Tech support Questions


Computer freezes when chaning file save location
There are no apparent virus on this computer. I can open word, picture, excel, work on the document without a problem. But when I go to save as, and click on the drop down arrow to change the file location, the computer locks up? Any ideas? Thank you in advance for your time and efforts!

Answer Question   |  June 3, 2005  4:02 PM
Help Desk, Tech support, Third-party services, Vendor support
asked by:
0 pts.

AD in Win2K3 SBS – Group Policy Question
Win2K3 SBS network; several remote sites all connected via VPN (Cisco PIX); all is working fine now, TS for Corporate App, Exchange and Outlook 2K3 for email etc. WE tried to setup ISA 2004 at Corporate, but not knowing it well as well as time contraint is keeping us from the task of limiting and [...]

Answer Question   |  June 14, 2005  3:32 PM
Active Directory, DataCenter, Desktop security, DNS, Ethernet, Exchange, Exchange 2003, Graphical User Interfaces, Hardware, Microsoft Windows, Networking, Outlook, Policies, Servers, TCP, Tech support, Vendor support, Windows, Windows client administration and maintenance, Windows Server 2003, Windows XP
asked by:
0 pts.

asked by:
5 pts.

Exchange 2000 SMTP Queue problem
I have a single Exchange 2000 server running Exchange 2k SP3 plus all current hotfixes. About a month ago I started having a problem whereby whenever I restart the SMTP service, a mail that was sent to a distribution list resends. I have scoured the net, I tried everything I could think of and grasped [...]

Answer Question   |  May 9, 2013  9:34 AM
Exchange, Exchange 2000, Mail protocols, Outlook, SMTP, Tech support
asked by:
0 pts.

Windows Media Player on XP Pro SP1 & SP2
I have a batch of pc’s that receive the following error when launching Windows Media Player: This application has failed to start because PTNET32.dll was not found. Re-installing the application may fix this problem. I have tried removing and adding through the add/remove windows components utility in the control panel with no success. If I [...]

Answer Question   |  May 26, 2005  3:55 PM
Application software, Desktops, Hardware, Operating system platforms, Tech support, Windows XP
asked by:
0 pts.

No Gateway Given on VPN Connection
I am trying to connect a Windows 2000 server that is on another network to our main network via VPN. The firewall does the authentication. I am using the Microsoft VPN client. When I have connected, I am not able to see any of the network. I run IPCONFIG, and it shows me an IP [...]

Answer Question   |  May 25, 2005  12:35 AM
Networking, Remote users, Tech support
asked by:
2,015 pts.

reusedlt *yes
Hi, Has reusedlt *yes behavior changed with V5R3? When I add a record to a PF that is reusedlt *yes in V5R2 is uses a record that has been deleted, however when i do the same thing on a V5R3 system it adds a new record rather than re-use one. Anyone run into this before? [...]

Answer Question   |  November 1, 2011  2:52 PM
Backup & recovery, Data center operations, Data mining/analysis, Data warehousing applications, Database Management Systems, DB2, DB2 administration, DB2 Implementation, Disaster Recovery, Hardware, Help Desk, i5, IBM, iSeries, OS/400, Performance/Tuning, Security management, Software Quality Assurance, System monitoring, Tech support, tips and tricks, Tools
asked by:
0 pts.

Windows XP using only NBNS, not DNS
Situation is a system with XP Home, that was BADLY infested with spyware, viruses, etc. Hosts file was filled in with a large number of entries. After everything is cleaned up and the OS reinstalled with the “Repair” option, everything seems to work – except DNS. I can ping by IP address only, despite manually [...]

Answer Question   |  May 27, 2005  11:27 AM
Data center operations, DNS, Help Desk, Microsoft Windows, NetBIOS, Networking, TCP, Tech support
asked by:
1,070 pts.

PC COMMAND PROMPT in AS400
How Can I Change the Defalt Path and Why i can not write ” in the command line?

Answer Question   |  May 24, 2005  8:32 AM
Development, Tech support
asked by:
0 pts.

Stop users access to UNC within Office 2003 Apps
I have a W2K3 server with students accessing this by terminal server on thinclients. I thought I had tightened up the security of the server sufficiently enough so that they cannot browse and access the other users My Documents folders. The My Documents for all users has been redirected for to a ‘Shares’ folder and [...]

Answer Question   |  May 24, 2005  8:00 PM
DataCenter, Help Desk, Microsoft Windows, Networking, Tech support, Windows Server 2003
asked by:
0 pts.

asked by:
0 pts.

problem with Index rebuild
How can I rebuild the indexes online,after trucating/moving partitions tables,so that things has not come in unstable stage and continue keep responsing on same tables. As rebuild takes several minutes. So how could I manage the things when database is online with out interuption.

Answer Question   |  June 13, 2005  2:15 PM
Data center operations, DataCenter, Development, Disaster Recovery, Tech support
asked by:
0 pts.

Terminal Server Client on Win98
Hi I am using terminal server client on my windows 98 machine to connect to my server. But everyday my session freezes atleast once a day, and will remain like that until an administrator takes control over my session and moves the mouse. Can someone help me in solving this problem. thanks

Answer Question   |  June 8, 2005  5:12 AM
Hardware, Help Desk, Servers, Tech support, Third-party services, Vendor support, Windows Server 2003
asked by:
0 pts.

USB pen and Windows XP
I have 2 laptops both running XP SP2 – one laptop recognises USB pen connection, the other laptop gives me a blue screen with windows protection error. What would cause this?

Answer Question   |  May 22, 2005  4:05 PM
Tech support
asked by:
0 pts.

Moving a Windows 2000 Server Installation to a new Hard Drive
I have a Windows 2000 Server (SP4) Installation that I want to move to a new Hard Drive. Right now it is on a 250 GB Maxtor IDE Drive but I want to move everything to 2 new 250 SATA Drives to take advantage of the SATA Raid that is built-in on the motherboard (Intel [...]

Answer Question   |  October 18, 2011  5:33 PM
Backup & recovery, DataCenter, Tech support
asked by:
0 pts.

New to AS400 administration and need some help.
I have two questions here if someone can help. I will appreciate anything you can give. First, I am trying to configure a network printer on the AS400. I did wrkcfgsts, work with description, and copied the printer devices description and modified the printer device with the new info. All I changed was the IP [...]

Answer Question   |  April 6, 2009  12:04 PM
Auditing, Availability, Backup & recovery, Capacity planning, DataCenter, Hardware, Help Desk, i5, IBM, Installation, Integration with other platforms, Integration/Connectivity, iSeries, Logical partitions, Mainframe, Microsoft Windows, Networking, Operating systems, OS/400, PC/Windows Connectivity, Performance/Tuning, Printing, PTFs, Remote access, Reporting, Security, Security management, Server consolidation, Servers, System monitoring, Tech support, Technical support, tips and tricks, Tools
asked by:
0 pts.

configure auto-answer for modems in windows 2003
Just a quick question. How do you set a modem to autoanswer in Windows 2003???? In 2000 you could use the Hyper Terminal program to connect and sent the ATS0=1 command but there is no HyperTerminal program in Win2003. Thanks a lot for your help.

Answer Question   |  May 17, 2005  9:18 AM
Help Desk, Microsoft Windows, Tech support
asked by:
0 pts.

Uxtheme.dll missing on boot
We have several users with Dell laptops running Windows XP, SP2. Every once in awhile, the laptops boot to a blank screen with an error that explorer.exe cannot start because uxtheme.dll is missing. We usually instruct the user how to use the Task Manager to connect to the VPN, and we copy uxtheme.dll to the [...]

Answer Question   |  November 9, 2009  9:12 AM
Desktops, Graphical User Interfaces, Hardware, Help Desk, Registry, Tech support, Windows client administration and maintenance, Windows XP
asked by:
0 pts.

Save Picture As…
Would anyone know why when I attempt to save a picture from the Internet, does not matter file type, the only option for saving is BMP. This would be the right mouse click option on an image on the Internet. So if I try to save a gif file, the only format it allows me [...]

Answer Question   |  July 6, 2005  7:23 AM
Tech support, Web development tools, Windows XP
asked by:
0 pts.

Converting Word documents to HTML via FrontPage
I’m trying to find the easiest & best way to convert Word documents into HTML via FrontPage, without manually removing all of the extra spacing and formatting, and basically re-typing 90% of the document. Any tried-and-true methods that have worked well (if any exist) would be appreciated. Thanks!

Answer Question   |  May 24, 2005  5:01 PM
Tech support, Web development tools, Windows XP
asked by:
0 pts.