Help Desk Software?
I am looking for some advice in choosing an off the shelf help desk solution. If anyone has sugestions on what products to look at or stay away from, it would be helpful. I need the ability for users to make and check status of tickets online, a Knowlege Base or FAQ section online, and [...]
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| March 1, 2012 10:47 AM
Help Desk, Tech support
I am looking for some advice in choosing an off the shelf help desk solution. If anyone has sugestions on what products to look at or stay away from, it would be helpful. I need the ability for users to make and check status of tickets online, a Knowlege Base or FAQ section online, and [...]
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| March 1, 2012 10:47 AM
Help Desk, Tech support
Exchange test lab reflecting production network
How to setup our test lab to reflect production environment. Test lab will have one domain controller with all production accounts(decommisioned AD box from production) and exchange 5.5 (populated mailboxes from offline backup) on NT4.0. Is there a way to set this up in a test environment.
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| February 24, 2005 9:37 AM
Exchange, Help Desk, Tech support
How to setup our test lab to reflect production environment. Test lab will have one domain controller with all production accounts(decommisioned AD box from production) and exchange 5.5 (populated mailboxes from offline backup) on NT4.0. Is there a way to set this up in a test environment.
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| February 24, 2005 9:37 AM
Exchange, Help Desk, Tech support
Developing an antivirus (efficient):for Windows:Using VC++-2
I am working on a Project for making an antivirus.I have 2 other project parteners. But we don’t have an guidance on how to develop the antivirus.Plz give me any relevent Information on this subject.(like components of AV,Algorithms(efficient),methods,general dection & removal of virus).(Also tell me )where can i find this information ?
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| June 29, 2012 3:49 AM
Application security, Architecture/Design, Central Command, Compliance, Computer Associates, configuration, CRM, Database, DataCenter, Desktop antivirus, Development, Disaster Recovery, Documentation, Encryption, Exchange, F-Secure, Features/Functionality, Fortinet, Help Desk, Information risk management, Instant Messaging, Intrusion management, Lifecycle development, Microsoft Windows, patching, PEN testing, Platform Security, Policies, Product evaluation, Redundancy, Risk management, Secure Coding, Security, Security management, Security products, Security Program Management, Service and support, Signature updating/Management, Software Quality Assurance, Storage, Tech support, Third-party services, Trend Micro, Vendor support, Vendors, VPN, Vulnerability Assessment & Audit, vulnerability management
I am working on a Project for making an antivirus.I have 2 other project parteners. But we don’t have an guidance on how to develop the antivirus.Plz give me any relevent Information on this subject.(like components of AV,Algorithms(efficient),methods,general dection & removal of virus).(Also tell me )where can i find this information ?
Answer Question
| June 29, 2012 3:49 AM
Application security, Architecture/Design, Central Command, Compliance, Computer Associates, configuration, CRM, Database, DataCenter, Desktop antivirus, Development, Disaster Recovery, Documentation, Encryption, Exchange, F-Secure, Features/Functionality, Fortinet, Help Desk, Information risk management, Instant Messaging, Intrusion management, Lifecycle development, Microsoft Windows, patching, PEN testing, Platform Security, Policies, Product evaluation, Redundancy, Risk management, Secure Coding, Security, Security management, Security products, Security Program Management, Service and support, Signature updating/Management, Software Quality Assurance, Storage, Tech support, Third-party services, Trend Micro, Vendor support, Vendors, VPN, Vulnerability Assessment & Audit, vulnerability management
Developing an antivirus (efficient):for Windows:Using VC++
I am working on a Project for making an antivirus.I have 2 other project parteners. But we don’t have an guidance on how to develop the antivirus.Plz give me any relevent Information on this subject.(like components of AV,Algorithms(efficient),methods,general detection & removal of virus).(Also tell me )where can i find this information ?
Answer Question
| June 29, 2012 3:49 AM
Application security, Architecture/Design, Central Command, Compliance, Computer Associates, CRM, Database, DataCenter, Desktop antivirus, Development, Disaster Recovery, Documentation, Encryption, Exchange, F-Secure, Features/Functionality, Fortinet, Help Desk, Information risk management, Instant Messaging, Intrusion management, Lifecycle development, Panda, Policies, Product evaluation, Redundancy, Risk management, Secure Coding, Security, Security management, Security products, Security Program Management, Service and support, Signature updating/Management, Software Quality Assurance, Storage, Tech support, Third-party services, Trend Micro, Vendor support, Vendors, VPN, Vulnerability Assessment & Audit
I am working on a Project for making an antivirus.I have 2 other project parteners. But we don’t have an guidance on how to develop the antivirus.Plz give me any relevent Information on this subject.(like components of AV,Algorithms(efficient),methods,general detection & removal of virus).(Also tell me )where can i find this information ?
Answer Question
| June 29, 2012 3:49 AM
Application security, Architecture/Design, Central Command, Compliance, Computer Associates, CRM, Database, DataCenter, Desktop antivirus, Development, Disaster Recovery, Documentation, Encryption, Exchange, F-Secure, Features/Functionality, Fortinet, Help Desk, Information risk management, Instant Messaging, Intrusion management, Lifecycle development, Panda, Policies, Product evaluation, Redundancy, Risk management, Secure Coding, Security, Security management, Security products, Security Program Management, Service and support, Signature updating/Management, Software Quality Assurance, Storage, Tech support, Third-party services, Trend Micro, Vendor support, Vendors, VPN, Vulnerability Assessment & Audit
SNDDST
Is SNDDST possible with a remote DNS (I don’t think so). I think everythink necessary is properly configured on our As400 (TCP, SMTP, WRKDIRE….). What should we do?
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| February 25, 2005 3:26 AM
DataCenter, Development, ERP, Exchange, Hardware, Networking, Storage, Tech support
Is SNDDST possible with a remote DNS (I don’t think so). I think everythink necessary is properly configured on our As400 (TCP, SMTP, WRKDIRE….). What should we do?
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| February 25, 2005 3:26 AM
DataCenter, Development, ERP, Exchange, Hardware, Networking, Storage, Tech support
two problems
hi all, i have two problems : 1. i configured ip on a win XP m/c that had two LAN cards , one for internal LAN and another for external.the problem is that when i ping the system with its hostname or local host ip “127.0.0.1″ it pings but when i ping using either of [...]
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| February 25, 2005 12:29 AM
Cabling, DataCenter, Hardware, Help Desk, Hubs, Network Interface Cards, Networking, Networking Equipment, Routers, Tech support
hi all, i have two problems : 1. i configured ip on a win XP m/c that had two LAN cards , one for internal LAN and another for external.the problem is that when i ping the system with its hostname or local host ip “127.0.0.1″ it pings but when i ping using either of [...]
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| February 25, 2005 12:29 AM
Cabling, DataCenter, Hardware, Help Desk, Hubs, Network Interface Cards, Networking, Networking Equipment, Routers, Tech support
Production environment is NT4.0 with Exchange 5.5 and two 2003 Domain controller servers.
Can I duplicate this production environment in a test lab to set myself up for migration of exchange to 2003. Already have a domain controller from production that we deconmissioned for the test lab.
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| February 25, 2005 4:00 PM
Exchange, Help Desk, Tech support
Can I duplicate this production environment in a test lab to set myself up for migration of exchange to 2003. Already have a domain controller from production that we deconmissioned for the test lab.
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| February 25, 2005 4:00 PM
Exchange, Help Desk, Tech support
VPN, DNS, Outlook wackyness
When some users connect to our company via our VPN their DNS doesn?t get changed to resolve to our internal DNS server. Normally, outside the firewall a ping to mailserver.ourcompany.com will resolve to 206.x.y.z our public IP mx record. Inside the firewall a ping to mailserver.ourcompany.com will resolve to 192.168.x.y our mail servers private IP. [...]
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| February 24, 2005 11:13 AM
Exchange, Networking, Outlook, Tech support
When some users connect to our company via our VPN their DNS doesn?t get changed to resolve to our internal DNS server. Normally, outside the firewall a ping to mailserver.ourcompany.com will resolve to 206.x.y.z our public IP mx record. Inside the firewall a ping to mailserver.ourcompany.com will resolve to 192.168.x.y our mail servers private IP. [...]
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| February 24, 2005 11:13 AM
Exchange, Networking, Outlook, Tech support
Upgrading to 10g(10.1) from 8.0.6; Oracle Forms 5.0.6.8.0 and Oracle Reports 3.0.5.8.0 and Pro*C/COBOL for v8.0.4.4
Hi, We are researching upgrading to 10g(10.1) for database and Developer tools. The database is currently 8.0.6 and we use Oracle Forms 5.0.6.8.0; Oracle Reports 3.0.5.8.0; and precompile Pro*C/COBOL programs with the 8.0.4.4 environment. There appears to be quite a bit of information on the database upgrade. I am looking for Forms and Reports data [...]
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| February 24, 2005 2:05 PM
C, COBOL, Development, SQL, Tech support
Hi, We are researching upgrading to 10g(10.1) for database and Developer tools. The database is currently 8.0.6 and we use Oracle Forms 5.0.6.8.0; Oracle Reports 3.0.5.8.0; and precompile Pro*C/COBOL programs with the 8.0.4.4 environment. There appears to be quite a bit of information on the database upgrade. I am looking for Forms and Reports data [...]
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| February 24, 2005 2:05 PM
C, COBOL, Development, SQL, Tech support
routing between VLANS
Hi, im new to routing and was wondering if somebody can help me please. We have 2 vlans (A and B) VLAN A has an ip address of 192.x.6.x and VLAN B 192.x.10.x.(VLAN B has external ip of 195.x.x.x) There is a server on VLAN B – that i need to be made available to [...]
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| February 24, 2005 1:57 PM
Cisco, DataCenter, Networking, Routers, Tech support
Hi, im new to routing and was wondering if somebody can help me please. We have 2 vlans (A and B) VLAN A has an ip address of 192.x.6.x and VLAN B 192.x.10.x.(VLAN B has external ip of 195.x.x.x) There is a server on VLAN B – that i need to be made available to [...]
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| February 24, 2005 1:57 PM
Cisco, DataCenter, Networking, Routers, Tech support
The ipconfig cmd is not working on my XP desktop operating system from the dos window.
hHello to all. I need to know how to get my ipconfig cmd to work. It has not been working for at least the last 6 months. I am wondering if I am missing a necessary file? Is there any other way I can test for my ip? Thank you in advance for any help [...]
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| April 15, 2011 8:40 AM
Desktop security, Desktops, FAT and NTFS, Hardware, Installation, IT architecture, Operating system platforms, Performance/Tuning, System utilities, Tech support, Windows 2000 desktop, Windows client administration and maintenance
hHello to all. I need to know how to get my ipconfig cmd to work. It has not been working for at least the last 6 months. I am wondering if I am missing a necessary file? Is there any other way I can test for my ip? Thank you in advance for any help [...]
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| April 15, 2011 8:40 AM
Desktop security, Desktops, FAT and NTFS, Hardware, Installation, IT architecture, Operating system platforms, Performance/Tuning, System utilities, Tech support, Windows 2000 desktop, Windows client administration and maintenance
6717 Disk on an IBM 9406-820
I have a problem with disk failing with src 67177001 on a 820 running V5r2. Any ideas? Is it due to ptf not loaded or firmware on the disk/s ?
Answer Question
| February 23, 2005 6:53 AM
Hardware, Tech support
I have a problem with disk failing with src 67177001 on a 820 running V5r2. Any ideas? Is it due to ptf not loaded or firmware on the disk/s ?
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| February 23, 2005 6:53 AM
Hardware, Tech support
Appending to a disconnected recordset
My problem is this; I have a disconnected recordset which contains say 3 rows from a sql server database (ado 2.6) and normally i will change this data and then use a mts componet to update the recordset using updatebatch. This works find, the problem I have is when I have the 3 rows in [...]
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| February 28, 2005 7:08 PM
Development, Tech support
My problem is this; I have a disconnected recordset which contains say 3 rows from a sql server database (ado 2.6) and normally i will change this data and then use a mts componet to update the recordset using updatebatch. This works find, the problem I have is when I have the 3 rows in [...]
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| February 28, 2005 7:08 PM
Development, Tech support
Need an Exchange migration guru
Hello, ITKE techies. My name is Christine Polewarczyk. I am the editor for SearchExchange.com, which is part of the Windows Family of TechTarget sites. Thank you so much for being a participant in ITKE beta. ITKnowledgeExchange is blossoming into a great hub for peer information exchange. I have been enjoying watching the growing trade of [...]
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| February 20, 2005 12:02 PM
Administration, Application management, Backup, Client management, Clustering/High availability, Database issues, DataManagement, Disaster Recovery, Exchange, Exchange 2000, Exchange 2003, Exchange 5.5, Exchange Server ActiveSync, Installation, Maintenance, Migration, Outlook, Outlook Mobile Access, Storage management, Tech support
Hello, ITKE techies. My name is Christine Polewarczyk. I am the editor for SearchExchange.com, which is part of the Windows Family of TechTarget sites. Thank you so much for being a participant in ITKE beta. ITKnowledgeExchange is blossoming into a great hub for peer information exchange. I have been enjoying watching the growing trade of [...]
Answer Question
| February 20, 2005 12:02 PM
Administration, Application management, Backup, Client management, Clustering/High availability, Database issues, DataManagement, Disaster Recovery, Exchange, Exchange 2000, Exchange 2003, Exchange 5.5, Exchange Server ActiveSync, Installation, Maintenance, Migration, Outlook, Outlook Mobile Access, Storage management, Tech support
MS Office Outlook 2003 Address book
I use MS office outlook 2003 but this is not adding the e-mail addresses to the address book/contacts automatically when I reply to someone. This feature is available in Outlook express but I didn’t find this feature in MSOO 2003. Is there any simple way I can add e-mail ids to contacts /address book without [...]
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| February 18, 2005 5:32 AM
Compliance, configuration, CRM, DataCenter, DataManagement, Desktop management applications, Desktops, DHCP, Disaster Recovery, DNS, E-business, E-mail applications, Exchange, Help Desk, HP OpenMail, IMAP4, Intel, Intrusion management, IT architecture, LANDesk, Managed security services, Microsoft Windows, Netscape Mail, Networking, Networking Products, Networking services, Operating system platforms, Outlook, Outlook Mobile Access, patching, PEN testing, Platform Security, Policies, POP3, Risk management, Security, Security management, Security products, Security Program Management, Sendmail, SMTP, System utilities, Systems management software, Tech support, Third-party services, Vendor support, Vulnerability Assessment & Audit, vulnerability management, Wireless
I use MS office outlook 2003 but this is not adding the e-mail addresses to the address book/contacts automatically when I reply to someone. This feature is available in Outlook express but I didn’t find this feature in MSOO 2003. Is there any simple way I can add e-mail ids to contacts /address book without [...]
Answer Question
| February 18, 2005 5:32 AM
Compliance, configuration, CRM, DataCenter, DataManagement, Desktop management applications, Desktops, DHCP, Disaster Recovery, DNS, E-business, E-mail applications, Exchange, Help Desk, HP OpenMail, IMAP4, Intel, Intrusion management, IT architecture, LANDesk, Managed security services, Microsoft Windows, Netscape Mail, Networking, Networking Products, Networking services, Operating system platforms, Outlook, Outlook Mobile Access, patching, PEN testing, Platform Security, Policies, POP3, Risk management, Security, Security management, Security products, Security Program Management, Sendmail, SMTP, System utilities, Systems management software, Tech support, Third-party services, Vendor support, Vulnerability Assessment & Audit, vulnerability management, Wireless
Media Error
I have a 3590 H tape drive that gives me Media Errors during my nightly backups. Is there any information or manuals on what causes media errors and how to avoid them? The tape drive is shared by 2 ISeries systems and I have found that I can have a media error on a tape [...]
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| February 18, 2005 11:02 AM
Tech support
I have a 3590 H tape drive that gives me Media Errors during my nightly backups. Is there any information or manuals on what causes media errors and how to avoid them? The tape drive is shared by 2 ISeries systems and I have found that I can have a media error on a tape [...]
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| February 18, 2005 11:02 AM
Tech support
Slow File sharing access in Win 98-2
Actually I have 2 questions: I have a small workgroup of 3 XP Pro systems, 2 win98 systems, 1 win 2000 server and a 16 port ethernet switch(100mbps). I have enabled the ICS in the server and each compter can access files/printers and internet with the help of DHCP. 1) When I access the win98 [...]
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| February 16, 2005 4:54 AM
Bandwidth, Call Centers, Database Management Systems, DataCenter, Desktop management applications, Desktops, Development, DHCP, Disaster Recovery, DNS, ERP, FAT and NTFS, Graphical User Interfaces, Hardware, Help Desk, Information risk management, IT architecture, Knowledge management applications, Microsoft Windows, Network management software, Networking, Networking Equipment, Networking services, Office Applications, Operating system platforms, Performance/Tuning, Protocols, Security, Security management, Servers, Software, Switches, Systems management software, Tech support, Third-party services, Windows, Windows 2000 desktop, Windows 2000 Server, Windows 95/98, Windows client administration and maintenance, Windows Server 2003, X Windows System
Actually I have 2 questions: I have a small workgroup of 3 XP Pro systems, 2 win98 systems, 1 win 2000 server and a 16 port ethernet switch(100mbps). I have enabled the ICS in the server and each compter can access files/printers and internet with the help of DHCP. 1) When I access the win98 [...]
Answer Question
| February 16, 2005 4:54 AM
Bandwidth, Call Centers, Database Management Systems, DataCenter, Desktop management applications, Desktops, Development, DHCP, Disaster Recovery, DNS, ERP, FAT and NTFS, Graphical User Interfaces, Hardware, Help Desk, Information risk management, IT architecture, Knowledge management applications, Microsoft Windows, Network management software, Networking, Networking Equipment, Networking services, Office Applications, Operating system platforms, Performance/Tuning, Protocols, Security, Security management, Servers, Software, Switches, Systems management software, Tech support, Third-party services, Windows, Windows 2000 desktop, Windows 2000 Server, Windows 95/98, Windows client administration and maintenance, Windows Server 2003, X Windows System
Slow File sharing access in Win 98
Actually I have 2 questions: I have a small workgroup of 3 XP Pro systems, 2 win98 systems, 1 win 2000 server and a 16 port ethernet switch(100mbps). I have enabled the ICS in the server and each compter can access files/printers and internet with the help of DHCP. 1) When I access the win98 [...]
Answer Question
| August 26, 2011 4:54 AM
Bandwidth, Call Centers, Database Management Systems, DataCenter, Desktop management applications, Desktops, Development, DHCP, Disaster Recovery, DNS, ERP, FAT and NTFS, Graphical User Interfaces, Hardware, Help Desk, Information risk management, IT architecture, Knowledge management applications, Microsoft Windows, Network management software, Networking, Networking Equipment, Networking services, Office Applications, Operating system platforms, Performance/Tuning, Protocols, Security, Security management, Servers, Software, Switches, Systems management software, Tech support, Third-party services, Windows, Windows 2000 desktop, Windows 2000 Server, Windows 95/98, Windows client administration and maintenance, Windows Server 2003, X Windows System
Actually I have 2 questions: I have a small workgroup of 3 XP Pro systems, 2 win98 systems, 1 win 2000 server and a 16 port ethernet switch(100mbps). I have enabled the ICS in the server and each compter can access files/printers and internet with the help of DHCP. 1) When I access the win98 [...]
Answer Question
| August 26, 2011 4:54 AM
Bandwidth, Call Centers, Database Management Systems, DataCenter, Desktop management applications, Desktops, Development, DHCP, Disaster Recovery, DNS, ERP, FAT and NTFS, Graphical User Interfaces, Hardware, Help Desk, Information risk management, IT architecture, Knowledge management applications, Microsoft Windows, Network management software, Networking, Networking Equipment, Networking services, Office Applications, Operating system platforms, Performance/Tuning, Protocols, Security, Security management, Servers, Software, Switches, Systems management software, Tech support, Third-party services, Windows, Windows 2000 desktop, Windows 2000 Server, Windows 95/98, Windows client administration and maintenance, Windows Server 2003, X Windows System
Batch process to create and modify permission to shared home directories in windows 2000 server.
Hi, I’m a trainee Engineer who doesnt have much experience with win2k. I only have little experience in Winnt 4. We have been using Winnt 4 for some years now and decided that this year we will use a win2k server and that’s when I came accross this problem. The problem is I cannot run [...]
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| February 17, 2005 12:41 AM
Microsoft Windows, Tech support
Hi, I’m a trainee Engineer who doesnt have much experience with win2k. I only have little experience in Winnt 4. We have been using Winnt 4 for some years now and decided that this year we will use a win2k server and that’s when I came accross this problem. The problem is I cannot run [...]
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| February 17, 2005 12:41 AM
Microsoft Windows, Tech support
Duplex Printing from SAP
Hello, We are having a printer which supports printing on both the side of paper. From windows we are using this functionality. Now, we would like to use this from SAP also. How to enable this duplex printing from SAP? Thanks in advance.
Answer Question
| February 16, 2005 12:21 PM
Basis, Business Information Warehouse, Call Centers, EDI, ERP, Hardware, MySAP, mySAP Accounting, mySAP Advanced Planner and Optimizer, mySAP Application Link Enabling, mySAP CRM, mySAP Enterprise, mySAP Financials, mySAP Human Resources, mySAP Supplier Relationship Management, NetWeaver, R/3, SAP, SAP development, Security, Software, Strategic Enterprise Management, Tech support, Workflow
Hello, We are having a printer which supports printing on both the side of paper. From windows we are using this functionality. Now, we would like to use this from SAP also. How to enable this duplex printing from SAP? Thanks in advance.
Answer Question
| February 16, 2005 12:21 PM
Basis, Business Information Warehouse, Call Centers, EDI, ERP, Hardware, MySAP, mySAP Accounting, mySAP Advanced Planner and Optimizer, mySAP Application Link Enabling, mySAP CRM, mySAP Enterprise, mySAP Financials, mySAP Human Resources, mySAP Supplier Relationship Management, NetWeaver, R/3, SAP, SAP development, Security, Software, Strategic Enterprise Management, Tech support, Workflow
