Could anyone help me out with a scientifically correct definition of IT business value management? Thanks a lot!
A few of my employees have occasionally brought up continuing certifications and education, wanting us to spend some of budget of course. I’m all for helping pay for a domain-specific certification or helping employees keep up their skills, but I’m trying to balance the high cost of both the training and the days lost. My main question [...]
Hi, I’ve been tasked with coming up with some kind of monthly reports on the state of our data center, and I was wondering if anyone had advice on what kind of information is relevent to non-IT people, or advice on writing reports up that don’t skimp too much on the technical data but get [...]
I’m having trouble figuring out how to establish common guides on uptime, performance, etc. for our various business units. Should different units have different internal agreements? And any suggestions on how to set these baselines that make at least some units happy when everybody asks for things to “just work” “all the time.”
Hi, My boss is asking me to find out how to better automate some of our daily server administration tasks, but I’m kind of at rope’s end. Any tips, tricks, or underused features you would recommend to reduce the management workload and free up time for other stuff? I’ve feel like I’ve got a good [...]
Should IT evaluation address wider issues, such as risks, implementability, flexibility, organizational impacts and links to strategy?
Who is offering good advice on aligning IT with business on Twitter? Companies, practioners or consultants are welcome!
Do project managers in your enterprise report up to the CIO, or someone else? Any advice on making sure IT projects stay on track and actually take into interest what the rest of the company is looking for?





