How does Microsoft CRM integrate physically with Outlook?
How does Microsoft CRM integrate physically with Outlook? Is there a different Web server I need to use to ensure that Outlook syncs with CRM Live? Thanks.

Answer Question   |  June 11, 2008  1:18 PM
CRM, CRM integration, Microsoft CRM, Microsoft Dynamics CRM, Outlook CRM

Can we use a central database for distributed CRM software?
Can I implement a central database (Microsoft SQL Server) with distributed CRM application servers in remote locations? Due to large number of Outlook CRM clients, we’d like to try this model of distributing CRM application servers in remote major data centers with a single SQL Server. Thank you.

Answer Question   |  September 9, 2008  5:52 PM
CRM, CRM services, CRM software, Outlook CRM, SQL Server

Outlook CRM contact records with broken links to journal entries
While trying to make a new contact folder for a certain group of contacts I hit move instead of copy. The links to the journal records and invoices was broken. Is there any way to link that information ( which we found while doing a search) back to the contact record?

Answer Question   |  June 4, 2008  12:33 AM
CRM, Outlook, Outlook CRM