IT Answers » Incident response

Data center incident or disaster?

Pammyp33 — Wed, 07 Apr 2010 20:12:46 +0000

I am trying to develop the process which my company will follow in the event of a data center disaster.

Part of that process is to question whether or not a major incident has the characteristics of a true disaster and if a disaster should be declared (which would obviously kick off or recovery proceeses).

Can anyone advise on questions or things to consider when evaluating the impact, risk, and exposure of a major data center incident?

Thanks for any help!

Configure User Profile after server formatting

Nnnnnnnnn — Wed, 03 Dec 2008 09:05:48 +0000

Hi,

I have 90 machine in company Last Two Incidence Server has to be formated after that install ad ,dns and all But after that every user profile has to reconfigure bze of shareing and network problem

any type of solution to after the formating server no need to reconfigure the user profile

Thanks

Data transfer from Lotus Notes to CA Unicenter Service Desk r11.2

5056 — Wed, 03 Dec 2008 04:50:32 +0000

Hi all,
I worK on CA Unicenter Service Desk r11.2, my current assignment is to import ticket data from Lotus Notes to CA Unicenter Service Desk r11.2. Can any one guide me how to do it?

Tier of Support matrix

Coloradokid — Tue, 18 Mar 2008 16:57:21 +0000

Can someone offer a tier of support reference – what goes into a Tier of Support Martix/Plan?

Unknown Threats

Czarleo — Sat, 28 Jul 2007 14:24:28 +0000

Apart from honeypots, what are the different methods to find unknown threats which are prevalent? and how to find methods to mitigate them.

PS: all the vulnerabilities are known to all the n/w administrators and then can take measures to mitigate attacks but this doesnt happen..Hackers are at least 10 steps ahead..So how to find methods to find such unknown threats??

Paranoid about protecting my MAC address–Please read my story

DonBlake — Tue, 24 Jul 2007 14:28:29 +0000

What is the easiest way to protect your MAC address against spoofing? In 2004 I was the victim of a hacker that somehow spoofed my Cable Modem Mac address and used it to cover his identity while serving copyright material thru the internet. I was unsuspecting until my ISP one day suspended my service. I thought it was a normal outage but when I called my ISP I was transfered to their Security Dept. who said they would be sending papers explaining the situation. Some days latter I received an envelope from the Security Department of my ISP detailing the films that this hacker was serving thru the internet using my IP number and MAC address and warning me to desist.

This experience was really scary and frustrating because my only defense was that the times the hacker was logging with my identity I was at my workplace away from my home computer which was the one connected to the spoofed Cable Modem but still not a strong enough defense.

After arguing with the Security Dept. and not getting anybody to sympathize with me, even though I was only getting a warning I decided I couldn’t use the high speed internet (the only choice in my area) and make myself a victim of the hacker so I wrote a letter detailing my ordeal to the Security Dept. naming the people I have talked to and detailing my story and how I was being forced out of their high speed internet service because of another person impersonating me thru my MAC and IP address. I closed my account and had to get back to dial up service.

After a year I got brave enough to reopen my account but this time I rented a modem from the ISP so I didn’t loose my money if somebody spoofed my equipment again. I have been almost three years and the experience hasn’t been repeated. Now I have installed a wireless network at my home in order to connect my daughter’s computer to the internet. I’ve been reading about how to secure it but my previous experience has got me a bit paranoid, specially with the higher vulnerability of Wireless networks.

What would be the best way to protect my MAC address against spoofing? If a person could do it when it was only one wired computer connected with a cable to the Cable Modem how easier it might be now that I have a wireless network? My brother in law says not to worry, that a bolt of lightning doesn’t falls twice on the same spot but I can’t help to feel very paranoid.

windows password question

Minxcomp1 — Tue, 17 Jul 2007 00:09:16 +0000

I recently purchased a computer from a “going out of business” sale for my fathers business and when I try to logon to Windows I get the logon screen with domain. I have a valid username and password but obviously i am not connected to a domain. I need to bypass this if possible. The safe mode trick that I see all over did not work. Please help as our business is suffering!!!

Server 2003 network – 2 NICS

Calitech — Fri, 06 Jul 2007 20:32:35 +0000

I have a server 2003 with 2 nics
internal
192.168.10.1
255.255.255.0
no gateway
192.168.10.5 DNS

external
10.1.10.5
255.255.255.0
10.1.10.1 gateway
68.87.76.178 dns

Internal nic handles the DHCP 192.168.10.150-190 it has the scope options with the gateway 10.1.10.1 that is the comcast modem. and the DNS of 192.168.10.5

The internal network works. WS’s can access the server. But they cannot access the internet. I can ping the 192 number but not the 10.1 numbers. If I want internet i have to mannually add the ip on the workstation with a 10.1.10 number.
What could be blocking this?
RRAS? I tried uninstalling it and that didn’t work.

Selecting an area within security to start

Secmax — Sun, 24 Jun 2007 16:06:15 +0000

Hi,
I’m studying for an MSc in Information Security from Royal Holloway University of London, I have a B.Engg. degree in computers and a PG Diploma in Networking and Communication as well as the CCSA and CCNA. I’m also studying for the CISSP.

Now, with all these qualifications, could you please tell me which would be the best position for me to apply for in order to get a start, and if I try that position what would my options be when I gain some experience.

Thank you!!

Intrussion detection

Dimchik — Fri, 01 Jun 2007 12:10:45 +0000

Does any one know of any goof Intrussion detection system boxes which are not crazy expensive and support up to 1GB lines.