE, AS/400, Channel
asked by Michael Morisy

  715 pts.

Cisco IP phone - Can't receive external calls

Using a Cisco 7961 IP phone and Call manager. I have loads of these working all over the world, yet I have one that receives and makes internal calls without issues, also makes external calls, but can't receive external calls. Everything looks like it is set up as all the others in this location....

Answer Question   |  Nov 19 2009  2:04 PM GMT
Cisco, Cisco IP phone, IP telephony
asked by RichWednesday

  5 pts.

Fax server software recommendation

Can anyone recommend a fax server software I can use for a 10 user office? Software/Hardware used: Windows Server 2003

Answer Question   |  Nov 17 2009  11:57 PM GMT
Fax servers, Fax software, Windows Server 2003
asked by Reggies

  45 pts.

handling time for telecommunications voice services and dsl

What is the acceptable handling time for telecommunications voice services and dsl?

Answer Question   |  Nov 13 2009  6:40 AM GMT
Call Center metrics, Telecommunications, DSL
asked by Bernadine

  10 pts.

The IT Blog Top 10: Nov. 12, 2009

10. How to use command line arguments in VBScript via the Wscript.Arguments Object Jerry Lees offers up an indispensible guide for VBScripters. 9. Standard Server 2003 Migration to SBS 2008 Part 3 Roger Crawford’s third part of his series on Server 2003 migrations. 8. Success of 64-bit Internet...

Answer Question   |  Nov 12 2009  7:00 PM GMT
AS/400, Channel, CIO
asked by Michael Morisy

  715 pts.

Reminder: Microsoft Live Chat 11/12, 11:00 a.m. EST

Just a quick reminder that we will be hosting a LIVE Microsoft chat on IT Knowledge Exchange tomorrow, 11/12, at 11:00 a.m. EST. The chat is hosted by Microsoft Unified Messaging and Exchange experts Frank Byrum, Ed Banti and Yesim Koman, and will cover topics including new features of Exchange...

Answer Question   |  Nov 11 2009  9:30 PM GMT
Exchange 2010, Exchange, Networking
asked by JennyMack

  3330 pts.

Hunt Group with Ran message?

How do you program a Ran Message on a normal Hunt group (non ACD)- Basically I have set up 5 M3904 nortel phones in a linear HG and would like to have a ran message to play while callers are holding? We do currently have a miran and I know how to configure/record announcements and assign to various...

Answer Question   |  Nov 11 2009  8:06 PM GMT
hunt group, Nortel Meridian, Nortel 1000
asked by Phonegirl

  15 pts.

Cisco Call Manager 4.1

i have ccm 4.1, what happen any user transfer his call to his person number that call goes directly to his personal number, though i set "No Answer Call Duration to 20 or 30 Second"  I tried many way to troubleshoot this problem. Please help Software/Hardware used: CCM 4.1

Answer Question   |  Nov 6 2009  5:14 AM GMT
Cisco Call Manager Voice, CCM, Cisco Call Manager
asked by Ekansh

  140 pts.

The IT Blog Top 10: Nov. 5, 2009

10. Using VRDP to view VirtualBox virtual machines remotely Rick Vanover has put together a useful tutorial for Sun’s xVM VirtualBox. 9. How to reset the Cisco Catalyst Switch to Factory Defaults Yasir Irfan offers some advice for those needing a fresh late on Catalyst switches. 8. Independent...

Answer Question   |  Nov 5 2009  4:01 PM GMT
ITKE, Channel, CIO
asked by Michael Morisy

  715 pts.

The most-watched IT questions this week: Nov. 3, 2009

Here are the 10 most watched questions on ITKE: There’s some great discussions going on. Go answer a question now and take your shot at winning a TV: 1. Problem installing Exchange 2007 Management Tools was posed by Labnuke99 and answered by Mshen. 2. What Event ID was asked by Newbiepeon and...

Answer Question   |  Nov 4 2009  2:33 PM GMT
ITKE, AS/400, Channel
asked by Michael Morisy

  715 pts.

The IT Blog Top 10: Oct. 29, 2009

10. Choosing a block size when creating VMFS datastores Eric Siebert has written a guide on how to choose the right size for VMFS datastores. 9. How to use command line arguments in VBScript via the Wscript.Arguments Object Jerry Lees explains a helpful VBScript trick. 8. Using VRDP to view...

Answer Question   |  Oct 29 2009  7:08 PM GMT
IT Blogs, ITKE, AS/400
asked by ITKE

  10340 pts.

Voicemail features on Exchange 2007

I'm trying to understand the voicemail features provided by Exchange 2007 and how it compares with legacy voicemail systems.   - Is there any document or help to understand how to setup different voicemail classes of services? Software/Hardware used: Exchange 2007

Answer Question   |  Oct 27 2009  7:40 PM GMT
Exchange 2007, Voicemail
asked by Bensonmp

  10 pts.

GSM Gateway

HI I just wanted to ask how can you lower down your expenses by using the GSM gateway? We are using an IP-PBX....and  if i can use the GSM gateway when calling a cell phone for free or can it lower the rate of the cellphone? Software/Hardware used: GSM Gateway

Answer Question   |  Oct 26 2009  10:03 AM GMT
IP-PBX GSM Gateway, GSM, IP PBX
asked by Benok888

  15 pts.

Most popular blog posts this week

10. Removing old hardware after a P2V conversion Eric Siebert shares a long-held best practice regarding old server management. 9. The challenge of managing risk when IT budgets tighten Linda Tucci explains the challenges of a down economy -- and offers some tips on coming out ahead. 8. Ellison...

Answer Question   |  Oct 16 2009  2:53 PM GMT
ITKE, AS/400, Channel
asked by ITKE

  10340 pts.

commands for nortel ARN router against cisco 1700 series router

as i was using cisco router and now i want to installed nortel ARN router in place of that. I have configuration backup of cisco router,so i only want Nortel ARN router commands to configure against cisco commands Software/Hardware used: cisco,nortel

Answer Question   |  Oct 14 2009  3:57 PM GMT
Cisco, Nortel, Cisco 1700
asked by Networkfresher

  5 pts.

The most-watched IT questions this week: Oct. 13, 2009

Here are the 10 most watched questions on ITKE: There’s some great discussions going on ranging from going green to how to create a new network. Go answer a question now and take your shot at winning a TV, or check out the rest of the top 10 on the Community Blog: 1. Going green: Are you feeling...

Answer Question   |  Oct 14 2009  1:37 PM GMT
ITKE, AS/400, Channel
asked by Michael Morisy

  715 pts.

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