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  • Is this the end of the PC era?

    The PC era might be finished as the latest numbers from Gartner and IDC showed no signs of improvement in the market. IDC reported a 11.4% drop in the second quarter compared to the same period last year while Gartner reported a 10.9% drop in its global Q2. This marks the fifth consecutive...

    Michael Tidmarsh25,300 pointsBadges:
  • Is Gartner right about their 5 CRM technology trends?

    Recently, Gartner outlined 5 trends changing CRM architectures: Cloud ComputingBusiness intelligence and CRMThe shift from operational CRM to social CRMWeb-oriented architecture and its effect on CRM systemsUnified communications While most of this makes sense in theory, I'm wondering if all these...

    Michael Morisy7,943 pointsBadges:
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