• UC520 vs. Avaya IP Office 500

    What advantages does the UC520 system have over the Avaya IP Office 500 system? Has anyone compared the two? I noticed a big price discrepancy and wanted to know what system features might be involved in that difference. Thanks.

    ITKE351,300 pointsBadges:
  • what is an alternative to voiceIP for the healthcare industry

      what is an alternative to voiceIP for the healthcare industry

    Jaynia5 pointsBadges:
  • Is it better to have Windows Mobile verses Blackberry if I`m upgrading to Exchange 2010?

    So is it better to have Windows Mobile verses Blackberry for instance if I`m upgrading to Exchange 10?

    ITKE351,300 pointsBadges:
  • Digital Rights Management in Exchange 2010

    Can you talk about digital rights management? How has that changed? Our first attempts at using this in SharePoint and in Exchange were a little problematic/had a lot of overhead. Are there new features or use cases of this that make it better?

    ITKE351,300 pointsBadges:
  • What are some of the ways Exchange 2010 integrates with my UC plan that Exchange 2007 cant?

    What are some of the ways Exchange 2010 integrates with my UC plan that Exchange 2007 can’t?

    ITKE351,300 pointsBadges:
  • Forwarding an external line to an internal extension in Unified CM

    I have a bank of 866 numbers available to my company.  One of the employees needs to have her own 866 number for client interactions.  Numerous other people in the company have their own 866 lines which point to their internal extensions. I have spent HOURS wandering around my Cisco Unified CM...

    Quintious5 pointsBadges:
  • getting Cisco Translation Pattern/Speed dial to work with international numbers

    Am having trouble making this work internationally. I can dial the number directly from the handsets, but when I plug the string into the "Called Party Transform Mask" field, it automatically returns with a high pitch tone. I've tried setting "Partition" to International but that didn't help either.

    Pudu5 pointsBadges:
  • Is Gartner right about their 5 CRM technology trends?

    Recently, Gartner outlined 5 trends changing CRM architectures: Cloud ComputingBusiness intelligence and CRMThe shift from operational CRM to social CRMWeb-oriented architecture and its effect on CRM systemsUnified communications While most of this makes sense in theory, I'm wondering if all these...

    Michael Morisy8,323 pointsBadges:
  • Technology Grants for IT update?

    I am a grant writer for a Rural Critical Access Hospital and we are in need a updating our system. I am writing to inquire if you could tell me if there are any grants available for this update. I would truly appreciate any information that you could share with me at this time.

    ITKE351,300 pointsBadges:
  • Avaya Report

    I want to know what it would show on the report when a person during a call press the button to open a second line (the call would drop). My question is: it's going to show as a release or tranfer call on the Avaya report?

    Varok10 pointsBadges:
  • Switchvox AA350

    I have a switchvox AA350 SMB server in my organization which I run. Recently I aquired analog lines for external calls. I put two of the lines into the switchvox (the server came with a four port anolg card)I configured the lines and I was able to make calls through my SIP phones.Yesterday I came...

    Bchika45 pointsBadges:
  • Is there a place for Google Voice within your organization?

    The Web is abuzz with rumors that Google Voice (formerly GrandCentral) could move from private beta and open to the public today. As a free alternative to traditional UC solutions, you think that Google Voice has a future place in unified communications for business? If your organization had the...

    JennyMack4,280 pointsBadges:
  • UC solutions: Show and tell

    As Tony Bradley frequently emphasizes on his blog Unified Communications: Click to Talk, there are many benefits, cost and otherwise, to implementing UC solutions within your organization. I want to know -- are you using UC? What product(s)? How has your experience been, and why did you make the...

    JennyMack4,280 pointsBadges:
  • Voice mail zero out configuration on Cisco IP Phone

    how to configure nortel phone number as voice mail zero out on cisco ip phone number

    Ccmadmin5 pointsBadges:
  • Cisco IP phone issue

    We are on the CUCM 6.1 - I have a phone where the vm light and prompt is not working. I don't believe it's the phone because I rebuilt a new phone and am getting the same issue. The other phones at her office do have this issue and each one is setup the same. Is there something outside of the phone...

    Cknafick160 pointsBadges:
  • Getting error 57 & 58 when user trying to login?

    when ever user trying to login it is saying request timed out. Understood That when ever genesys is sending request to Avaya it is getting timed out. We have Avaya CM 2.0 and integrated with GVP.

    Chinaramaiah10 pointsBadges:
  • Calling out on a Nortel plus ICS system

    I have the pleasure of installing a used Nortel plus Phone system. It came with all the good stuff, Applications module, an ICS w/TM, 6 port combo fiber optics card and two CI T1 cards. I replaced one CI card with a LS/DS 4 line Trunk card, and was able to call in and talk to every handset but can...

    Newline4you10 pointsBadges:
  • What is a Nortel FastRad?

    I have the pleasure of installing a Nortelplus Phone system. Someone boxed it up and so far so good. In the pile of stuff is a Norstar FastRAD, it's about 5"x7" has a low voltage plug, a reg. phonejack plug and a 9-pin computer cable jack. I have no idea where it goes or what it does? Thanks,...

    Newline4you10 pointsBadges:
  • Do I need to understand networking before getting into the VoIP field?

    I've been in the telephony field with TDM switching, but there is a trend with this technology to move toward VoIP. Can you please tell me where I can get started in learning this technology? Is it better to first understand networks?

    NetworkingATE1,545 pointsBadges:
  • Cisco 7905G IP Phone mysteriously unregisters from CallManager

    I have 7905G ip phones that mysteriously unregister from call manager. The only way to restore service to phone is to restart phone. Has anyone experienced this?

    CSETO9055 pointsBadges:

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