VoIP

Does anyone know if the PBX can give you a list of all phones with an add on module?

Does anyone know if the PBX can give you a list of all phones with an add on module? Software/Hardware used: Option 61c 25.40

Multiple Lines Forwarding (Callmanager 4.2)

Hi there, Say I have a User Device Profile with 3 lines. Line 1: 666001 Line 2: 666002 Line 3: 666003 When someone dials 666001 and someone else dials 666002 a few seconds later, I want the person that dialed 666002 to be forwarded to the forward busy number this directory number 666002 has...

Is the CCNA, MCSE or RHCE a better networking certification to get jobs with high salary?

am an Engineering graduate in Electronics and Communication. I have planned to do a course on networking. Out of the CCNA, MCSE, or RHCE, which networking certification is the best one that would promise good jobs and salary?

The IT Blog Top 10: Nov. 19, 2009

10. The intermediate IBM i 6.1.1 version Mark Fontecchio takes a look at IBM i 6.1.1, and answers the question of how well it fills the gap for those waiting for i5/OS. 9. Using VRDP to view VirtualBox virtual machines remotely Rick Vanover explains some important adminsitration techniques for...

Cisco IP phone - Can't receive external calls

Using a Cisco 7961 IP phone and Call manager. I have loads of these working all over the world, yet I have one that receives and makes internal calls without issues, also makes external calls, but can't receive external calls. Everything looks like it is set up as all the others in this location....

Migrating from Avia to Nortel phone systems

We moved a T1 connected peripheral from an Avia phone system to a Nortel phone system. It is connected through a Dialogic board. The connection worked fine prior to moving but we are having problems now. Can you help configure this properly? Software/Hardware used: Nortel phone, Dialogic Board

Fax server software recommendation

Can anyone recommend a fax server software I can use for a 10 user office? Software/Hardware used: Windows Server 2003

How can I load balance my router managed by two ISPs?

I have two ISP (Internet Service Providers). How can I balance the load between them (or load balance them) using the router and take their output and send it through one Ethernet port, out to my network? It must be set up  this way because I have only one firewall (which has only one Ethernet...

Doing VOIP on a network

What is the difference between setting up only QoS or doing a VLAN?

handling time for telecommunications voice services and dsl

What is the acceptable handling time for telecommunications voice services and dsl?

The IT Blog Top 10: Nov. 12, 2009

10. How to use command line arguments in VBScript via the Wscript.Arguments Object Jerry Lees offers up an indispensible guide for VBScripters. 9. Standard Server 2003 Migration to SBS 2008 Part 3 Roger Crawford’s third part of his series on Server 2003 migrations. 8. Success of 64-bit Internet...

Reminder: Microsoft Live Chat 11/12, 11:00 a.m. EST

Just a quick reminder that we will be hosting a LIVE Microsoft chat on IT Knowledge Exchange tomorrow, 11/12, at 11:00 a.m. EST. The chat is hosted by Microsoft Unified Messaging and Exchange experts Frank Byrum, Ed Banti and Yesim Koman, and will cover topics including new features of Exchange...

Hunt Group with Ran message?

How do you program a Ran Message on a normal Hunt group (non ACD)- Basically I have set up 5 M3904 nortel phones in a linear HG and would like to have a ran message to play while callers are holding? We do currently have a miran and I know how to configure/record announcements and assign to various...

Cisco Call Manager 4.1

i have ccm 4.1, what happen any user transfer his call to his person number that call goes directly to his personal number, though i set "No Answer Call Duration to 20 or 30 Second"  I tried many way to troubleshoot this problem. Please help Software/Hardware used: CCM 4.1

The IT Blog Top 10: Nov. 5, 2009

10. Using VRDP to view VirtualBox virtual machines remotely Rick Vanover has put together a useful tutorial for Sun’s xVM VirtualBox. 9. How to reset the Cisco Catalyst Switch to Factory Defaults Yasir Irfan offers some advice for those needing a fresh late on Catalyst switches. 8. Independent...

career change - telco to networking

i have been working for telecom company for nearly 2 years. i have degree in telecom enginenring. i am finding myself more interested in networking world, while going through cisco ccna materials. i am thinking to begin from ccna... don't know am i going right way? i would really appriciate...

The most-watched IT questions this week: Nov. 3, 2009

Here are the 10 most watched questions on ITKE: There’s some great discussions going on. Go answer a question now and take your shot at winning a TV: 1. Problem installing Exchange 2007 Management Tools was posed by Labnuke99 and answered by Mshen. 2. What Event ID was asked by Newbiepeon and...

The IT Blog Top 10: Oct. 29, 2009

10. Choosing a block size when creating VMFS datastores Eric Siebert has written a guide on how to choose the right size for VMFS datastores. 9. How to use command line arguments in VBScript via the Wscript.Arguments Object Jerry Lees explains a helpful VBScript trick. 8. Using VRDP to view...

Windows XP Peer to Peer networked printer troubleshooting

The HP 1505n network printer was installed as a Network printer was successfully completed. Run a test print but did not print. The document failed to print. I have a Windows Peer to Peer network linking 6 computers. The printer is installed on one local PC with the USB cable share the resources...

One or multiple service providers for the WAN?

Do you use one or more service providers to provide connectivity to your WAN? Is it worth the extra cost to have redundancy from multiple partners, or is this just throwing money down the drain?