• Help with errors

    I am getting critical system error announcements with my computer and says I need to get it fixed. It says I need to download some kind of repair site. Well I did and it told me the problems I have but in order to fix the problem I have to pay for it. I dont have the money right now. According to...

    Virginiakay5 pointsBadges:
  • FU_RootKit.B – need removal

    I believe that a user at my company has gotten a RootKit installed on her laptop. Research on the Internet particularly at http://sandbox.norman.no/live_2.html?logfile=810935 leads me to think that the malware is an updated version of the FU_RootKit. I say updated because the registry keys and...

    EricHarris0 pointsBadges:
  • Selecting an area within security to start

    Hi, I'm studying for an MSc in Information Security from Royal Holloway University of London, I have a B.Engg. degree in computers and a PG Diploma in Networking and Communication as well as the CCSA and CCNA. I'm also studying for the CISSP. Now, with all these qualifications, could you please...

    Secmax0 pointsBadges:
  • The executable has changed since the last time you used

    Hello All A user has recently start having errors when she is in outlook and use MSword. The errors are for Word.exe or Outlook.exe and sometimes Ie.exe Note:The Symantec Antivirus EndPoint dose not find any virus. Word:File Version: 11.0.8202.0 File Description: Microsoft Office Word File Path:...

    AsgharE35 pointsBadges:
  • Removing Protected User Folders from Previous Install which contain viruses

    I reformatted a clients machine using Windows XP Pro Setup CD due to a massive amount of Viruses. They did not have their Drivers CDs, so i did the system restore from Windows Desktop, not, system-bootup. We changed the owners name to their last name (family pc). A few folders from the previous...

    Fuct5 pointsBadges:
  • Procedures for a new area.

    We are a company where we have expirience on network remote administration and now we have open a new area, The area of security. Now I need to start to make new procedures like when a new customer come to us and ask if we can handle the security for his network... I need to know if some one can...

    Millan0 pointsBadges:
  • Paranoid about protecting my MAC address–Please read my story

    What is the easiest way to protect your MAC address against spoofing? In 2004 I was the victim of a hacker that somehow spoofed my Cable Modem Mac address and used it to cover his identity while serving copyright material thru the internet. I was unsuspecting until my ISP one day suspended my...

    DonBlake0 pointsBadges:
  • Installation and updates

    Howdy folks, Tryin to keep things going around here....need some advice. I have Win2003 servers and Active Directory.....single domain....approx. 100 client computers.....one location. Am upgrading all computers from Office XP to Office 2003. My project: Install Office 2003 and all updates remotely...

    TheVyrys0 pointsBadges:
  • security problem

    Hello, I have small workgroup having 10 computers in my office. I do some personal work in office like using yahoo messenger, checking personal e-mails and some online banking site. But how does one of my senior knows it? I do everything lonely and securely so that nobody in the office knows it....

    BinooDas123410 pointsBadges:
  • i have a access is denied popup when i try to delete a file that i know has a virus in it.

    how do i get rid of this file? i run windows xp home and in one of my backup files from when i reformatted is a file that on my virusscans continues to come up as having a trojan in it...but even tho it is just a backup file it will not let me delete it....says access denied......how do i get rid...

    Energak65 pointsBadges:
  • Ultimate Cleaner problem

    I have a computer that has the Ultimate Cleaner home page hijaker on it. I've used Sympatico antivirus and Windows Defender to get rid of it. The programs did find a bunch of things including Ultimate Cleaner and it said that it deleted it but it is still there. How can I get rid of this darn...

    Jade057110 pointsBadges:
  • Symantec Anti Virus Corporate 8.0 issue

    Starting one WinXPSP2 (fully patched) computer last night revealed that the SAV Corporate 8.0 was not functioning properly (yellow "!" over systray icon). Restart of the computer did not resolve the issue. I cannot update (Live Update is disabled); I cannot uninstall (process appears to start and...

    Poppaman20 pointsBadges:
  • Passwords

    Hi all, What do you recommend for initial password issue, that is, provided a new user with a password for the first time without compromising it. I find the entire help desk giving password initially or sysadmins doing that is not save enough even though the user will be prompted to change it at...

    Bangim0 pointsBadges:
  • Running Syantec Antivirus on a Windows Domain Controller

    I am currently in the process of deploying Symantec AntiVirus Corporate edition in my Windows-based network. In the manual it states, Do not install the primary management server on the following: Miscrosoft Exchange Server, Web server, or programs that prevent you from restarting the computer at...

    Skepticals0 pointsBadges:
  • browser says “I am spyware”, no spyware or viruses identified

    Hello - one of the computers in my office is appending the words "I am spyware" in the title bar of Internet Explorer. For example, when I go to google.com, the title bar says "google.com - I am spyware". I have scanned the computer with Norton 2006 and Ad-aware and neither application is...

    Kfettig5 pointsBadges:
  • picture on desktop that cannot be removed

    Don't know if this is the right place, but cannot find an answer elsewhere. Using Windows XP media centre edition with SP2. belongs to a Lao woman in the office. Displays a picture of a naked woman on the desktop which can not be moved. causes great embarrassment. Found it in screensavers, named...

    Kees19480 pointsBadges:
  • Email Delivery Errors

    Hello All, Someone is having problems sending emails to us which did not exist before. Our email server (Unix based) did not list his domain as spam according to our email technician. Also for troubleshooting purposes i've asked him to send to my hotmail account which resulted in the same manor not...

    Maryam82100 pointsBadges:
  • Lotus Notes Incident Response

    Hi, I should start by saying that I come from an Exchange background so the Lotus email environment is still a bit new to me...but I've been tasked to put together a checklist for Lotus Notes Incident Response and am wondering if anyone is willing to share incident response guidelines or...

    Snple10 pointsBadges:
  • Moving into the InfoSec role

    I work at a company that currently does not have a position dedicated to information security. I come from a background in networking with a good portion of my focus on firewalls and other security related technologies. I am interested in positioning myself into the role of InfoSec Admin at my...

    Kushalp0 pointsBadges:
  • Stopping Invisible Chat

    I work for a school district and one of the hottest items for the kids to sneak onto our servers is a tool called Inviible Chat. I tried to google an answer as to how to block off this thing, since it poses a problem as far as the obvious implications of cheating and/or not paying attention in...

    GeekDaddy6650 pointsBadges:

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