• How to calculate end-to-end service availability

    Hi, How do I calculate service availability to business user? Our service should be available to 24x7x365 days, but there are so many dependent components (network, servers, links, application, Data center etc) supported by multiple vendors should be available to meet the requirement. Vendors are...

    Availability20 pointsBadges:
  • IKM Software Quality Assurance test

    Does any one please give idea about IKM test?

    mangalam5 pointsBadges:
  • Balance between the cost of information systems and their necessity for organizational survival

    How can a balance be struck between the cost of information systems and their necessity for organizational survival?

    Jackie25 pointsBadges:
  • Internet Explorer vs. Firefox

    Hello, I'm the Assistant Editor on SearchWindowsSecurity.com. I'm looking to start a discussion about what browser people are using and why. Also, is anyone considering switching from IE to Firefox, or are your plans to stay with IE? Here's some food for thought... As of Feb. 2005, an estimated 35...

    LMullen0 pointsBadges:
  • Where should I pursue my IT career?

    I have a bachelors degree in accounting. I am currently working as a IT Healthcare consultant. I'm certified in Epic Resolute Hospital Billing. I would like to transition back into the accounting field, but somehow utilize my IT skills as well. I'm not sure which area of accounting to pursue where...

    frang40455 pointsBadges:
  • How do you calculate the speed to answer for a call center service desk?

    How to calculate the speed to answer in the Service desk ?

    Ebenezar5 pointsBadges:
  • Setup of service desk

    what is the best setup service desk?

    Whatisthematrix10 pointsBadges:
  • ITIL Foundation Certification

    Hi There, I've been self-studying ITIL for a while and would like to take on a certification exam. Anyone with the exam preparation pointers? would be much appreciated.

    DeeDaddy10 pointsBadges:
  • L1,L2 and L3 support

    What is the meaning of L1, L2 and L3 support? What is the difference in the expertise and effort needed? I'm asking for a general understanding.

    Abi5 pointsBadges:
  • What are the emerging trends in information technology?

    What are some of the emerging trends in information technology this year?

    msgwright5 pointsBadges:
  • How to setup Windows 2003 server right way.

    I would like to know how to setup Windows 2003 server for a small office that does architectural design. I need to access their files from a simple share drive. Any thoughts on this?

    Shadow386535 pointsBadges:
  • Reclass assets to expense account

    Any ways to reclass assets to expense account using F-63? The balance of the asset I reclassified should be zero but it still has balance.

    jeraldbho5 pointsBadges:
  • What tools exist that help to visualize & control IT resources end-to-end?

    I would like to know what solutions exist out there that provides end-to-end IT estate visualization, monitoring, and control of all the many layers of IT resources & relationships across multiple, disparate platforms: physical & virtual; public & private cloud; SDN &/or traditional...

    StaceyKing5 pointsBadges:
  • How is the www universe structured?

    I'm a last century's analyst/programmer/developer/etc. I use the web, I work in an environment connected to everything. I can reach information from anywhere in the world. But all this is in a black box for me. Outside of my black box are my programming languages, my operating systems, my...

    MAWilsonC5 pointsBadges:
  • How to unblock SMB protocol manually?

    Internet facilities have blocked in to my system with Sonicwall security via SMB so I need to open. How can I do it?

    rohithrrk5 pointsBadges:
  • The IT Blog Top 10: Oct. 29, 2009

    10. Choosing a block size when creating VMFS datastores Eric Siebert has written a guide on how to choose the right size for VMFS datastores. 9. How to use command line arguments in VBScript via the Wscript.Arguments Object Jerry Lees explains a helpful VBScript trick. 8. Using VRDP to view...

    ITKE363,930 pointsBadges:
  • Holiday overtime in Kronos

    How is holiday overtime used in Kronos?

    hundleyd015 pointsBadges:
  • is relationship management is a waste of an organisation’s resources

    is relationship management is a waste of an organisation's resources

    amuchemwa5 pointsBadges:
  • Remedy training

    I am starting a new job and they use remedy. Where can I get some inexpensive training on this topic?

    Itartist5 pointsBadges:
  • Open IT Forum: What are your views on social networking platforms in your network?

    I chatted with David Sacks, CEO of Yammer, last week at Enterprise 2.0, and we talked about IT's changing attitude toward cloud-based offerings such as social networking platforms. I'd love to hear from practicing IT professionals about the impact of these platforms on the network, whether it's...

    MelanieYarbrough6,345 pointsBadges:

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