What would be the best certifications/certification to get for basic remote help/telephone support, such as various printer issues, Windows, troubleshooting, etc? I appreciate any input, thanks so much!!
I am a engineer-MBA from India with inside sales experience in Middleware,servers,storage,cloud and Business Continuity in Oracle & IBM. I have no IT certifications. I want to know which certifications would stand me in good stead as I prepare for senior techno-commercial roles