Differences in SLAs from cloud computing to data center or SaaS
What do you look for in a cloud computing service level agreement? What are the differences you’ve noticed between a cloud SLA and a data center or SaaS SLA?

Answer Question   |  November 18, 2010  9:53 PM
Cloud Computing, Data Center, Data Center in 2010, Data Center management, Open IT Forum, SaaS CRM market trends, Service Level Agreement, SLA

Formal description of non-functional properties in SOAs
Hello, I am currently doing a Masterthesis on the topic “Formal description of non-functional properties of services in SOAs”, and in this context I am looking for information about how ESBs deal with non-functional or quality (QoS) aspects in practice. More precisely, I’m interested in models and formats for the description of caracteristics of services [...]

Answer Question   |  June 9, 2010  11:29 AM
ESB, QoS, Quality of Service, Service Level Agreement, SLA, SOA

Service Level Agreements (SLA) for cloud computing services
Can anybody enlighten me about what kinds of things are in a real SLA for a cloud? I’m primarily interested in performance and availability. My reason for asking: A research group I’m becoming affiliated with has a neat technique for optimally scheduling tasks to provide realistic guarantees on completion. The nice part is that they [...]

Answer Question   |  February 10, 2010  1:52 PM
Cloud Computing in 2010, Cloud Services, Knowledge Point Challenge, Service Level Agreement