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  • Cisco Web Dialer – Pass Variable

    My company calls on behalf of Associations. we have a vendor that we purchased a number to place against each Association. This number is given to us to store in our CRM. Then we provide the Caller ID name we want to show up on the customer's end to the vendor who then stores all of the numbers in...

    webb39945 pointsBadges:
  • Can I run SBS 2003 OS with Exchange 2003, Sharepoint Services 2003, and Microsoft CRM

    Can I run SBS 2003 OS with Exchange 2003, Sharepoint Services 2003, and Microsoft CRM? If so, do you have any links that will help me get started?

    Roygrusky5 pointsBadges:
  • CRM email reception problem

    1)When email is received all new line character gets removed leaving all matter in single line 2) If long string of link is received then it gets broken and only partial link is received

    Neetgupta5 pointsBadges:
  • Importing History into Microsoft CRM 4.0

    How do I import history in Microsoft CRM 4.0?

    Clarry025 pointsBadges:
  • Muliple leads, one opportunity

    We frequently get multiple leads from same contact before we close a deal. In MS-CRM, we only associate one lead, one opp and currently mark subsequent leads as duplicates. Marketing wants to be able to track all leads associated with won deals. How do other organizations handle this? Was your...

    ACJ5 pointsBadges:
  • Comparisons of CRM performance

    Can any one tell me about the performance comparisons of different CRM Solutions like MS CRM, Sugar CRM and EnterpriseWizard CRM, which Solution has best Performance?

    Project3245 pointsBadges:
  • How does Microsoft CRM integrate physically with Outlook?

    How does Microsoft CRM integrate physically with Outlook? Is there a different Web server I need to use to ensure that Outlook syncs with CRM Live? Thanks.

    CRM Ask the Expert250 pointsBadges:
  • Need advice on CRM application integration for email newsletter system

    We are in the process of developing an electronic email newsletter system for one of our client. Could you tell me how we may be able to link to and from their Microsoft CRM database to our email newsletter SQL Server database. For example, we need to link the newsletter with the database of...

    CRM Ask the Expert250 pointsBadges:
  • Can you have two instances of CRM 3.0 on the same domain?

    Can you have two instances of CRM 3.0 on the same domain? If so, how is it implemented. Also, how does this affect the user roles on the separate instances? What I mean is for example will a user setup as "Sys Admin" on CRM1 have the same level of access on CRM2? Thanks.

    CRM Ask the Expert250 pointsBadges:
  • Linking Microsoft CRM to MSSQL Server

    We are currently setting up a email newsletter system for one of our client and are looking at linking to and fro their CRM, for example, we need to link our newsletters (stored in MSSQL) to their list of contact emails (Stored in CRM) and write information related to the newsletter usage back to...

    Estellemorris15 pointsBadges:
  • Need some help with Microsoft Dynamics CRM

    I'm trying to use the service calendar in CRM 4.0 but find it is not providing the appointment picks in the form I think I should be seeing. Since the service I want to schedule has a 1-hour duration with a 15 minute interval, I want to see at 8:00 am all of the personnel available for the first...

    CRM Ask the Expert250 pointsBadges:
  • Help with Microsoft CRM and Quick Campaign creation feature

    Is there any way to use the Quick Campaign creation feature to send a bulk email? Rather than having to execute each individual task created, I mean... Right now, if I create a QC to email 100 people, I have to go into each activity and hit "send". Kinda time consuming... Thoughts? Or, perhaps I...

    CRM Ask the Expert250 pointsBadges:
  • Integration of SAP IPM with MS CRM

    I need to integrate SAP IPM with MS CRM to retrieve buiness details. Can any body please let me know, how can I achieve it.

    Mohanr5 pointsBadges:
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