Help Desk Questions and Answers

Recent IT Questions

21 - 40 of 165

The Ever Constant Restart

workstation running Win 2000 pro has a vey strange issue. a coworker used the internet for his regular public e-mail and clicked on an attachment from a friend of his. Suddenly the computer blanked out (the screen). Now, every time I start the computer it starts up normally but then when it gets to...

View Answer   |  Jul 28 2005  2:52 PM GMT
Tech support, Help Desk, Installation
asked by zzegri

  0 pts.

accessibility issues with IE

I recently enabled accessibility/magnifier to demonstrate the functionality to a user . I launched IE to demonstrate how magnifier worked. The IE window was reduced in size as expected and the magnification tool displayed on the top half of the screen. When I disabled the magnification feature all...

View Answer   |  Jul 26 2005  7:27 AM GMT
Help Desk
asked by MarkN50

  0 pts.

AS/400 Full Back-up

hi, I have installed an iseries 9405-520 i5/OS V5R3M0 and the informatician have done all the aplication in B-boot mode. Has this any impact in the machine. Can i reboot in the A-boot mode???? And the last : i want to do a full back-up of the machine. Can you help me with some instructions......

View Answer   |  Jul 22 2005  4:58 PM GMT
Tech support, Help Desk, AS/400
asked by infoko

  50 pts.

Automatic print of email attachments

I have recently changed over to a virtual fax methodology for the company whereby all faxes arrive as a pdf attachment to a designated email address. One area requires all received faxes to be be printed, how can the pdf attachments by automatically printed?

View Answer   |  Jul 22 2005  3:13 PM GMT
Tech support, Help Desk, Third-party services
asked by Inscape1

  0 pts.

LPR Printing in Windows server 2003

I have just set up a shared generic line printer on one of our 2003 servers, and when I print a test page everything prints OK. However, when I map it as a network printer on another machine the print job is sent to the queue but stays there and nothing is printed. In the application log on the...

View Answer   |  Jul 22 2005  9:04 AM GMT
Tech support, Help Desk, Windows Server 2003
asked by LeeJ75

  0 pts.

wireless access points DHCP and drive mapping

Hello all, I recently installed wireless access points in my organization. They are configured to set automatically via DHCP on a 2000 server machine. It seems to work fine. But when I map a drive on client laptops running XP Pro and set it to reconnect at logon the drive either mysteriously...

View Answer   |  Jul 21 2005  5:14 PM GMT
Tech support, Help Desk, Hardware
asked by zzegri

  0 pts.

Automatic Updates

Hey all, A friend of mine has been having problems with Windows Automatic Update, and I was wondering if anyone has any ideas? Basically, he is running an AMD 64-bit processor at 3Ghz, with 512Mb RAM and Windows XP. His computer was really slow when I had a look at it, and found out that...

View Answer   |  Jul 20 2005  9:30 AM GMT
Tech support, Help Desk
asked by filmfanatic

  0 pts.

Trash being emptied automatically even with manual selected.

Hello, Wondering what the issue is here. I'm running R6. Thanks in advance for your help, Wes

View Answer   |  Jul 18 2005  4:49 PM GMT
Tech support, Help Desk, Exchange
asked by Wes1961

  0 pts.

Problems with Tools / Add Sender feature

I'm using Notes R6. I received an email from an external person - as a response to my email, and I tried to use the "Tools/Add Sender to Address Book" and I get the following error message: "The linked document can not be found in the current view". I've also received a similar message when trying...

View Answer   |  Jul 18 2005  3:52 PM GMT
Tech support, Help Desk, Exchange
asked by Wes1961

  0 pts.

I am getting this email when my friend is sending a mail from U.S

The following addresses had delivery problems: Permanent Failure: 554_:_Client_host_rejected:_Access_denied I am able to send a mail to my friend, but he tries to send a mail to my address, he is getting this error. He is having a comcast cable conenction in U.S. Other people are able to send ,...

View Answer   |  Jul 16 2005  3:14 PM GMT
Tech support, Help Desk
asked by mdimthays

  0 pts.

Not able to connect to a particula site(www.midwich.co.uk)

I haven't been able to get to www.midwich.co.uk since Saturday morning.Was OK last Friday went down while I was working on it Saturday.It seems that if I disconnect my router and reconnect after a few minutes that I can see the site, but after a few minutes I am unable to connect again. I can ping...

View Answer   |  Jul 16 2005  1:52 PM GMT
Help Desk, DNS
asked by mdimthays

  0 pts.

CPA3394 message

I am working with a customer that had a power outage. Since then, all spool files go from a WTR status to HLD immediately without printing. I tried changing the default reply to CPA3394 - Load formtype - to a 'G', but it prints the spool file regardless of the formtype. Not sure what happened, but...

View Answer   |  Jul 14 2005  2:09 PM GMT
Tech support, Help Desk
asked by gcavanaugh

  0 pts.

web server stops working

Hi, i was wondering if someone can help - our web server has stopped working for no apparent reason. Ive checked the even t log and fond these two entries multiple times. :: MESSAGE 1 :: SOURCE | ID | CATEGORY ESNET | 439 | logging / recovery services (252) Unable to write a shadowed...

View Answer   |  Jul 14 2005  4:44 AM GMT
Tech support, Help Desk, Networking
asked by andy11983

  0 pts.

Exchange2000 IM Problem

We have been running Exchange2000 IM for the past few months and it has been working as well as expected with any problems. then all of sudden we started gettting login errors: Exchange Instant Messaging Sign-In Faliure The email address does not match the username and password of the person...

View Answer   |  Jul 13 2005  7:26 AM GMT
Tech support, Help Desk, E-mail applications
asked by delebute2004

  0 pts.

Folder redirection/only domain controller admin gets redirected

I have tried to configure folder redirection in a single domain with no attached sites. I have two client computers and one domain controller. When I try to confogure folder redirection only the (desktop, my documents)of the admin user of the domain controller gets redirected. None of the roaming...

View Answer   |  Jul 12 2005  2:54 PM GMT
Tech support, Help Desk, Third-party services
asked by tamalerishi

  0 pts.

Folder redirection

Hello, I am trying to configure folder redirection. I want to redirect My docs and Desktop folders for just two users.I have configured the group policy for the domain under active directory users and computers. I have configured the two folders to be redirected to a shared folder on the network. I...

View Answer   |  Jul 11 2005  3:09 PM GMT
Tech support, Help Desk, Third-party services
asked by tamalerishi

  0 pts.

website inaccessable on internal lan but accessable externally

Hi, i have a website hosted on our internal servers - thing is the site is not accessable anywhere on the internal lan but it is externally. The server in question doesnt have to NIC's so i had to nat the internal address, i then put a dns enter http://mysite.mydomain.com in our dns server and...

View Answer   |  Jul 11 2005  12:36 AM GMT
Tech support, Help Desk, Networking
asked by andy11983

  0 pts.

Technical College vs. University

Hello all- Would it be more beneficial to attend a technical college or university? A certain technical college, ECPI (www.ecpi.edu) in VA, has sparked my interest because they advertise 'they meet with some industry experts to discuss tech trends and what education needs to be put out to keep...

View Answer   |  Jul 9 2005  4:20 PM GMT
Security management, Tech support, Help Desk
asked by neoCentric

  0 pts.

IT Tech Assistant/No Admin Rights

I have hired a new IT support person, and I wanted to give him access to restart services ex: Print services, in my absense which occasionally needs resetting. Is their a way to give someone strict access to only restart services?

View Answer   |  Jul 6 2005  2:52 PM GMT
Security management, Tech support, Help Desk
asked by ESuazo

  0 pts.

Problems scheduling repeating meetings

I am having problems with scheduling repeating meetings in the R6 calendar.....(specifically scheduling Conference Rooms). For example, a user scheduled a repeating meeting, and chose a conference room. The system initially allowed/approved the conference room, but now the room is not showing as...

View Answer   |  Jun 30 2005  5:04 PM GMT
Tech support, Help Desk, E-mail applications
asked by Wes1961

  0 pts.

21 - 40 of 165