Microsoft CRM

Importing History into Microsoft CRM 4.0

How do I import history in Microsoft CRM 4.0?

Muliple leads, one opportunity

We frequently get multiple leads from same contact before we close a deal. In MS-CRM, we only associate one lead, one opp and currently mark subsequent leads as duplicates. Marketing wants to be able to track all leads associated with won deals. How do other organizations handle this? Was your...

Comparisons of CRM performance

Can any one tell me about the performance comparisons of different CRM Solutions like MS CRM, Sugar CRM and EnterpriseWizard CRM, which Solution has best Performance?

How does Microsoft CRM integrate physically with Outlook?

How does Microsoft CRM integrate physically with Outlook? Is there a different Web server I need to use to ensure that Outlook syncs with CRM Live? Thanks.

Need advice on CRM application integration for email newsletter system

We are in the process of developing an electronic email newsletter system for one of our client. Could you tell me how we may be able to link to and from their Microsoft CRM database to our email newsletter SQL Server database. For example, we need to link the newsletter with the database of...

Can you have two instances of CRM 3.0 on the same domain?

Can you have two instances of CRM 3.0 on the same domain? If so, how is it implemented. Also, how does this affect the user roles on the separate instances? What I mean is for example will a user setup as "Sys Admin" on CRM1 have the same level of access on CRM2? Thanks.

Linking Microsoft CRM to MSSQL Server

We are currently setting up a email newsletter system for one of our client and are looking at linking to and fro their CRM, for example, we need to link our newsletters (stored in MSSQL) to their list of contact emails (Stored in CRM) and write information related to the newsletter usage back to...

Need some help with Microsoft Dynamics CRM

I'm trying to use the service calendar in CRM 4.0 but find it is not providing the appointment picks in the form I think I should be seeing. Since the service I want to schedule has a 1-hour duration with a 15 minute interval, I want to see at 8:00 am all of the personnel available for the first...

Help with Microsoft CRM and Quick Campaign creation feature

Is there any way to use the Quick Campaign creation feature to send a bulk email? Rather than having to execute each individual task created, I mean... Right now, if I create a QC to email 100 people, I have to go into each activity and hit "send". Kinda time consuming... Thoughts? Or, perhaps...

Integration of SAP IPM with MS CRM

I need to integrate SAP IPM with MS CRM to retrieve buiness details. Can any body please let me know, how can I achieve it.