http://itknowledgeexchange.techtarget.com/itanswers Wed, 19 Jun 2013 18:16:30 +0000 en-US hourly 1 http://itknowledgeexchange.techtarget.com/itanswers/tier-of-support-matrix/ http://itknowledgeexchange.techtarget.com/itanswers/tier-of-support-matrix/#comments Tue, 18 Mar 2008 16:57:21 +0000 Coloradokid Can someone offer a tier of support reference – what goes into a Tier of Support Martix/Plan?

]]> http://itknowledgeexchange.techtarget.com/itanswers/tier-of-support-matrix/feed/ 0 http://itknowledgeexchange.techtarget.com/itanswers/competitive-rates/ http://itknowledgeexchange.techtarget.com/itanswers/competitive-rates/#comments Mon, 13 Aug 2007 12:40:24 +0000 BobYoung What should I expect to pay for outside computer and network support services? Pricing seems to be all over the map. I’m not talking about high-level consulting – just things like hiring some extra IT support during a large upgrade. I’m in the Seattle area, but I’m interested in answers from other markets, too – it could affect other branches later.

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