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Getting error 57 & 58 when user trying to login?
when ever user trying to login it is saying request timed out. Understood That when ever genesys is sending request to Avaya it is getting timed out. We have Avaya CM 2.0 and integrated with GVP.
Answer Question
| May 9 2009 9:32 PM GMT
Genesys CTI, Avaya Communication Manager 2.0, Genesys Voice Platform
when ever user trying to login it is saying request timed out. Understood That when ever genesys is sending request to Avaya it is getting timed out. We have Avaya CM 2.0 and integrated with GVP.
Answer Question
| May 9 2009 9:32 PM GMTGenesys CTI, Avaya Communication Manager 2.0, Genesys Voice Platform
10 pts.
CTI Vendor Agnostic
It is my understanding that you can develop your middleware to accept a Genesys CTI solution and then make it agnostic to a call centers solution. Is this correct?
It is my understanding that you can develop your middleware to accept a Genesys CTI solution and then make it agnostic to a call centers solution. Is this correct?
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