What VoIP PBX application has a good ACD system for contact centers?
What VoIP PBX application has a good ACD system for contact centers? Thanks for your input.
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| Mar 31 2008 9:10 PM GMT
| asked by
Unified Communications ATE
VoIP, PBX, Contact centers
We are experiencing intermittent “bursty” echo in a VoIP trunking application
We are experiencing intermittent "bursty" echo in a VoIP trunking application (digital phones behind PBXs). Callers experience the echo when connecting to the PSTN via remote PRI circuit (PRIs are connected to remote PBX). We have echo cancellation turned on in the PBX gateways and it doesn't...
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| Mar 31 2008 9:09 PM GMT
| asked by
Unified Communications ATE
VoIP, PBX
Can a telephony architecture possess both VoIP and PBX circuit switched capabilities?
Can a telephony architecture possess both VoIP and PBX circuit switched capabilities? Can someone explain how? Thank you.
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| Mar 26 2008 1:51 PM GMT
| asked by
Unified Communications ATE
VoIP, PBX, Telephony
