Tech support Questions


locked files
I’m sure this will be an easy fix, but I am hitting a wall. I have a user that is trying to access and update a spreadsheet that is out on a network share. It is not allowing her to update giving her the error that it does not exist or that it has been [...]

Answer Question   |  June 21, 2005  3:54 PM
Hardware, Servers, Tech support
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0 pts.

Failed to open the group policy object
On a xp machine i am trying to edit a group policy using the group ploicy management snap-in and keep getting a error: failed to open the group policy object. you may not have appropriate rights. It work on my other xp machine i am a domain admin and have the logged on as the [...]

Answer Question   |  June 21, 2005  12:14 PM
DataCenter, E-mail applications, Exchange, Microsoft Windows, Networking, Tech support, Vendor support
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0 pts.

usb communication
Sir/Madam, We are having 2 systems with windows as operating system. We need your help for transferring data from USB to USB Port. plese give max. possible ways. Thanking You, Appala Raju

Answer Question   |  June 20, 2005  2:39 AM
DataCenter, Hardware, Help Desk, Networking, Protocols, Servers, Tech support, Third-party services, Windows 2000 desktop, Windows 2000 Server
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0 pts.

Word 2000 Standard Toolbar
I am having trouble with Word 2000 keeping the standard toolbar after I exit. The other toolbars will be there when I reopen Word but the Standard Toolbar has to be brought back up on the screen by View-Toolbars-Standard. Any ideas what could be happening? I have checked with our IT Admin and he is [...]

Answer Question   |  June 20, 2005  4:11 PM
Tech support
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0 pts.

STRQM Error
Hello dear experts.. i would like to ask your expertise regarding this error message that comes out when i run the STRQM it is written in my Job log. Please help me fix this one, thanks this is the message that appears: Pointer not set for location referenced. File QAP0ZDMP created in library QTEMP. Member [...]

Answer Question   |  June 22, 2005  1:44 AM
Tech support
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0 pts.

Windows XP Pro cmd prompt runs very slowly when connected to Novel 3.12
I have clients needing to run old DOS utilities from a DOS prompt connected to Novel 3.12 servers. Some workstations run fine. Others take 15min to load the utility and when loaded run very slowly. We are running MSoft client for netware and Msoft IPX/SPX compatible protocol. We tried disabiling QoS and that did not [...]

Answer Question   |  June 20, 2005  9:06 AM
DataCenter, Help Desk, Tech support, Third-party services, Vendor support
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0 pts.

cant connect laptop to domain
hi, weve had a new laptop delivered and for some reason it wont connect to the domian. everything is set up corectly (the same as the other machines) but it just wont connect. When i try to log in it says “the system could not log you on because the domain is not available” Im [...]

Answer Question   |  June 17, 2005  5:16 AM
Active Directory, Help Desk, Tech support
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0 pts.

Bizarre Configuration “Restoration” – REPOST
Once again, here I am on the outskirts of reason with problem. Machine in question is an HP Pavilion, running Windows 98. It’s a customer’s machine so upgrading the O/S is not an option. The situation is that the machine has a bunch of stuff that I don’t want on it – so I removed [...]

Answer Question   |  June 20, 2005  1:29 PM
Desktops, Hardware, Help Desk, Installation, Tech support, Windows 95/98, Windows client administration and maintenance
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1,070 pts.

Bizarre Configuration “Restoration”.
Once again, here I am on the outskirts of reason with problem. Machine in question is an HP Pavilion, running Windows 98. It’s a customer’s machine so upgrading the O/S is not an option. The situation is that the machine has a bunch of stuff that I don’t want on it – so I removed [...]

Answer Question   |  June 21, 2005  1:24 PM
Desktops, Hardware, Help Desk, Installation, Tech support, Windows 95/98, Windows client administration and maintenance
asked by:
1,070 pts.

Downloading BookManager .bks and .bki files from the Web
Does anyone know now to download the BookManager .bks and .bki files from the IBM Web page http://www-1.ibm.com/servers/eserver/zseries/zos/bkserv/find_shelves.html

Answer Question   |  June 16, 2005  1:47 PM
Tech support
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0 pts.

HOW CAN I FIND ATTRIBUTES OF SPOOLED FILES?
I HAVE A FAXING APPLICATION ON MY AS/400 THAT CAN CAPTURE SPOOLED FILES AND FAX THEM. ABOUT 1 IN 10 TIMES THE FAX SOFTWARE CAPTURES THE REPORT WIDTH AS ’84′ INSTEAD OF ’83′ AND THE FAXED RESULT LOOKS WRONG. THE FAX SOFTWARE MANUFACTURER CLAIMS THEY CAPTURE THE ATTRIBUTES THAT THE SPOOLED FILE IS CREATED WITH. [...]

Answer Question   |  June 16, 2005  5:27 PM
Help Desk, Tech support
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0 pts.

DFS replication problems & unable to add target through DFS manager (Win2003)
When attempting to add a target through DFS manager in Windows 2003, we are receiving the following error: “In order for <servernamepath> to join replication, file replication service on <server> needs to be configured as auto-start and running. The error listed below occurred during the configuration process. You can manually finish the configuration by clicking [...]

Answer Question   |  June 16, 2005  2:52 PM
DataCenter, Network management software, Remote management, Servers, Tech support, Windows Server 2003
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0 pts.

0x8004010F Exchange 5.5
Hello, I have a question about Outlook. All of our users who use Outlook versions newer than 2000 (XP and 2003) all have the same problem. They get this message “Task ‘Microsoft Exchange Server’ reported error (0x8004010F) : ‘The operation failed. An object could not be found” every couple of minutes. Users who use older [...]

Answer Question   |  May 4, 2012  9:24 AM
DataManagement, E-mail applications, Exchange, Exchange 5.5, Hardware, Installation, Microsoft Windows, Migration, Networking, Outlook, Tech support
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0 pts.

calculation at database level
Hi! I will really appreciate help. Please take a look at few rows of one table . MBRNO Readmit READMIT DATE READMIT Readmit Seq. NO DISCHARGE date NO. of days 121 1 20030101 20030105 5 2 20030105 20030115 10 3 20030202 20030218 3 4 20030218 20020220 0 The measure is count of cases. I do [...]

Answer Question   |  June 13, 2005  10:27 PM
Development, Software Quality Assurance, Software testing, SQL, T-SQL, Tech support
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0 pts.

Drive letter issue in 2003 terminal server application
I have a situation where I have a terminal server with a C and D drive with all user related stuff on D & all system related & boot is C. I need to install a new application which requires each user to map drive letter C to a network folder on another server. Apparently, [...]

Answer Question   |  May 9, 2013  2:17 PM
Active Directory, Application integration, DataCenter, Datacenter Server, DHCP, DNS, Implementation, Installing/upgrading operating systems, Integration/Connectivity, IT architecture, Microsoft Windows, Network requirements, Networking services, Partitioning, Server consolidation, Server management, Server-based/Thin-client computing, Servers, Tech support, Windows, Windows 2000 Server, Windows on Intel, Windows Server 2003, Windows tools/WSRM
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0 pts.

exception join
SELECT GRPID, MEMBER.PLNCD, MBIDT, MBSEX FROM MMEMBER EXCEPTION JOIN GPLANMAS ON MMEMBER.PLNCD = GPLANMAS.PLNCD This is a query used in showcase tool. It is looking for members who are noted in the member file with an invalid plan code. The current query produces 18 members with either invalid plan codes or blank plan codes. How [...]

Answer Question   |  June 19, 2005  3:50 PM
Development, Software Quality Assurance, Software testing, SQL, T-SQL, Tech support
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0 pts.

netcafe with linux
Hello all, I’m new to linux and am planning to use it as a proxy server in an internet cafe which a friend and i are to setup, here in the uk. I would ideally require the pages to be cached (as to improve performance) and also limit bandwith equally between all the users. I [...]

Answer Question   |  June 13, 2005  10:31 PM
DHCP, DNS, ERP, Hardware, Help Desk, Networking, Networking services, Servers, Tech support
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0 pts.

OWA Inbox not showing new mail
We have Exchange 2003 running on a W2K3 box and just the last few weeks I have been getting complaints from OWA users about new mail not showing up in their inbox. If they use Outlook they don’t have a problem. In OWA, they can see that there is new mail because of the number [...]

Answer Question   |  June 18, 2005  8:10 AM
Exchange 2003, Tech support
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0 pts.

beginner – SAP
Hi, I am absolutely new to SAP.Plz give me this info,if I want to start up a career in SAP,what kind of courses in SAP can help me.Also,plz send a brief details on SAP. I want to pursue a career in this field,so any kinda info would help.

Answer Question   |  March 9, 2012  6:00 AM
Tech support, Third-party services
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0 pts.

Restricting Broswe capability in IE
A generic User account is used to run an application in an IE Browswer – I would like to remove the address bar so it can’t be used. I think its a Registry tweak – can it be done using a policy specific to that account in Active Domain? If so how? Thanks Cripdan

Answer Question   |  June 13, 2005  4:24 AM
DataCenter, Desktop security, Desktops, Hardware, Help Desk, Intel PC hardware, Policies, Power management, Registry, Remote management, Servers, Software distribution, Tech support, Thin clients, Windows 2000 desktop, Windows client administration and maintenance, Windows XP
asked by:
0 pts.