This request for help was originally submitted to the Research Assistant on WhatIs.com. We are facing rising maintenance costs with our IT vendors. What are other companies doing to control maintenance costs?
Question posted on behalf of Allen: We have a very small Server room basically it's a 10X10 closet, with cooling but no positive air flow, and no raised floor and the door is always closed. Problem: a contractor in the Floor above us (16th floor) drilled an 8" hole through the ceiling in our Server...