Vendor support Questions


Storage administrator pet peeves
Hi,  I’m actually a video producer who is working on a video project regarding issues/pet peeves around media storage, cloud computing and getting technical support from companies who provide cloud computer storage. I’m new to this world and so am exploring the issues that Storage Administrators come up against when dealing with getting technical support [...]

Answer Question   |  September 27, 2011  7:23 PM
Cloud Computing, Data storage, Data storage management, Open IT Forum, Storage vendors, Vendor support
asked by:
5 pts.

Could dust from ceiling damage in NOC be fatal to equipment?
Question posted on behalf of Allen: We have a very small Server room basically it’s a 10X10 closet, with cooling but no positive air flow, and no raised floor and the door is always closed. Problem: a contractor in the Floor above us (16th floor) drilled an 8″ hole through the ceiling in our Server [...]

Answer Question   |  October 27, 2011  2:22 PM
Maintenance contracts, Network operations centers, Server room, Vendor support
asked by:
225 pts.

Problem in Windows 2003 Startup
Dear All, My Windows 2003 Server Standard Edition (its a Oracle Database Server) doesn’t moves from “Applying computer settings”. but when i disable the Veritas and SQL Manager from the statup and MSSQL$BKUPEXEC Service its works. The system is starting as normal, but when i enable the veritas and remove the network cable then also [...]

Answer Question   |  August 3, 2005  12:52 PM
DataCenter, Help Desk, Manufacturing applications, Microsoft Windows, Networking, Tech support, Third-party services, Vendor support
asked by:
0 pts.

Content Load Balancing Switches
Hi all – I’m working on a network design for a colo-based service site which will be load balancing both http and MySql (authenticated) services, and I’m looking at two possible solutions. 1) One of the Nortel Alteon content switches (low end) or 2) The Cisco CSS-11052 content switch. I’m somewhat familiar with the Alteon’s [...]

Answer Question   |  August 5, 2005  3:58 PM
Cabling, Cisco, Hardware, Hubs, Layer 3-7 Switches, Networking, Networking Products, Nortel, Routers, Switches, Vendor support
asked by:
1,070 pts.

Automatic print of email attachments
I have recently changed over to a virtual fax methodology for the company whereby all faxes arrive as a pdf attachment to a designated email address. One area requires all received faxes to be be printed, how can the pdf attachments by automatically printed?

Answer Question   |  July 22, 2005  3:13 PM
Help Desk, Tech support, Third-party services, Vendor support
asked by:
0 pts.

LPR Printing in Windows server 2003
I have just set up a shared generic line printer on one of our 2003 servers, and when I print a test page everything prints OK. However, when I map it as a network printer on another machine the print job is sent to the queue but stays there and nothing is printed. In the [...]

Answer Question   |  December 18, 2009  9:04 AM
Help Desk, Microsoft Windows, Tech support, Vendor support, Windows Server 2003
asked by:
0 pts.

iSeries NetServer Support for Windows Network Neighborhood
I get iSeries NetServer Support for Windows Neighborhood work fine with OS/400 V5R1 by configuring NetServer through iSeries Navigator. However, the same operation does not work with OS/400 V4R2. Are there any PTFs that need to be applied? Your help is very much appreciated. Sincerely, OUMAROU

Answer Question   |  July 23, 2005  1:08 PM
Data center operations, DataCenter, Networking, Tech support, Vendor support
asked by:
0 pts.

Export data out of tables in Lotus Notes
I have one form with about six tables consisting of six columns, 25 rows each table. How can I export each table out of notes into excel, is there a tool that I can use Regards,

Answer Question   |  July 24, 2005  8:08 AM
Development, Tech support, Vendor support
asked by:
45 pts.

Folder redirection
Hello, I am trying to configure folder redirection. I want to redirect My docs and Desktop folders for just two users.I have configured the group policy for the domain under active directory users and computers. I have configured the two folders to be redirected to a shared folder on the network. I have made sure [...]

Answer Question   |  July 18, 2005  3:09 PM
Active Directory, DataCenter, DHCP, DNS, General Directories, Help Desk, Implementation, IT architecture, LDAP, Lotus Domino, Networking, Networking services, NFS, Novell NDS, Planning, Security, Tech support, Third-party services, Vendor support, Wireless standards
asked by:
0 pts.

Hiding System Tray ICons
Hi Guys.. I want to know how do we remove/hide system tray icon without stopping the service. I have a monitoring software which appears in the system tray which i want to hide. I m using win xp prof . I dont want to hide it i want to remove the icon from the system [...]

Answer Question   |  July 6, 2005  9:24 AM
Cabling, DataCenter, Desktop security, Desktops, Development, FAT and NTFS, Graphical User Interfaces, Hardware, Help Desk, Hubs, Installation, Intel PC hardware, Licensing, Network management software, Networking, Performance/Tuning, Policies, Power management, Registry, Remote management, Routers, Software distribution, Switches, Tech support, Thin clients, Third-party services, Vendor support, Windows 2000 desktop, Windows 95/98, Windows client administration and maintenance, Windows XP
asked by:
0 pts.

Failed to open the group policy object
On a xp machine i am trying to edit a group policy using the group ploicy management snap-in and keep getting a error: failed to open the group policy object. you may not have appropriate rights. It work on my other xp machine i am a domain admin and have the logged on as the [...]

Answer Question   |  June 21, 2005  12:14 PM
DataCenter, E-mail applications, Exchange, Microsoft Windows, Networking, Tech support, Vendor support
asked by:
0 pts.

Windows XP Pro cmd prompt runs very slowly when connected to Novel 3.12
I have clients needing to run old DOS utilities from a DOS prompt connected to Novel 3.12 servers. Some workstations run fine. Others take 15min to load the utility and when loaded run very slowly. We are running MSoft client for netware and Msoft IPX/SPX compatible protocol. We tried disabiling QoS and that did not [...]

Answer Question   |  June 20, 2005  9:06 AM
DataCenter, Help Desk, Tech support, Third-party services, Vendor support
asked by:
0 pts.

Tape Media Library and BRMS-2
Environment: OS/400 V5R2; Tape Library: IBM 3570. Problem: during backup operations using TAPMLB01 thru BRMS, message CPF416A is issued. When we try to change the status of the resource TAP05 associated with TAPMLB01 we get message CPF67E4. However, it is possible to get the 3570 work manually with two or more tapes loaded. Question: what [...]

Answer Question   |  June 20, 2005  11:34 AM
Backup & recovery, Hardware, i5, IBM, iSeries, OS/400, Servers, Tape drives/Libraries, tips and tricks, Tools, Vendor support
asked by:
0 pts.

Stop Error (C000021a)
I am receiving this stop error(C000021a) “windows logon process system process terminated unexpectedly” with win 2000 server. Safe mode and Last Known Good Conf. works fine. Is there any solution without reformating the HDD? I have ERD with me. Will that help me? Any advise on this would be highly appreciated. Thanks

Answer Question   |  June 23, 2008  3:29 AM
Biometrics, Call Centers, CIO, Compliance, CRM, Customer relationship management applications, Data analysis, Data center operations, Data mining/analysis, Data warehousing applications, DataCenter, Desktop management applications, Desktop security, Desktops, DHCP, Digital certificates, Disaster Recovery, DNS, E-mail applications, ERP, Exchange, Graphical User Interfaces, Hardware, Help Desk, IBM, Identity & Access Management, Implementation, Information risk management, Installation, Intel, Intel PC hardware, IT architecture, LANDesk, Microsoft Systems Management Server, Microsoft Windows, Networking, Networking Products, Networking services, Operating system platforms, PeopleSoft, Performance/Tuning, Physical security, Policies, Power management, provisioning, Registry, Risk management, Security, Security management, Security products, Security Program Management, Security tokens, Servers, Single sign-on, System utilities, Systems management software, Tech support, Third-party services, Vendor support, Vendors, Windows, Windows 2000 desktop, Windows 2000 Server, Windows client administration and maintenance
asked by:
10 pts.

Ghost 2003 made PC inaccessible. Anyone know why?
after installing an preparing ghost to make an image, it created a virtual partition and rebooted. However, when the boot menu comes up where you can select either the ghost boot or windows boot, neither option is successful. The ghost option boots, but networking is not functional (wrong driver maybe?) I type GHREBOOT as instructed, [...]

Answer Question   |  May 30, 2005  1:40 PM
Desktops, Hardware, Implementation, IT architecture, Networking, Tech support, Third-party services, Vendor support
asked by:
0 pts.

Computer freezes when chaning file save location
There are no apparent virus on this computer. I can open word, picture, excel, work on the document without a problem. But when I go to save as, and click on the drop down arrow to change the file location, the computer locks up? Any ideas? Thank you in advance for your time and efforts!

Answer Question   |  June 3, 2005  4:02 PM
Help Desk, Tech support, Third-party services, Vendor support
asked by:
0 pts.

AD in Win2K3 SBS – Group Policy Question
Win2K3 SBS network; several remote sites all connected via VPN (Cisco PIX); all is working fine now, TS for Corporate App, Exchange and Outlook 2K3 for email etc. WE tried to setup ISA 2004 at Corporate, but not knowing it well as well as time contraint is keeping us from the task of limiting and [...]

Answer Question   |  June 14, 2005  3:32 PM
Active Directory, DataCenter, Desktop security, DNS, Ethernet, Exchange, Exchange 2003, Graphical User Interfaces, Hardware, Microsoft Windows, Networking, Outlook, Policies, Servers, TCP, Tech support, Vendor support, Windows, Windows client administration and maintenance, Windows Server 2003, Windows XP
asked by:
0 pts.

asked by:
5 pts.

asked by:
0 pts.

Terminal Server Client on Win98
Hi I am using terminal server client on my windows 98 machine to connect to my server. But everyday my session freezes atleast once a day, and will remain like that until an administrator takes control over my session and moves the mouse. Can someone help me in solving this problem. thanks

Answer Question   |  June 8, 2005  5:12 AM
Hardware, Help Desk, Servers, Tech support, Third-party services, Vendor support, Windows Server 2003
asked by:
0 pts.