Tech support Questions


connecting the 5th and 7th floosr of a building
Hi, Everybody My network covers the 5 th floor of an office building, and now we expanding to the 7th floor (a half-dozen users. All the servers and telecom closet are on the 5th floor and I have to provide network services to the users on the 7th floor. I would like to have the [...]

Answer Question   |  May 24, 2012  2:25 AM
802.11 networking equipment, Cabling, Data center operations, DataCenter, DataManagement, Desktop security, Desktops, DHCP, DNS, Gigabit ethernet, Hardware, Help Desk, Hubs, Information risk management, Networking, Networking Equipment, Networking services, Novell NDS, Routers, Security, Security management, Security products, Servers, Software Quality Assurance, Switches, Tech support, WAP, WEP, Wi-Fi Protected Access, Windows client administration and maintenance, Wired Equivalency Privacy, Wireless, Wireless Application Protocol, Wireless PC cards, Wireless routers, Wireless standards, WPA
asked by:
0 pts.

Problem in Windows 2003 Startup
Dear All, My Windows 2003 Server Standard Edition (its a Oracle Database Server) doesn’t moves from “Applying computer settings”. but when i disable the Veritas and SQL Manager from the statup and MSSQL$BKUPEXEC Service its works. The system is starting as normal, but when i enable the veritas and remove the network cable then also [...]

Answer Question   |  August 3, 2005  12:52 PM
DataCenter, Help Desk, Manufacturing applications, Microsoft Windows, Networking, Tech support, Third-party services, Vendor support
asked by:
0 pts.

Getting “no response” as status for invitees to a meeting
Hello, I’m running Notes 6.5.3 on a 2000 machine. I’m wondering how I change my calendar to reflect the “status” of the invitees (are they coming or not?) when I am the chair person of a meeting? The response ALWAYS says “no response”. Thanks in advance for your help, Wes

Answer Question   |  July 29, 2005  12:27 PM
Exchange, Tech support
asked by:
0 pts.

Check for active jobs
Does anyone have a simple CL to check for active jobs in a subsystem before ending it?

Answer Question   |  October 31, 2009  4:07 PM
AS/400, iSeries, Tech support
asked by:
0 pts.

The Ever Constant Restart
workstation running Win 2000 pro has a vey strange issue. a coworker used the internet for his regular public e-mail and clicked on an attachment from a friend of his. Suddenly the computer blanked out (the screen). Now, every time I start the computer it starts up normally but then when it gets to the [...]

Answer Question   |  January 30, 2012  2:52 PM
DataCenter, Hardware, Help Desk, Installation, Networking, Tech support, Windows 2000 desktop
asked by:
0 pts.

Windows 2003 Server Applying computer settings
I started a facing problem in My Windows 2003 Server Standard Edition (its a Oracle Database Server) that i changed the screen resolution and restarted the server. Now after the Retarting its not moving from “Applying computer settings”. Now when i start the server in the Safe mode and Disable the “Local Computer Policy” it [...]

Answer Question   |  July 29, 2005  9:33 AM
Hardware, Tech support
asked by:
0 pts.

Intemittent ping timout
We are getting intermittent ping timeouts (Request Timed Out / Destination host unreacheable) from most of the client workstations that are connecting to an exchange server 5.5 running on W2K server. There are about sixty users on the LAN and 20 others that are coming through the VPN link via a cisco PIX firewall. We [...]

Answer Question   |  August 29, 2005  8:44 AM
DHCP, DNS, Ethernet, Exchange, Networking, Networking services, Security, Tech support
asked by:
0 pts.

module moves on i5
I wanted to check on a possible solution for a problem we have run into with our module moves. Cause of audit requirements we can’t have pgmr’s in the productions systems. So as a work around I have them creating their code in sourclib on the test partition then I have operations copying it into [...]

Answer Question   |  August 3, 2005  10:40 AM
Application security, Auditing, Compliance, CRM, Database, Development, Disaster Recovery, Encryption, Exchange, Instant Messaging, Networking, Policies, Risk management, Secure Coding, Security Program Management, Tech support
asked by:
0 pts.

Mainframe Datasets & EBCDIC codepages
Hi all, I am ‘stuck’ & would appreciate some of your time to consider my question below please……. We have some in-house written software which converts data from ASCII to EBCDIC & visa-versa (amongst other functions…) One of our marketing agencies have recently started using a process (on advice from IBM) on the AS400 whereby [...]

Answer Question   |  July 27, 2005  4:57 AM
DataCenter, Development, Disk drives, IBM, Special-purpose software, Storage, Storage management, Storage products and equipment, Tech support
asked by:
0 pts.

login script drives not mapping for certain users
I have this scenario where i have a simple working login script which just maps network drives. However for 2 or 3 of my users the login script doesn’t map the drives on certain computers. In other words for the same user it works on one computer and not another; with the same operating system. [...]

Answer Question   |  July 27, 2005  9:14 AM
Networking, Tech support
asked by:
0 pts.

AS/400 Full Back-up
hi, I have installed an iseries 9405-520 i5/OS V5R3M0 and the informatician have done all the aplication in B-boot mode. Has this any impact in the machine. Can i reboot in the A-boot mode???? And the last : i want to do a full back-up of the machine. Can you help me with some instructions……

Answer Question   |  May 6, 2012  4:58 PM
AS/400, Help Desk, Tech support
asked by:
65 pts.

Automatic print of email attachments
I have recently changed over to a virtual fax methodology for the company whereby all faxes arrive as a pdf attachment to a designated email address. One area requires all received faxes to be be printed, how can the pdf attachments by automatically printed?

Answer Question   |  July 22, 2005  3:13 PM
Help Desk, Tech support, Third-party services, Vendor support
asked by:
0 pts.

USB connected fingerprint scanners
While discussing testing biometrics (fingerprint scanners) for single factor authentication, one of the sales reps indicated his device encrypted the fingerprint (scan) prior to sending to the computer via a usb connection. I was wondering if this sounds true as the scanner would need additional hardware “buit in” to accomplish this. The second question is [...]

Answer Question   |  July 22, 2005  12:29 PM
Security products, Tech support
asked by:
0 pts.

LPR Printing in Windows server 2003
I have just set up a shared generic line printer on one of our 2003 servers, and when I print a test page everything prints OK. However, when I map it as a network printer on another machine the print job is sent to the queue but stays there and nothing is printed. In the [...]

Answer Question   |  December 18, 2009  9:04 AM
Help Desk, Microsoft Windows, Tech support, Vendor support, Windows Server 2003
asked by:
0 pts.

wireless access points DHCP and drive mapping
Hello all, I recently installed wireless access points in my organization. They are configured to set automatically via DHCP on a 2000 server machine. It seems to work fine. But when I map a drive on client laptops running XP Pro and set it to reconnect at logon the drive either mysteriously disappears or appears [...]

Answer Question   |  July 22, 2005  5:14 PM
802.11 networking equipment, DataCenter, DataManagement, Emerging technologies, Ethernet, Hardware, Help Desk, IPv4, IPv6, NetBIOS, Networking, Networking Equipment, Security, TCP, Tech support, Windows, Windows 2000 Server, Wireless, Wireless Access Points, Wireless PC cards, Wireless routers, Wireless standards
asked by:
0 pts.

iSeries Access ODBC Driver Error
I’m trying to run a stored procedure on MS SQL Query Analyzer but continue to get the following error: Server: Msg 7399, Level 16, State 1, Line 1 OLE DB provider ‘MSDASQL’ reported an error. [OLE/DB provider returned message: [IBM][iSeries Access ODBC Driver][DB2 UDB]PWS0005 – Error occurred in the OS/400 database server code.] OLE DB [...]

Answer Question   |  October 30, 2009  4:41 PM
AS/400, Data analysis, Data mining/analysis, DataCenter, Tech support
asked by:
0 pts.

Messages in Trash Folder being deleted automatically instead of on a timed basis
Hello, I’m using Notes R6.5.3 on a Windows 2000 machine. I set the soft delete option to 65,000 and the “For Trash that is not emptied at a timed interval…” setting to manual, but my trash folder still empties on its own.

Answer Question   |  September 25, 2005  2:44 PM
Exchange, Tech support
asked by:
0 pts.

building customer support
I have been tasked at a small company, to cunstruct a Customer Support department from the ground up. The company will be using SafesForce.com as a CRM and Case Management system. Besides documentation, what are the main points I should be focusing on? thanks

Answer Question   |  July 21, 2005  2:37 PM
Tech support
asked by:
0 pts.

Java Messaging Question
Hi, I attended one interview now and I am unable to answer one question, actually the question was on the Java messaging,if we send some message to say MQ Series Queue and If the MQ series server is down, how do we can handle resending message, it should be simple but since i didn’t work [...]

Answer Question   |  July 20, 2005  12:31 PM
Development, J2EE, Java, JavaScript, JSP, Lifecycle development, Tech support, Web development tools, WebSphere Studio
asked by:
0 pts.

Auto-Reply Message for mailbox
Good Morning Exchange God!, Is there a way to have an instant reply message that reads:” Verbiage” When someone sends an email to the mailbox whaterver@something.com, I know we can set it up with the out of the office assistant, but the subject line is appended with Out Of office message. Thanks in Advance, -Clem [...]

Answer Question   |  July 21, 2005  12:26 PM
Administration, Application management, Backup, Client management, Clustering/High availability, Database issues, DataManagement, Disaster Recovery, Exchange, Exchange 2000, Exchange 2003, Installation, Maintenance, Migration, Outlook, Storage management, Tech support
asked by:
0 pts.