• How best to handle inbound calls (small company)

    Hi all, I have to review our telephone system with the aim of making sure our customers that call us get answered promptly. I'm looking for opinions/best practice on the best way technically to handle inbound calls? Do you have answer service part automated? At the moment, we have 3 sales agents...

    Pandub130 pointsBadges:
  • List up Non DID DNs from Nortel CS 1000

    How do I come up with a list of non-DID DNS from the Nortel CS 1000?

    Lorimadsen5 pointsBadges:
  • Is there a way to move from a digital PRI to an analog punch down?

    I currently have a digital PRI (Nortel BCM450) and my old hardware recording devices no longer work as they require the analog punchdown block. Or I could look at a way to digitally record the data streams from all 30 lines into a software based recording system if anyone knows of a solution?

    Shayneneal5 pointsBadges:
  • How to access a Nortel PBX

    How do you access a Nortel PBX, other than through dial up modem, to perform program changes?

    danlane52245 pointsBadges:
  • Call pilot

    How many remote notifications can a user have?

    HubeHube20 pointsBadges:
  • Phones ring busy

    You get a busy signal when you dial some of the phones. They can dial out. Error code 2 is displayed on the carrier. Any help? I'm using Nortel CS 1000.

    Babow5 pointsBadges:
  • Nortel GSM O&M: Faulty Chain-A MMU-IDE hard disk

    How to replace a faulty BSC2g Chain-A or Chain-B's MMU-IDE hard disk? What supportive tools are required before executing the replacement?

    Pcarpo10010 pointsBadges:
  • Nortel GSM: PCUSN performance

    What is the PCUSN performance data flow and where is the raw data store?

    Pcarpo10010 pointsBadges:
  • Routing between two subnets & between two networks

    1. I have two separate networks 192.168.0.0 and 192.168.1.0, they are physical connected by CAT5 cable. What should I configure and where to configure so that the host of each network can connect to another host in other network? 2. I have two subnets (after subnetting a class B Network), they are...

    Chinmoymohanty0 pointsBadges:
  • My message light

    My message light will not blink or show message when I have a voice mail.

    terrytchas15 pointsBadges:
  • Nortel Telephony Manager

    Where could I go to get info on managing a 40 phone system using Nortel CS1000. I'm new to the job and there are no manuals I can find to learn what different commands mean and how to properly use them.

    1Apostle5 pointsBadges:
  • ACL and VLAN in Nortel

    please help me i want to understand this Statement in nortel switch    Acl filter acl 111 ace 63 action permit precedence 63 filter acl 111 ace 63 ip dst-ip 10.86.36.215 eq 0.0.0.0 ipfragment non-fragments filter acl 111 ace 63 protocol tcp eq any filter acl 111 ace 63 port src-port 443 eq...

    Hatemduck10 pointsBadges:
  • Porting command from Nortel to Cisco

    help    i want to transfer this command from nortel to cisco switch but i dont understand what does it mean if any help me cause i need this urgent        filter acl 111 ace 64 action permit precedence 64[Br type="_moz" /> filter acl 111 ace 64 ip dst-ip 10.86.36.215 eq 0.0.0.0 ipfragment...

    Hatemduck10 pointsBadges:
  • password recovery of Nortel 11C

    I have a system Nortel 11C and i forget the login and Password. anyody can tell me how can i recover it or login as factory default. Thanks & Regrads, Ahmer

    Ahmer10 pointsBadges:
  • Network Connection Freezes

    For some reason, at random, among 20 PCs on my network, in the morning or during the day, the network connection stops responding for both intranet and internet communications. The only solution thus far is to remove the NIC from the Device Manager, reboot the PC, and let Windows XP Pro find the...

    DboiSOBE0 pointsBadges:
  • error 800CCC0F

    outlook 2003 not receiving email; not isp problem, no connect with server, sends okay

    Shawsf5 pointsBadges:
  • Call Pilot Error

    Call Pilot is up but will not answer. I am getting this error everytime I dial the pilot.Failed to answer the call. rc=57205, TAPI or CTMS rc=-2147483576, # attempts=6

    Harlgeyfxdwg5 pointsBadges:
  • How can I pass the Nortel Certification exam quickly ?

    I am not satisfied with the current salary, so I would like to participate in NORTEL Certification exam, but it looked so much information have made the first big, and who has a fast way through the NORTEL certification exam do? Heard EXAMKILLER is expert in this area, this is true?

    Gemxia5 pointsBadges:
  • Does anyone know if the PBX can give you a list of all phones with an add on module?

    Does anyone know if the PBX can give you a list of all phones with an add on module?

    Nasus5 pointsBadges:
  • Dial a cell phone on a Nortel CS 1000

    We own a Nortel CS1000 Option 61 and I will like to dial to a cell phone just by dialing a number and then the extension number. For example Jones ext is 2444 to dial his cell just dial 82444.

    Aidamari5 pointsBadges:

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