Can someone offer a tier of support reference – what goes into a Tier of Support Martix/Plan?
Answer Question | September 3, 2010 4:57 PM
Incident response, Support plan, Support services, Tier of Support
What should I expect to pay for outside computer and network support services? Pricing seems to be all over the map. I’m not talking about high-level consulting – just things like hiring some extra IT support during a large upgrade. I’m in the Seattle area, but I’m interested in answers from other markets, too – [...]
Answer Question | September 4, 2007 12:40 PM
help desk staff, Network, Support, Support services