• Emails are being deleted in Outlook 2016

    Hi experts, Have an odd question for you. One of our employees is having batches of emails deleted in Outlook 2016 / Office 365. There are no rules affecting the account (we already checked). And sometimes, the user doesn't even get the emails because they're deleted immediately. We're on Windows...

    ITKE1,011,225 pointsBadges:
  • Bypassing Office 365 subscription limit

    I'm in the IT department at my organization. We have an Office 365 subscription that allows us to install it on five different PCs or Macs. But I just checked out account - it's been installed on 10 machines. How is that possible?

    ITKE1,011,225 pointsBadges:
  • Best cloud hosting service

    I have got several small businesses. I would like to migrate 15 users to the cloud. The problem is that I am not familiar with this technology. I have already tested Office 365 once, but it is quite expensive. I find it hard to implement and can't find a decent up to date Office 365 Azure book. I...

    OliverJ5 pointsBadges:
  • Error message when installing Office 365 Pro Plus

    I've tried to install Office 365 Pro Plus onto my Windows 8.1 desktop. It keeps showing me this error: Sorry, Office ran into a problem because its system service is disabled. What can I do to fix this? Thank you so much.

    ITKE1,011,225 pointsBadges:
  • Outlook 365 personal folders vanished

    Previously added folders such as Retirement, Medical, etc., are now not visible on my computer. Folders are visible on Outlooklive.com. Can I export those to my computer? Easy, please, I'm a computer newbie.

    Deborrah15 pointsBadges:
  • Cannot find .MDB files

    Cannot find .MDB files to generate a merge. I have new computer with Office 365. All other Office features work. Only Access does not have my data.

    gabartick5 pointsBadges:
  • What Office 365 version am I using?

    For the life of me, I can't figure out the answer to this question. I work remote and for my job, I need to use the PowerPivot tab in Microsoft Excel. But a co-worker told me that it's only available for specific Office 365 versions. Office 365 was already installed so I need to figure out which...

    ITKE1,011,225 pointsBadges:
  • How to see all settings and policies in Office 365

    My company just rolled out Office 365 to everyone. Some people use Windows 7, Linux and Windows 10 (including me). Now, we've noticed that our company disabled the use of OneDrive and Cortana. Is there any chance I can see all the settings that my company put into place? I would just like to know...

    ITKE1,011,225 pointsBadges:
  • View multiple pages in Microsoft Word 365

    For my job, I need to use Microsoft Word 365. For the most part, I view multiple sheets in a document. But, for some reason, I can only see one page now. How can I revert it back to multiple pages? Thanks so much.

    ITKE1,011,225 pointsBadges:
  • Tree view related bug in VBA

    One of my colleage getting this error after upgradation of Office 365: Can't exit design mode because control tree view 1 can't be created in VBA. Please help me on this. Thanks in advance!

    swapnaserudla5 pointsBadges:
  • Migrate Exchange 2010 SP1 to Office 365

    Good day! I am looking to migrate from an on-premise Exchange 2010 SP1, Standard, Version 14.1 (Build 218.15) to Office 365. The installation of Exchange 2010 has never had any CU done and has never been updated. Since this is an older installation, the ECP does not have "Migration" tools. At what...

    AdmininRI5 pointsBadges:
  • How to open a PST email format

    My boss sent me a backup PST format from Office 365, it was a professional email. I have not on my computer any Outlook application.

    saimoi5 pointsBadges:
  • Is it possible to configure\merge multiple Office 365 tenants to Sync with single AD Forest and use?

    Hello Guys, Client has two companies under one roof, on one domain. Recently went to Office365 but did it as two tenants due to billing separation and purchased  two separate office 365 business accounts, but have a handful of employees on both tenants. All users using the one Exchange 2013 and...

    Arianp5 pointsBadges:
  • Uninstall Office 2010 before installing Office 365

    I have the Office 2010 in my notebook running Windows 10 64 bits. I believe the office is a 32-bits version but is working very well. Now I bought Office 365 personal. Shall I uninstall Office 2010 before installing Office 365? I need a database I have in access. Thank you for helping.

    martinscampos5 pointsBadges:
  • Office 365 confidential email from ….

    I got an email from my office friend, the subject is Confidential email from XXX (XXX is name our company). In body email there is a link that clicked will go to Office 365 login. Whether this is spam, whether email of sender was been hacked as He was not sending email, all contact in his address...

    aergee5 pointsBadges:
  • Employee uses email to talk friend outside organizations

    An employee was sending emails to her friend. Somehow Office 365 spam filter is classifiying that email conversation as outgoing spam. SCL is 5. When I set up the outgoing spam policy I configured it to BCC me a copy of the email when an outgoing message is being categorized as spam. I find that...

    Grecosoft55 pointsBadges:
  • What’s better for anti-spam filtering: Exchange 2016 vs. Office 365

    Would anyone happen to know if there's a difference between Exchange 2016 and Office 365 for spam filtering? We're looking to upgrade our Exchange server and we're trying to decide if the anti-spam features are better on one or the other. Thank you very much for your help.

    ITKE1,011,225 pointsBadges:
  • Can I recover audit logs that have been cleared/deleted?

    Checking our organization's Office 365 admin audit logs, I see they go back less than 3 months, and suspect an Admin may have cleared them. Is there a way to recover them, and/or see who cleared them?

    amazon335 pointsBadges:
  • Select Outlook contacts with mouse

    I use Office 365 and can't select contacts for email with my mouse since I upgraded to Windows 10. It's the same on a HP and Sony laptop,

    waikanae15 pointsBadges:
  • How to upscale the public folders of Exchange 2013?

    We are running Exchange 2013 STD with 200 mailboxes and 5 databases ( 4 user + 1 Public folder ). We want to migrate to Office 365 but have difficulty in terms of what will happen to public folders. What are my choices? Keep on premises, move to SharePoint or?

    fjacques15 pointsBadges:

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