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How do you answer "dumb" support questions?
What creative methods or responses have you used to answer "dumb" user questions? Do any of the answers in my blog [strong]Heard in passing - IT Trenches support at its finest[/strong] sound familiar? Have a great day! Software/Hardware used: support, helpdesk
What creative methods or responses have you used to answer "dumb" user questions? Do any of the answers in my blog [strong]Heard in passing - IT Trenches support at its finest[/strong] sound familiar? Have a great day! Software/Hardware used: support, helpdesk
26230 pts.
Homework?
Is it just me, or does it feel like we are bsing used for a homework resource for a Networking class?
Is it just me, or does it feel like we are bsing used for a homework resource for a Networking class?
Competitive rates
What should I expect to pay for outside computer and network support services? Pricing seems to be all over the map. I'm not talking about high-level consulting - just things like hiring some extra IT support during a large upgrade. I'm in the Seattle area, but I'm interested in answers from other...
What should I expect to pay for outside computer and network support services? Pricing seems to be all over the map. I'm not talking about high-level consulting - just things like hiring some extra IT support during a large upgrade. I'm in the Seattle area, but I'm interested in answers from other...
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