• Utilization

    What's the definition of utilization in a call center?

    djhayes4510 pointsBadges:
  • CPU Utilization

    How do We Segregate CPU utilization report based on Interactive(Avg,MIN,MAX) and Batch(AVG,INT,MAX) Utilization report..? Is it Possible with iSeries Navigaor? Based on the results i've to do Capacity Management ? Please suggest me if we have any third party tool for that ? 

    qmaster1,675 pointsBadges:

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