PBX

Routers and the PBX

Which port do you need on the Router to connect PBX which have E&M card in it? Can a ATA with FXO port can be connected to the PBX with E&M Card? Software/Hardware used: E&M Card

Can I keep my PBX while migrating to VoIP?

Is it possible to keep my PBX up while migrating to VoiP? Software/Hardware used: PBX, Voip

ip-pbx

What is the advantage in using the ip-pbx system rather than PABX? Software/Hardware used: harware

what is the difference between PBX and DID?

what is the difference between PBX and DID?

Changing RNPG on a Nortel CS 1000

We Recently installed a Nortel CS1000. Can anyone tell me what load (i.e ld 20) in the virtual system terminal and the command sequence to change the call pickup group (RNPG)?? everything seems to be ok in the GUI interface for these extensions, but I'm finding a lot of times the gui changes...

How best to handle inbound calls (small company)

Hi all, I have to review our telephone system with the aim of making sure our customers that call us get answered promptly. I'm looking for opinions/best practice on the best way technically to handle inbound calls? Do you have answer service part automated? At the moment, we have 3 sales agents...

Can I have a shift button on Meridian 2008 phones off a Nortel 61C Switch?

We have a pallet of Meridian 2008 digital phones that we would like to deploy. Is it possible to have a shift button to enable better use of the limited buttons available?

What VoIP PBX application has a good ACD system for contact centers?

What VoIP PBX application has a good ACD system for contact centers? Thanks for your input.

We are experiencing intermittent "bursty" echo in a VoIP trunking application

We are experiencing intermittent "bursty" echo in a VoIP trunking application (digital phones behind PBXs). Callers experience the echo when connecting to the PSTN via remote PRI circuit (PRIs are connected to remote PBX). We have echo cancellation turned on in the PBX gateways and it doesn't...

Can a telephony architecture possess both VoIP and PBX circuit switched capabilities?

Can a telephony architecture possess both VoIP and PBX circuit switched capabilities? Can someone explain how? Thank you.