1
  • Open IT Forum: Are cloud SLAs a thing of the past?

    I read this article that questioned if cloud SLAs are dead, and I was curious what the IT community had to say about it. It seems that SLAs are the only way to ensure that the enterprise can get what it needs out of cloud providers, and get what it needs in the case of downtime. So what do you...

    MelanieYarbrough6,345 pointsBadges:
  • Differences in SLAs from cloud computing to data center or SaaS

    What do you look for in a cloud computing service level agreement? What are the differences you've noticed between a cloud SLA and a data center or SaaS SLA?

    Troubleshooter24755 pointsBadges:
  • Computing uptime of client server machines

    It seems that there are two ways to compute uptime of client server machines. The first, and I think best, way is to compute the number of minutes between the date and time of of each reboot of each client server machine (an instance of an operating system) and the following date and time of a...

    Jim4522820 pointsBadges:
  • IT Book Giveaway: Unified Communications for Dummies

    This week's free IT book giveaway, Unified Communications for Dummies, will help you find out how to make communication effective, global and available through multiple technologies seamlessly. Want it? Simply answer one of the questions provided here, then leave a link to your answer in the...

    MelanieYarbrough6,345 pointsBadges:
  • Meeting IT’s server SLA obligations

    Most large IT organizations provide Service Level Agreements (SLAs) with there end-users. I never hear of a IT organization that fails to meet that obligation so my question is why? Is the obligation so low that it can't be not met or is IT management that good that it is responsible for meeting...

    Jim4522820 pointsBadges:
  • Formal description of non-functional properties in SOAs

    Hello, I am currently doing a Masterthesis on the topic "Formal description of non-functional properties of services in SOAs", and in this context I am looking for information about how ESBs deal with non-functional or quality (QoS) aspects in practice. More precisely, I'm interested in models and...

    Phmarcy5 pointsBadges:
  • Monitoring *aaS deployments for SLA requirements

    What are you using to monitor cloud/*aaS deployments to make sure vendors meet their SLA? Right now, we have a few SaaS applications deployed, and while uptime is somewhat easier to check, how do we determine latency fault and under-performance? Also, if we move into storage as a service, any...

    ITKE346,360 pointsBadges:
  • How can I set reasonable expectations about IT performance?

    I'm having trouble figuring out how to establish common guides on uptime, performance, etc. for our various business units. Should different units have different internal agreements? And any suggestions on how to set these baselines that make at least some units happy when everybody asks for things...

    ITKE346,360 pointsBadges:
  • Is there any way to team a set of intel nic’s in SLA or 802.3ad when the switch doesn’t support it

    Teaming, SLA & 802.3ad Is there any way to team a set of intel nic's in SLA or 802.3ad when the switch doesn't support it, main concern is getting higher bandwith/throughput from the server to the clients on GB network [Br class="height5" />[small]Tags:[/small] Teaming, SLA, 802.3ad,...

    ITKE346,360 pointsBadges:
  • Outsourcing solutions–Hydra Network

    I'm a CIO for a company with 150 employees, and I'm considering outsourcing a good portion of our IT support and maintenance to a third party to cut our expenses. I met with a sales rep from Hydra Network last week after they had done a SAN implementation for us through another partner, and am...

    Jaypeters0 pointsBadges:
  • SLA Services

    What services are involved in writing a SLA, as far as environment, availablility and schedule...

    Farmirza5 pointsBadges:
1

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following