When scheduling meetings to occur after July 1, 2008 there is no free/busy information available for any user. We can see the free busy information for the resources (conference rooms, etc) but not users. There is information available up to midnight of June 30, 2008.

At first I assumed users were not publishing their data far enough in advance, but I’ve found they are set to 12 months. We have run the /cleanfreebusy switch when launching Outlook but that doesn’t seem to help. (There is no error message)

I am having a problem setting up resource mailboxes in our organization and can’t find any help on this subject.

I have a single domain, single Exchange 5.5 server setup. We have 2 DC’s – exchange 5.5 box is separate.

I am trying to set up meeting room resources so that users can automatically book meeting rooms when they try to schedule a meeting.

I have created 5 user accounts for my 5 meeting rooms. I logged into these accounts and configured Outlook profiles for each mailbox. I also sent a mail to ensure that the mailboxes were fully enabled (they were).

My problem is when i try to schedule a meeting for any of the 5 meeting rooms I am seeing the message “No information. No free/busy information could be retrieved.” This is displayed when I hover my mouse over the status bar under scheduling tab in the outlook calendar.

I have seen a similar question to this asked many times on the Internet but have seen no answers that suit my case so any help would be very appreciated.

Thanks in advance