• Delivery failure to Group Mailbox

    Hi all, I have a Group Mailbox. Where multiple users will reply to the customers. When there is any delivery failure, the failure message is routed to User Mail file and not the Group Mail Box. Can anybody help me to route the failure message to Group Mailbox. Thanks in advance.

    DeliveryFailure5 pointsBadges:
  • Open IT Forum: IT’s role in customer service

    One of ITKnowledgeExchange's bloggers is working on a series about customer service in the enterprise, and how it can be improved. From the IT side, do you have any experiences or suggestions for improving how companies do customer service? We'll take horror stories as well! Help a fellow IT...

    MelanieYarbrough6,345 pointsBadges:
  • Email remove from OAB

    Dear Expert, Everything was working fine for me. One bad day I have removed my GM email account  and created new email account after 2 days.  The problem I'm facing is the user sending mail from cache mode can't send him email. User send email from web Outlook have no problem. What I think in...

    Salmanshazad5 pointsBadges:
  • Not able to view all subfolders in share account

    We have run into an issue when we try to add a POP3 account in Outlook to a user. One user has his main account plus CS account added as a POP3. We tried to do the same with another user. Everything added without any issues. They later noticed when the first user creates a new subfolder the second...

    Juan7010 pointsBadges:
  • Change email address and password

    I forgot my password and my email address had been disconnected. How do I get my pass code?

    1959199710 pointsBadges:
  • Name in Gmail account

    Name in settings>account>edit info is Linda Davis. Name people see when they receive my email is Linda David, which is not correct. How do I correct this?

    ldavis5310 pointsBadges:
  • Global address list in OWA Exchange 2013

    I am using Exchange Server 2013 and our remote users are using Outlook web access 2013. The global address list is empty and the email address of the users are not available. How can I add all the users in the global address list? Can you please give me a guide or procedure on how to do it? Thanks...

    dgreat295 pointsBadges:
  • Undelivered email

    Why does ever one of my emails that I delete return as undeliverable to my own email address saying not a valid email address.  Every deleted email does this.

    baycat105 pointsBadges:
  • Gmail privacy

    I have an email set up by my employer through Google. Can they see what I browse on the internet at home if I am logged into that email account? I click on account settings and it says "This account is managed by "employer".

    billbob72415 pointsBadges:
  • Closed Gmail account

    What must I do to closed my Gmail account?

    c915 pointsBadges:
  • Migrating from Exchange Server 2007 to Exchange 2013

    Hello, I am planning to migrate Exchange server 2007 to Exchange Server 2013 but come across a lot road block about Exchange 2007 SP3 RU because Microsoft has not release it yet. How can I prepare my Exchange 2007 for SP3 RU? Where do I check what SP is on my Exchange server 2007? If Microsoft...

    veasna30 pointsBadges:
  • How do I fix Exchange 2003 setup issue?

    Dear Team, I have Exchange 2003 running on server 2003 standard edition. Each time I try to setup a user using Exchange, it fails with the error "the name can not be resolved ". I can setup users on IMAP and POP but not on Exchange.

    obisesan5 pointsBadges:
  • Email account

    If I made an e-mail account a year ago and haven't used it in over 6 months, does it automatically delete the account?

    thoughts5 pointsBadges:
  • Calendar anniversary entry at fixed time

    Cannot change the time of the anniversary entry for the alarm.

    Luciav15 pointsBadges:
  • Accept or reject options not appearing for appointment sent from Lotus to Exchange

    I am sending an appointment from Lotus Notes to Exchange through code. The appointment details are appearing in Exchange mail but ACCEPT and REJECT options are not appearing in actions list. Can someone help me out? Thanks in advance

    acceptreject5 pointsBadges:
  • Updating calendar entry

    Can I update calendar entry without sending update to everyone.  I just want update to show on calendar.

    Kath10 pointsBadges:
  • PUM.Disabled.SecurityCenter

    We are running Exchange Server 2003, yesterday I had two users have something strange happen to their mailboxes in Outlook 2003. One user's email account sent out mail from 2011. The other user received 168 emails follow up emails at one time. After running a Malwarebytes scan, it flagged this:...

    Taylor89085 pointsBadges:
  • Incoming/Outgoing server and account type

    How do I find out this information for rocketmail.com?

    peport5 pointsBadges:
  • Removing old 2007 server

    Hi, We have successfully migrated from our 2007 server to a 2010 server, no issues or problems and started removing the 2007 server via Add Remove Programs and all went well until there was just the Mailbox Role. It won't delete because it claims there are file in the Public folder 'public', using...

    SimonBryan5 pointsBadges:
  • Moving emails to folders repeatedly

    I have many labels (=many folders) for different projects. Usually once the new email is read I move it to the appropriate folder right away. If the new email is sent to already existing thread then it pops up in the inbox but has a label attached to it (and I like it as I do not check each folder...

    ic2315 pointsBadges:

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