Could anyone help me out with a scientifically correct definition of IT business value management? Thanks a lot!
I’m having trouble figuring out how to establish common guides on uptime, performance, etc. for our various business units. Should different units have different internal agreements? And any suggestions on how to set these baselines that make at least some units happy when everybody asks for things to “just work” “all the time.”
Should IT evaluation address wider issues, such as risks, implementability, flexibility, organizational impacts and links to strategy?
Who is offering good advice on aligning IT with business on Twitter? Companies, practioners or consultants are welcome!
Do project managers in your enterprise report up to the CIO, or someone else? Any advice on making sure IT projects stay on track and actually take into interest what the rest of the company is looking for?





