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  • IT Book Giveaway: Unified Communications for Dummies

    This week's free IT book giveaway, Unified Communications for Dummies, will help you find out how to make communication effective, global and available through multiple technologies seamlessly. Want it? Simply answer one of the questions provided here, then leave a link to your answer in the...

    MelanieYarbrough6,345 pointsBadges:
  • Meeting IT’s server SLA obligations

    Most large IT organizations provide Service Level Agreements (SLAs) with there end-users. I never hear of a IT organization that fails to meet that obligation so my question is why? Is the obligation so low that it can't be not met or is IT management that good that it is responsible for meeting...

    Jim4522820 pointsBadges:
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