Help Desk Questions and Answers

Recent IT Questions

101 - 120 of 165

Domino mail: Dealing with leavers/resignations; forwarding

Is there a way after an employee has left and their profile & mail account have been deleted to collect all mail sent to them into your domain. Then to reply & forward these mails? Remember, their profile, person doc & mail account are deleted. An idea I have is to set up a new profile called...

View Answer   |  Mar 2 2005  11:02 AM GMT
Tech support, Help Desk, Security
asked by jellybean

  405 pts.

I have some problem sending and receiving email in my ISA Server 2000 for certain users.

Hai all I have some problem sending and receiving email in my ISA Server 2000 for certain users. The following are the details about my network. Windows 2000 server domain controller with active directory 150 clients they are using windows 2000 professional with static IP address. Now installed...

View Answer   |  Mar 2 2005  1:12 AM GMT
Tech support, Help Desk, Networking
asked by management

  0 pts.

Scansoft Dragon naturally Speaking 8 and Win 2000

Dear Guys, I have a problem that is driving me crazy. I have a multiboot system with Win 2000 pro with SP4 on C drive and Windows XP Pro without any S.P.on drive D. Simply I'm unable to "convince" Dragon to work on my Win 2000 Parttiton. I install the program ;then select the Audio device on My PC...

View Answer   |  Feb 28 2005  3:13 PM GMT
Tech support, Help Desk, Third-party services
asked by eagle9

  0 pts.

"There are no more endpoints available from the endpoint mapper"

Small system - 2 Windows 2000 servers (PDC and Sql Server) and 2 Windows 2003 servers (2nd DC and print server and 2nd SQL server) - 50 clients Windows XP Pro SP2 and 6 still Windows 2000 Pro awaiting conversion. All patches are up to date. Using DNS and active directory, NetBIOS is deprecated and...

View Answer   |  Feb 28 2005  2:44 PM GMT
Tech support, Help Desk, Windows
asked by Howard2nd

  0 pts.

Help Desk Software?

I am looking for some advice in choosing an off the shelf help desk solution. If anyone has sugestions on what products to look at or stay away from, it would be helpful. I need the ability for users to make and check status of tickets online, a Knowlege Base or FAQ section online, and asset...

View Answer   |  Feb 24 2005  10:47 AM GMT
Tech support, Help Desk
asked by NShomes

  0 pts.

Exchange test lab reflecting production network

How to setup our test lab to reflect production environment. Test lab will have one domain controller with all production accounts(decommisioned AD box from production) and exchange 5.5 (populated mailboxes from offline backup) on NT4.0. Is there a way to set this up in a test environment.

View Answer   |  Feb 24 2005  9:37 AM GMT
Tech support, Help Desk, Exchange
asked by dazed1

  0 pts.

Developing an antivirus (efficient):for Windows:Using VC++-2

I am working on a Project for making an antivirus.I have 2 other project parteners. But we don't have an guidance on how to develop the antivirus.Plz give me any relevent Information on this subject.(like components of AV,Algorithms(efficient),methods,general dection & removal of virus).(Also tell...

View Answer   |  Feb 24 2005  3:49 AM GMT
Security management, Tech support, Help Desk
asked by 423883

  0 pts.

Developing an antivirus (efficient):for Windows:Using VC++

I am working on a Project for making an antivirus.I have 2 other project parteners. But we don't have an guidance on how to develop the antivirus.Plz give me any relevent Information on this subject.(like components of AV,Algorithms(efficient),methods,general detection & removal of virus).(Also...

View Answer   |  Feb 24 2005  3:49 AM GMT
Security management, Tech support, Help Desk
asked by 423883

  0 pts.

two problems

hi all, i have two problems : 1. i configured ip on a win XP m/c that had two LAN cards , one for internal LAN and another for external.the problem is that when i ping the system with its hostname or local host ip "127.0.0.1" it pings but when i ping using either of the ips i configured...

View Answer   |  Feb 24 2005  0:29 AM GMT
Tech support, Help Desk, Hardware
asked by xevier

  0 pts.

Production environment is NT4.0 with Exchange 5.5 and two 2003 Domain controller servers.

Can I duplicate this production environment in a test lab to set myself up for migration of exchange to 2003. Already have a domain controller from production that we deconmissioned for the test lab.

View Answer   |  Feb 23 2005  4:00 PM GMT
Tech support, Help Desk, Exchange
asked by dazed1

  0 pts.

MS Office Outlook 2003 Address book

I use MS office outlook 2003 but this is not adding the e-mail addresses to the address book/contacts automatically when I reply to someone. This feature is available in Outlook express but I didn't find this feature in MSOO 2003. Is there any simple way I can add e-mail ids to contacts /address...

View Answer   |  Feb 18 2005  5:32 AM GMT
Security management, Tech support, Help Desk
asked by BinooDas1234

  10 pts.

Slow File sharing access in Win 98-2

Actually I have 2 questions: I have a small workgroup of 3 XP Pro systems, 2 win98 systems, 1 win 2000 server and a 16 port ethernet switch(100mbps). I have enabled the ICS in the server and each compter can access files/printers and internet with the help of DHCP. 1) When I access the win98...

View Answer   |  Feb 16 2005  4:54 AM GMT
Security management, Tech support, Help Desk
asked by BinooDas1234

  10 pts.

Slow File sharing access in Win 98

Actually I have 2 questions: I have a small workgroup of 3 XP Pro systems, 2 win98 systems, 1 win 2000 server and a 16 port ethernet switch(100mbps). I have enabled the ICS in the server and each compter can access files/printers and internet with the help of DHCP. 1) When I access the win98...

View Answer   |  Feb 16 2005  4:54 AM GMT
Security management, Tech support, Help Desk
asked by BinooDas1234

  10 pts.

system restore not working

I was trying to restore my XP machine but each time I select it, nothing happens. I have noticed that the pictures from some web pages do not appear but I get the small box with the red x in it. I also get the "the page cannot be found" message. There must be a easy solution I tried to set IE...

View Answer   |  Feb 15 2005  0:27 AM GMT
Tech support, Help Desk, Third-party services
asked by golfbum85

  0 pts.

Microsoft Office Powerpoint Problem

One of my helpdesk people came to me with an interesting question for a problem I have never seen before. We have multiple users using both Powerpoint 2000 and 2003. We have a ppt slide that is sometimes accessed and changed by 15 to 20 different people at different times. The problem is this. When...

View Answer   |  Feb 9 2005  7:46 PM GMT
Tech support, Help Desk, Microsoft Office
asked by RoscoePColtrain

  0 pts.

sync problem with outlook web access

i have a sbs 2003 at my network and exchange work just fine from my internal lan and all the users accounts are get sync from the server, but unfortunately when users connect to theirs mailbox from outside the network through outlook web access their mailboxes are not getting synchronize from the...

View Answer   |  Feb 7 2005  4:01 PM GMT
Security management, Tech support, Help Desk
asked by drorbenyosef

  5 pts.

internet activities-3

hello I just bought New VA10 sony notebook for my teenage son, there is LAN installed and Internet access, there is no account on the va10 notebook, but still he connected to internet, i think through another computer but i want to find out how he connected himself wireless OR through another...

View Answer   |  Feb 4 2005  7:03 PM GMT
Tech support, Help Desk, Hardware
asked by junior1

  0 pts.

internet activities-2

hello I just bought New VA10 sony notebook for my teenage son, there is LAN installed and Internet access, there is no account on the va10 notebook, but still he connected to internet, i think through another computer but i want to find out how he connected himself wireless OR through another...

View Answer   |  Feb 4 2005  7:02 PM GMT
Tech support, Help Desk, Hardware
asked by junior1

  0 pts.

internet activities

hello I just bought New VA10 sony notebook for my teenage son, there is LAN installed and Internet access, there is no account on the va10 notebook, but still he connected to internet, i think through another computer but i want to find out how he connected himself wireless OR through another...

View Answer   |  Feb 4 2005  7:02 PM GMT
Tech support, Help Desk, Hardware
asked by junior1

  0 pts.

internet connection

hello i have a note book VA10 (completly new) and i have installed a LAN in the add-remove program in the control panel. How does one connect to internet I do not have AOL, I have installed Internet Explorer, Windows messenger, High Speed option ( need to be paid) installed. Is it possible to...

View Answer   |  Feb 4 2005  1:06 PM GMT
Tech support, Help Desk
asked by junior1

  0 pts.

101 - 120 of 165