A recent survey by the research firm Ovum confirmed a renewed interest in unified communications & collaboration as over 80% of respondents said they have plans to implement some UC&C in the next two years. Also, 78% claimed to have the dedicated budget to do so. Why do you think there’s a renewed interest in [...]
Answer Question | May 13, 2013 1:07 PM
BYOD, Collaboration, Unified Communications
Hello, I am posting this question on behalf of a fellow SearchUnifiedCommunications.com reader: I am currently thinking of carrying out a research on VoIP technologies as part of a Masters degree in telecommunications. I would like to know what areas of VoIP are hot right now. I’m hoping to make an informed decision for my [...]
Answer Question | March 8, 2013 3:08 PM
IT career development, IT education, IT training, Unified Communications, VoIP
I have been working on assessing a few leading network equipment vendors in the likes of Cisco, HP, Juniper, etc., to procure Layer 2 switches. I am currently assessing the capabilities of Huawei and i have been hearing about a litigation raised by Nortel (Avaya) against Huawei on their Layer 2 switches, however, I have [...]
Answer Question | November 20, 2012 6:12 PM
Cisco, HP, Huawei, Juniper, Layer 2 switches, Unified Communications, Unified Communications Hardware
Hi, This is Manoj Wadile. I have one doubt related to UCS manager xml API. When we subsribe any event using even subscription api using java code and if we modified any properties of chassis/blades via UCS manager, currently i am not gettting response from UCS manager but when i checked .ucs log file that [...]
Answer Question | May 2, 2011 5:43 AM
Cisco Unified Communications, Unified Communications, XML
Im trying to figure out which program to choose. I want to be a IT – Network Administrator. I dont want to deal with unified communications. But I noticed the term was tagged along. ? I eventually want to become a IT Systems Manager. Any ideas? Question is: Unified Communications ?
Answer Question | November 30, 2010 3:47 AM
IT systems management, Networking, Networking careers, Unified Communications
I want to know how to build a set of UC product,like Plantronics UC wireless headset system voyager Pro UC. Maybe the product adapt to Microsoft® Office Communicator 2007. My question is: How to qualify this product? Must it get some UC qualifications? Is there some UC compliance? What’s the compliance flow? Thanks.
Answer Question | September 16, 2010 1:59 AM
Compliance, Microsoft Office Communicator, Microsoft Office Communicator 2007 R2, Unified Communications, Unified Communications Hardware
I am looking for a vendor solution that would permit a call to be placed to a cell phone and then a video solution or VOIP solution for conferencing to be performed over a wireless laptop. Obviously, this involves smartphones like iPhone and Blackberry. The ability to have multiple persons involved with streaming video would [...]
Answer Question | March 8, 2011 4:10 PM
Unified Communications, Unified Communications Hardware, Unified Communications Trends, Video conferencing, VoIP, Windows Vista, Wireless, Wireless in 2010
Anyone worked on voice recording user interface with bigbluebutton? How to implement the voice recoding user interface?
Answer Question | June 4, 2010 12:49 PM
bigbluebutton, Unified Communications, VoIP
what is an alternative to voiceIP for the healthcare industry
Answer Question | April 5, 2010 1:43 AM
DataFlex, Telecom Software, telecommunications solutions, Unified Communications, VoIP
Hi Can any one please explan me about Vocie Vlan.
Answer Question | April 29, 2010 3:18 PM
CCVP, Unified Communications, VLAN, Voice services, Voice VLAN, VoIP
Can you talk about digital rights management? How has that changed? Our first attempts at using this in SharePoint and in Exchange were a little problematic/had a lot of overhead. Are there new features or use cases of this that make it better?
Answer Question | March 19, 2010 7:03 PM
Digital rights management, Exchange 2010, SharePoint, Unified Communications
What are some of the ways Exchange 2010 integrates with my UC plan that Exchange 2007 can’t?
Answer Question | March 18, 2010 2:53 PM
Exchange 2007, Exchange 2010, Exchange 2010 Migration, Unified Communications
So is it better to have Windows Mobile verses Blackberry for instance if I`m upgrading to Exchange 10?
Answer Question | March 22, 2010 2:48 PM
Exchange 2010, Exchange 2010 Mobile, Unified Communications, Windows Mobile
what are the Unified communications trends for 2010? Trends in Microsoft OCS, cisco etc
Answer Question | July 11, 2010 10:32 PM
Cisco, Microsoft OCS, Unified Communications, Unified Communications Trends
I have a bank of 866 numbers available to my company. One of the employees needs to have her own 866 number for client interactions. Numerous other people in the company have their own 866 lines which point to their internal extensions. I have spent HOURS wandering around my Cisco Unified CM Administration GUI trying [...]
Answer Question | February 20, 2010 5:03 PM
Cisco Softphones, Cisco Unified Communications Manager, Unified Communications, VoIP
What advantages does the UC520 system have over the Avaya IP Office 500 system? Has anyone compared the two? I noticed a big price discrepancy and wanted to know what system features might be involved in that difference. Thanks.
Answer Question | April 22, 2010 4:16 PM
Avaya, Avaya IP Agent, Avaya IP Office 500, Cisco UC520, UC500, UC520, Unified Communications, Unified Communications Hardware
Am having trouble making this work internationally. I can dial the number directly from the handsets, but when I plug the string into the “Called Party Transform Mask” field, it automatically returns with a high pitch tone. I’ve tried setting “Partition” to International but that didn’t help either.
Answer Question | January 16, 2010 3:04 AM
Cisco, Speed dials, Unified Communications
Recently, Gartner outlined 5 trends changing CRM architectures: Cloud Computing Business intelligence and CRM The shift from operational CRM to social CRM Web-oriented architecture and its effect on CRM systems Unified communications While most of this makes sense in theory, I’m wondering if all these factors are actually being felt in budgets and real-life deployments. [...]
Answer Question | September 16, 2009 2:48 PM
Cloud Computing, CRM, Customer Relationship Management, Gartner, Open IT Forum, Unified Communications
I am a grant writer for a Rural Critical Access Hospital and we are in need a updating our system. I am writing to inquire if you could tell me if there are any grants available for this update. I would truly appreciate any information that you could share with me at this time.
Answer Question | September 10, 2009 7:28 PM
IT Grants, IT Infrastructure, Unified Communications
I want to know what it would show on the report when a person during a call press the button to open a second line (the call would drop). My question is: it’s going to show as a release or tranfer call on the Avaya report?
Answer Question | July 8, 2009 6:33 AM
Avaya report, Unified Communications