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  • Open IT Forum: IT’s role in customer service

    One of ITKnowledgeExchange's bloggers is working on a series about customer service in the enterprise, and how it can be improved. From the IT side, do you have any experiences or suggestions for improving how companies do customer service? We'll take horror stories as well! Help a fellow IT...

    MelanieYarbrough6,345 pointsBadges:
  • Choosing a cloud platform for a small business

    I am a Small Business Owner.  The business is  IT Project Management software/hardware integration, Managed Service Provider and reseller of end user computer products.   It is also a viritual organization.  I would like to be able to integrate software that is useable by some or all of my...

    Pmcng5 pointsBadges:
  • What criteria would you use in selecting a life-cycle model for the Project?

    You are a software engineering consultant and have been called in by the vice president for finance of a corporation that manufactures and sells boots. She wants your organization to build a product that will monitor the company’s stock, starting with the purchasing of the leather and keeping...

    Ashindya10 pointsBadges:
  • how to start ILM server

    please tell me the procedure of starting ILM sevesies in informatica???

    A285 pointsBadges:
  • Career change from telecom analysis to SAP BI

    Hi, I am having 4 years experience in telecommunication provisioning,telecommunication network analysis,RA.Mediation in India.Recently I got a offer from a knowned MNC for SAP BI consultant position.They will provide me training on SAP free of cost. But still I am in dilemma about changing career...

    Confuseddomain5 pointsBadges:
  • IT project management task list

    Hi I am looking for IT Project management daily task/weekly/monthly/quaterly task list... reporting samples .... what PM lessoin learned /solutions /guidence etc... common question to ask team... How new PM can ready with to have to suceed the challenges... etc p yours guidence could be...

    InfraProject5 pointsBadges:
  • Looking for study materials for PRINCE2

    HI I NEED STUDY MATERIALS FOR PRINCE 2 CAN YOU HELP PLS HI CAN YOU SUGGEST ANYWEBSITE FOR STUDY MATERIAL AND PAST QUESTIONS HOW LONG WILL IT TAKE ME TO STUDY AND PASS THE EXAM

    Flow150 pointsBadges:
  • Resource list with a gant chart showing task timelines

    In project, I'd like a view of all resources with corresponding tasks under each resource. To the right of each task I want to see the calendar months with a gant chart type line depicting which months the resource will be working on that task. How do I create a view/report such as this? Do I enter...

    Mpolitte15 pointsBadges:
  • Responsibility of project delivery team

    In the recessionary period what will be the added responsibility of delivery team towards their client?

    ITSeniorConsultant5 pointsBadges:
  • Career switch within IT from java and PM to SAP

    I have 12 yrs of IT experience on java technologies and project management. Executed most of the project in the domain of SRM. based on that i want to make career in SAP MM. Could someone tell me how to proceed in this regard.

    Rags745 pointsBadges:
  • detailed documented project

    Can i have sample of a project with all its detailed documents related to the project management plan along with templates?

    Weli15 pointsBadges:
  • IT projects

    I am experienced QA lead with 10 years of experince.i left my hob and start a IT testing firm dedicated to testing projects. I am trying to find client project but not successful.Can anyone suggest what will the best approach?

    Amy0090075 pointsBadges:
  • Dependencies

    what are the dependencies in a project? how can the project manager define the dependencies in the project?

    Weli15 pointsBadges:
  • Best practices for approaching an IT Project

    what is the approach of any project?, should it be in details?,what is the approach of Data entry project in telecom company?

    Weli15 pointsBadges:
  • Building a Data Center from the ground up

    In working with Construction PMs, what can an IT PM bring to the table for a project to build a data center from the ground up?

    Cybrown10 pointsBadges:
  • What model of a lifecycle should IT projects follow?

    In software development, one has the RUP, or the waterfall model for the application lifecycle. In my experience, IT projects differ widely from them, however, they rarely follow a set pattern of requirements sign-off, careful design, proper reviews and implementation after testing, documentation...

    Xafer5 pointsBadges:
  • Bare minimum templates for Project Management

    20 projects, 80 teams members, are engaged. for project management what will be the bare minimum templates required for best control of the projects. teams are scattered at various locations. can someone list the name of the templates required (for complete project management, and covering the...

    Jaideep Khanduja8,975 pointsBadges:
  • PM training for Infrastructure structure and platforms

    I'm a PM looking for training that will provide a good baseline on infrastructure platforms. Any recommendations for classes being offered that are not overly technical or hands on?

    Dekohls10 pointsBadges:
  • MS Project 07 Automated Communication

    I am a project coordinator attempting to improve communications among resources assigned tasks in Project Server 2007. I would like to automate some of the issues and escalation of same - workflow type. What are the best tools for collaboration with this product? I'm semi new to MS Project and, of...

    Sissy10 pointsBadges:
  • Project Metrics

    Is there a different way to measure project status other than Schedule Performance Index (SPI) and Cost Performance Index (CPI)?

    740 pointsBadges:
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