IT Answers » Remote access

Error when logging through remote

ninjas — Mon, 15 Apr 2013 13:57:00 +0000

New Answer by ninjas

Sending Sterling FileGateway to Direct:Connect

FAY — Thu, 28 Feb 2013 17:57:53 +0000

New Answer by FAY

KVM backup from a remote machine without creating any temporary file and without using Libvirt

KVMquery — Mon, 22 Oct 2012 07:55:42 +0000

Question Edited by Urooq

computer repair

myfree — Wed, 19 Sep 2012 14:22:06 +0000

New Answer by swalanski

I just narrowly avoided getting scammed (corrupted files)

Mon, 14 Nov 2011 13:44:44 +0000

I got a phone call from people impersonating some kind of tech support company. I was redirected to http://www.ammyy.com where I downloaded an .exe file which granted them remote control of my computer, and they then proceeded to use said program to run a scan for viruses, spyware and corrupt files. it was only when they started asking for money that I realised it was a scam. After a brief exchange of insults the phone call ended.
If the scanning software (which was removed by the scammers) is to be believed, my computer contains a large number of corrupted files.

I would like to know A) what is a good way to deal with these files and B) if there is a risk my system has been infiltrated on a more permanent level by these scammers and if so what can be done to combat this problem.

Your help in this matter is greatly appreciated.

port forwarding with vnc on a static ip desktop? need help!’

Josh87 — Thu, 22 Sep 2011 18:47:49 +0000

I have a desktop pc with a static ip and vnc installed. Im trying to access this computer remotely from another location but everything I try doesn’t work. I am able to connect to the router and internet. Also the router settings I set up pinholes or ports in the router to access the VNC program. So far I am able to use vnc to access this computer remotely from my laptop on the same wired network but that’s as far as I got. I don’t know what to do, can anyone help me?

Remote Access Client Access

ckidder — Fri, 16 Sep 2011 14:35:58 +0000

I have used client access for years. I had a linksys router to a westell modem model 6100. THEN Frontier came in and swapped the westell modem for a westell model 7500 which is a modem/router combo. It has been configured for port forwarding. However, it won’t let me in from home. What changed and how do I fix ?

RDP & User ID

DAXQ — Wed, 14 Sep 2011 17:26:32 +0000

Hello all – having issues with a particular user. We have been running RDP on a Windows 2008 R2 server to publish a Remote Application. All the users accessing things work fine except for one. They are all acceing via Cisco Site to Site VPN. And all users seem to operate with acceptable RDP performance and issues save one.

I initially thought it was the user PC (very old and lots of configuration changes) it was runnning XPPro with SP 3 and all updates – the user (username bhurt) would be on for a few minutes – everything would be running fine then the screen locks up, and mstsc.exe is taking 100 or 50% of the CPU and the app is hung until we kill the mstsc.exe process and restart things. This went on for a few hours while I tested TCP things and networking – getting 0% packetloss pingin across the WAN back to the application server. So I decided rather than waste the users time troubleshooing this PC – I would swap out and let them use a second PC I had then I could trouble shoot this one as time permits.

So I brought in the second PC, logged in a user DOMAINBHurt, got everything set up and the application connecting again – perfect – everything was running fine till I got about a mile away, then the cell phone rang. Same thing – locking up mstsc.exe 100 or 50% until the app gets killed.

Figuring I had swapped out the PC, maybe it was a bad network cable (hard to beilve with 0% packet loss – nevertheless, while I pondered things, I terminated a new CAT6 cable just to eliminate it as well. No good, same issue.

Had the user access the remote app from another PC while I worked on this second PC (so he was using a PC logged in a JDunn to the DOMAIN – but running the Remote app as BHurt same DOMAIN). Never had a glitch one.

After the second day of trying to find some information (turning up nothing) the user needed to use their own desk – So I tried this:

Logged the user out of the DOMAIN and into their local PC as LocalPCBOB, then reconfigured all their stuff (Outlook email etc) to access the Domain applications – not Ideal, the user cannot access network shares etc… as they are not particiapating in the Domain, but for some reason it is working fine. As long as they are NOT logged into the Domain and access the Remote App it seems to be working fine. Is it possible that the UserName is causing these issues? I have also noted that they cannot save a RDP session – which is indicating that they must also have issues with their My Documents. I never would have figured that the user account could be causing these kind of issues.

Any one that may have some ideas about trouble shooint this, would be greatly appriciated. I am about ready to create a new userid, and reconfigure everything for the user bit would rather not have to do that and cannot believe that the userID could be causing this.

Connecting server to public IP address

Rajasekhar15 — Wed, 14 Sep 2011 15:39:36 +0000

i cannot able to connect my server using public IP address?what will be the error?please help?

Juniper Networks

Guynu78 — Tue, 23 Aug 2011 11:00:50 +0000

Hi,

I have work issued laptop. I work from a remote site ( customer).

on that I have Juniper networks. in order to access all my work data i’m enabling the VPN.

Does the remote site proxy “sees” my data – the websites i go to?