• HelpDesk Questions

    Hello guys, I have some question that I write Below. I will be Happy and Honored to see a good answer. Thank you. You need this machine to always be reachable on the same IP address on the local network. It is important that it does not conflict with existing addresses or addresses being...

    saeedsp25 pointsBadges:
  • How to remove mention column in Microsoft Outlook

    Ever since my company moved to Office 365, I've been having to deal with an issue with Microsoft Outlook. Every single folder now in Outlook has this weird 'mention' column that just takes up so much space. I have so many folders and I want to get rid of this on every single one of them. How can I...

    ITKE1,062,835 pointsBadges:
  • Import OST to Office 365 account

    I need a solution to import .OST to Office 365?

    kritikasingh885 pointsBadges:
  • Cannot open Excel file from Microsoft Outlook email attachment

    I have Office 365 on my desktop. I just received an email in Outlook from a co-worker with an Excel file attached. But I can't preview the file at all. Here's the message I'm getting: This file cannot be previewed because there is no previewer installed for it. I tried just to open it with no luck....

    ITKE1,062,835 pointsBadges:
  • Office 365 Backup Solutions

    'How to Backup Office 365 Emails, Contacts, Calendar? Is there any best solution available?' As Microsoft Sites does not protect you against accidental deletion of mailbox items. Share which tool you use to backup Office 365.

    edwinjhoffer3,645 pointsBadges:
  • How to disable track changes in Office 365 / Microsoft Word

    My Uncle is not the most tech savvy person in the world so he usually comes to me with questions. He's on Office 365 and he's been having an issue with Microsoft Word lately. I guess he accidentally enabled track changes so it's causing an issue with his printouts. Any idea on how he can disable...

    ITKE1,062,835 pointsBadges:
  • Change time zone in Outlook 365 calendar

    Here's the thing. I have co-workers all across the U.S. and I travel frequently as well. Now, Outlook 365 is confusing me because it doesn't show the time zones anywhere. So basically, here's my question: Inside of my calendar, which time zone is that? Can I change it?

    ITKE1,062,835 pointsBadges:
  • Office 365: Disable clutter feature in Outlook

    I'm currently on Office 365 for Business. I think a few weeks ago, I received an email talking about the new 'clutter' feature in Outlook and if I didn't do anything, it would be enabled. I deleted the email and then I got another email saying it was enabled and emails were already in there. How...

    ITKE1,062,835 pointsBadges:
  • Open Office 365 documents in desktop

    My organization currently uses Office 365. Whenever I try to open up a Word or Excel document through our SharePoint site, it always opens in the online editor in the browser. I have Office 2013 installed on my desktop. How can I get these documents opened on my desktop? Thank you.

    ITKE1,062,835 pointsBadges:
  • Do I need Azure to access Office 365 APIs?

    On my machine, I have an Office 365 account. I'm working on a project for work and I need to access Office 365 APIs. However, I read a Microsoft article saying that I need Azure too (subscription). Is that true?

    ITKE1,062,835 pointsBadges:
  • Last row timestamp for Excel Online

    We're currently using Office 365 with Excel Online. For one of our workbooks, can we get the last updated timestamp for each row? Meaning when it was last updated? Or is this not possible with Excel Online?

    ITKE1,062,835 pointsBadges:
  • Microsoft Office product key already used by someone else

    At my job today, my boss asked me to install Microsoft Office 365 on three different computers. But when I got to the installation page, it says this product key has already been entered by someone else. We don't believe anyone else used this. What should we do?

    ITKE1,062,835 pointsBadges:
  • Block emails in Outlook 2016

    At my job, I currently use Microsoft Outlook 2016 (Office 365) on Windows 10. Can I actually block email IDs or domains so that the email never reaches my inbox. I don't even want it to go to the junk folder. I just want to completely block the emails from getting in.

    ITKE1,062,835 pointsBadges:
  • Check for failed login in Office 365 audit log

    Would there be a way to see if a login failed in the Office 365 audit log? When I'm in there, I'm seeing this: ForeignRealmIndexLogonInitialAuthUsingADFSFederatedToken. How can I check the log? Thank you so much.

    ITKE1,062,835 pointsBadges:
  • Office 365 Mail Malfunction (Case ID: 747367874)

    I received an email from this email address: M─▒crosoft ╬┐utlook - port@gutulaw.co.zw. The email said: Outlook Support Hello info, A request to deactivate your Mailbox (info@fbaengr.com) ownership on (fbaengr.com) was made and this request will be processed shortly. Note: This will stop you from...

    CaSandra5 pointsBadges:
  • Move emails to secondary Office 365 / Outlook mailbox

    My Office 365 inbox is almost full so I created a second inbox for archives. Basically, I want to archive emails that are a year old or more. How can I move all those emails over? Thanks!

    ITKE1,062,835 pointsBadges:
  • Office 365: Link to another Microsoft Excel document in cell

    I'm using Microsoft Excel (Office 365) and I need to add a link (in a particular cell) to another Excel file. What's the best course to do that? I've tried a few times but it keeps launching Outlook because it's adding 'mailto' to the link.

    ITKE1,062,835 pointsBadges:
  • Tracking Office 365 email account activity

    One of our employees leaked information from one of the company's email accounts so now we have to track users' email activity. All of our emails are on Office 365 / Outlook. Especially - we want to see who is forwarding emails to the outside. Is this possible? How can we do this?

    ITKE1,062,835 pointsBadges:
  • How to label emails in Microsoft Outlook

    In Office 365 / Outlook - how can I label my emails? I use this all of time in my personal email (Gmail) but can't seem to do it on my work email. I looked in the Category settings but that didn't work.

    ITKE1,062,835 pointsBadges:
  • Office 365 sent message are disappearing on monthly basis

    I use Office 365 with IMAP email. I've started to notice that all of my sent messages are disappearing after roughly 30 days (on a monthly basis). Why is this happening? How can I stop this?

    ITKE1,062,835 pointsBadges:

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