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	<title>IT Answers &#187; Enterprise Desktop</title>
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		<item>
		<title>System reboots with &#8216;Serious Error&#8217;</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/system-reboots-with-serious-error/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/system-reboots-with-serious-error/#comments</comments>
		<pubDate>Fri, 17 Jul 2009 02:26:33 +0000</pubDate>
		<dc:creator>Lordhowe</dc:creator>
				<category><![CDATA[Enterprise Desktop]]></category>
		<category><![CDATA[Event ID 1003]]></category>
		<category><![CDATA[Random reboots]]></category>
		<category><![CDATA[Rebooting PC]]></category>
		<category><![CDATA[Windows XP]]></category>

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		<description><![CDATA[A user I support is experiencing frequent system reboots each night. When he comes in in the morning, he receives a message stating that a &#8216;Serious Error&#8217; has occurred. There&#8217;s a long string of info below, so I&#8217;ll say thanks in advance for any help anyone can offer on the issue. Lordhowe Below are the [...]]]></description>
				<content:encoded><![CDATA[<p>A user I support is experiencing frequent system reboots each night. When he comes in in the morning, he receives a message stating that a &#8216;Serious Error&#8217; has occurred.</p>
<p>There&#8217;s a long string of info below, so I&#8217;ll say thanks in advance for any help anyone can offer on the issue.</p>
<p>Lordhowe</p>
<p>Below are the details from his event log:</p>
<p>Event Type:     Error<br />
Event Source:   System Error<br />
Event Category: (102)<br />
Event ID:       1003<br />
Date:           6/6/2009<br />
Time:           8:40:42 AM<br />
User:           N/A<br />
Computer:       DLIEBSTERWK2<br />
Description:<br />
Error code 1000008e, parameter1 c0000047, parameter2 80521b10, parameter3 a561336c, parameter4 00000000.</p>
<p>For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.<br />
Data:<br />
0000: 53 79 73 74 65 6d 20 45   System E<br />
0008: 72 72 6f 72 20 20 45 72   rror  Er<br />
0010: 72 6f 72 20 63 6f 64 65   ror code<br />
0018: 20 31 30 30 30 30 30 38    1000008<br />
0020: 65 20 20 50 61 72 61 6d   e  Param<br />
0028: 65 74 65 72 73 20 63 30   eters c0<br />
0030: 30 30 30 30 34 37 2c 20   000047,<br />
0038: 38 30 35 32 31 62 31 30   80521b10<br />
0040: 2c 20 61 35 36 31 33 33   , a56133<br />
0048: 36 63 2c 20 30 30 30 30   6c, 0000<br />
0050: 30 30 30 30               0000 </p>
<p>I also took the details of his mini-dump files:</p>
<p>Microsoft (R) Windows Debugger Version 6.11.0001.404 X86<br />
Copyright (c) Microsoft Corporation. All rights reserved. </p>
<p>Loading Dump File [C:\Documents and Settings\jhowe\Desktop\Minidump\Dan Liebster\Mini060909-01.dmp]<br />
Mini Kernel Dump File: Only registers and stack trace are available </p>
<p>WARNING: Whitespace at end of path element<br />
Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols </p>
<p>Executable search path is:<br />
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible<br />
Product: WinNt, suite: TerminalServer SingleUserTS<br />
Built by: 2600.xpsp_sp2_gdr.090206-1233<br />
Machine Name:<br />
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805624a0<br />
Debug session time: Tue Jun 9 08:55:31.618 2009 (GMT-4)<br />
System Uptime: 3 days 1:08:18.389<br />
Loading Kernel Symbols<br />
&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<br />
&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<br />
&#8230;&#8230;&#8230;<br />
Loading User Symbols<br />
Loading unloaded module list<br />
&#8230;&#8230;&#8230;&#8230;&#8230;..<br />
Unable to load image Crypto.sys, Win32 error 0n2<br />
*** WARNING: Unable to verify timestamp for Crypto.sys<br />
*** ERROR: Module load completed but symbols could not be loaded for Crypto.sys<br />
*******************************************************************************<br />
* *<br />
* Bugcheck Analysis *<br />
* *<br />
******************************************************************************* </p>
<p>Use !analyze -v to get detailed debugging information. </p>
<p>BugCheck 1000008E, {c0000047, 80521b10, a57c3c90, 0} </p>
<p>*** WARNING: Unable to verify timestamp for SPBBCDrv.sys<br />
*** ERROR: Module load completed but symbols could not be loaded for SPBBCDrv.sys<br />
Probably caused by : Crypto.sys ( Crypto+1d0b5 ) </p>
<p>Followup: MachineOwner<br />
&#8212;&#8212;&#8212; </p>
<p>0: kd&gt; !analyze -v<br />
*******************************************************************************<br />
* *<br />
* Bugcheck Analysis *<br />
* *<br />
******************************************************************************* </p>
<p>KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)<br />
This is a very common bugcheck. Usually the exception address pinpoints<br />
the driver/function that caused the problem. Always note this address<br />
as well as the link date of the driver/image that contains this address.<br />
Some common problems are exception code 0&#215;80000003. This means a hard<br />
coded breakpoint or assertion was hit, but this system was booted<br />
/NODEBUG. This is not supposed to happen as developers should never have<br />
hardcoded breakpoints in retail code, but &#8230;<br />
If this happens, make sure a debugger gets connected, and the<br />
system is booted /DEBUG. This will let us see why this breakpoint is<br />
happening.<br />
Arguments:<br />
Arg1: c0000047, The exception code that was not handled<br />
Arg2: 80521b10, The address that the exception occurred at<br />
Arg3: a57c3c90, Trap Frame<br />
Arg4: 00000000 </p>
<p>Debugging Details:<br />
&#8212;&#8212;&#8212;&#8212;&#8212;&#8212; </p>
<p>EXCEPTION_CODE: (NTSTATUS) 0xc0000047 &#8211; An attempt was made to release a semaphore such that its maximum count would have been exceeded. </p>
<p>FAULTING_IP:<br />
nt!KeReleaseSemaphore+3a<br />
80521b10 e99c75fcff jmp nt!KeReleaseSemaphore+0x3a (804e90b1) </p>
<p>TRAP_FRAME: a57c3c90 &#8212; (.trap 0xffffffffa57c3c90)<br />
ESP EDITED! New esp=a57c4040<br />
ErrCode = 00000000<br />
eax=00000000 ebx=00000001 ecx=00000000 edx=00000000 esi=a7b0a778 edi=00000002<br />
eip=80521b10 esp=a57c3d04 ebp=a57c4054 iopl=0 nv up ei pl zr na pe nc<br />
cs=0000 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000246<br />
nt!KeReleaseSemaphore+0x3a:<br />
80521b10 e99c75fcff jmp nt!KeReleaseSemaphore+0x3a (804e90b1)<br />
Resetting default scope </p>
<p>CUSTOMER_CRASH_COUNT: 1 </p>
<p>DEFAULT_BUCKET_ID: DRIVER_FAULT </p>
<p>BUGCHECK_STR: 0x8E </p>
<p>PROCESS_NAME: BTSNTSvc.exe </p>
<p>LAST_CONTROL_TRANSFER: from a7aa60b5 to 80521b10 </p>
<p>STACK_TEXT:<br />
a57c4054 a7aa60b5 a7b0a778 00000000 00000001 nt!KeReleaseSemaphore+0x3a<br />
WARNING: Stack unwind information not available. Following frames may be wrong.<br />
a57c4080 a7aa5b4d a7b19f60 a57c4098 804dd99f Crypto+0x1d0b5<br />
a57c408c 804dd99f 80001a44 a57c4188 804e3487 Crypto+0x1cb4d<br />
a57c408c 804e3487 80001a44 a57c4188 804e3487 nt!KiFastCallEntry+0xfc<br />
a57c4108 a9f0208b 80001a44 e5e199ac a57c43d4 nt!ZwClose+0&#215;11<br />
a57c4188 a9ecf3dc 000004e0 e1417500 e5e199ac SPBBCDrv+0x4908b<br />
a57c41b4 a9ec85a4 e5e19984 a9ed6fda a9ed71c3 SPBBCDrv+0x163dc<br />
a57c41d8 a9ed7603 a57c4308 00000005 0000000b SPBBCDrv+0xf5a4<br />
a57c4208 a9ed72e8 a57c42fc e8537f28 00000000 SPBBCDrv+0x1e603<br />
a57c4244 a9ec8335 00000002 a57c42fc e5e19820 SPBBCDrv+0x1e2e8<br />
a57c42a4 a9ec970a a57c43d4 007c43a8 00000002 SPBBCDrv+0xf335<br />
a57c4324 804dc605 00000005 a57c4358 e19db3ec SPBBCDrv+0x1070a<br />
a57c4334 00000000 89d25ab0 a9ec2200 00000000 nt!ExReleaseResourceLite+0x8d </p>
<p>STACK_COMMAND: kb </p>
<p>FOLLOWUP_IP:<br />
Crypto+1d0b5<br />
a7aa60b5 ?? ??? </p>
<p>SYMBOL_STACK_INDEX: 1 </p>
<p>SYMBOL_NAME: Crypto+1d0b5 </p>
<p>FOLLOWUP_NAME: MachineOwner </p>
<p>MODULE_NAME: Crypto </p>
<p>IMAGE_NAME: Crypto.sys </p>
<p>DEBUG_FLR_IMAGE_TIMESTAMP: 42fcebd8 </p>
<p>FAILURE_BUCKET_ID: 0x8E_Crypto+1d0b5 </p>
<p>BUCKET_ID: 0x8E_Crypto+1d0b5 </p>
<p>Followup: MachineOwner</p>
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		<slash:comments>8</slash:comments>
		</item>
		<item>
		<title>windows xp installation</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/windows-xp-installation/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/windows-xp-installation/#comments</comments>
		<pubDate>Thu, 16 Jul 2009 08:27:23 +0000</pubDate>
		<dc:creator>Chincy</dc:creator>
				<category><![CDATA[Enterprise Desktop]]></category>
		<category><![CDATA[HP Pavilion dv2000]]></category>
		<category><![CDATA[Vista downgrade]]></category>
		<category><![CDATA[Windows XP installation]]></category>

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		<description><![CDATA[ive just installed xp professional on a laptop that used to have vista home premiumOEMA pre installed,it had a problem so ive formatted the hard drive and installed xp-all good!!but now that i have xp my computer has no sound and dos&#8217;nt recognise alot of the drivers on the laptop.So im wondering if anyone out [...]]]></description>
				<content:encoded><![CDATA[<p>ive just installed xp professional on a laptop that used to have vista home premiumOEMA pre installed,it had a problem so ive formatted the hard drive and installed xp-all good!!but now that i have xp my computer has no sound and dos&#8217;nt recognise alot of the drivers on the laptop.So im wondering if anyone out there has a simple fix for me without going into each individual driver and fixing it,this could cause problems as im no techie&#8230; thanks heaps&#8230;HP Pavillion dv2000</p>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Hardware</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/hardware-2/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/hardware-2/#comments</comments>
		<pubDate>Sun, 12 Jul 2009 06:27:48 +0000</pubDate>
		<dc:creator>Chetanm</dc:creator>
				<category><![CDATA[Enterprise Desktop]]></category>
		<category><![CDATA[System Restarting Problem]]></category>

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		<description><![CDATA[Hi, I m using duel core 2 on g31 gigabyte motherboard. I m using windows xp sp2. when ever i m running any application on my pc it&#8217;s get restart. i don&#8217;t know that problem. Please help me and give me some solution thanx]]></description>
				<content:encoded><![CDATA[<p>Hi, I m using duel core 2 on g31 gigabyte motherboard. I m using windows xp sp2. when ever i m running any application on my pc it&#8217;s get restart. i don&#8217;t know that problem. Please help me and give me some solution<br />
thanx</p>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Temperature Sensor for Desktop PC</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/temperature-sensor-for-desktop-pc/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/temperature-sensor-for-desktop-pc/#comments</comments>
		<pubDate>Tue, 07 Jul 2009 01:36:01 +0000</pubDate>
		<dc:creator>Garycheweng</dc:creator>
				<category><![CDATA[Desktop PC]]></category>
		<category><![CDATA[Enterprise Desktop]]></category>

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		<description><![CDATA[Most Desktop PC have ACPI to monitor the overheated CPU, HDD temp, hence shut down PC. Qs1, How to check whether the Desktop PC have or does not have this ACPI feature? If the PC without ACPI feature, it had to shut down for fire safety reason. Qs2, what temp sensor (sensor not allow to [...]]]></description>
				<content:encoded><![CDATA[<p>Most Desktop PC have ACPI to monitor the overheated CPU, HDD temp, hence shut down PC.  </p>
<p>Qs1, How to check whether the Desktop PC have or does not have this ACPI feature? If the PC without ACPI feature, it had to shut down for fire safety reason. </p>
<p>Qs2, what temp sensor (sensor not allow to install inside desktop PC) to install at Desktop PC exterior so that it can shut down the PC when it sense overheating?  </p>
<p>Qs3, which is the most appropriate position to install temp sensor at Desktop PC exterior so that it enable to measure that the PC is overheated? </p>
<p>Qs4, Is it possible that the Temp Sensor being installed able to detect that the PC&#8217;s CPU, HDD was overheated (note: about 70% accuracy to detect overheated PC is good enough) ?  Note: This temperature sensor (humidity temp not required) able to detect overheated Desktop PC though room and environment temp is ok.</p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Xcopy directory</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/xcopy-directory/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/xcopy-directory/#comments</comments>
		<pubDate>Tue, 16 Jun 2009 11:12:47 +0000</pubDate>
		<dc:creator>Foxj</dc:creator>
				<category><![CDATA[directory]]></category>
		<category><![CDATA[Enterprise Desktop]]></category>
		<category><![CDATA[Xcopy]]></category>

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		<description><![CDATA[xcopy directory without directory or file question]]></description>
				<content:encoded><![CDATA[<p>xcopy directory without directory or file question</p>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>How to determine if desktop has been hacked?</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/hacking/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/hacking/#comments</comments>
		<pubDate>Tue, 16 Jun 2009 04:02:20 +0000</pubDate>
		<dc:creator>Oldlady55</dc:creator>
				<category><![CDATA[Desktop security]]></category>
		<category><![CDATA[Email security]]></category>
		<category><![CDATA[Enterprise Desktop]]></category>
		<category><![CDATA[Hacked]]></category>

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		<description><![CDATA[How can I find out for sure that my computer is being hacked into? I have very good reason to believe that is what is happening. Some people who have no axcess to my e-mail know things that only the person I sent it to should know. I suspect someone who might have a motive?]]></description>
				<content:encoded><![CDATA[<p>How can I find out for sure that my computer is being hacked into?  I have very good reason to believe that is what is happening.  Some people who have no axcess to my e-mail know things that only the person I sent it to should know.  I suspect someone who might have a motive?</p>
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		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>How to recover deleted history</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/recover-deleted-history/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/recover-deleted-history/#comments</comments>
		<pubDate>Tue, 16 Jun 2009 01:54:04 +0000</pubDate>
		<dc:creator>Bflofan</dc:creator>
				<category><![CDATA[Browser history]]></category>
		<category><![CDATA[Desktop security]]></category>
		<category><![CDATA[Enterprise Desktop]]></category>
		<category><![CDATA[Web security]]></category>

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		<description><![CDATA[Question Edited by Michael Tidmarsh]]></description>
				<content:encoded><![CDATA[Question Edited by Michael Tidmarsh]]></content:encoded>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Folder sharing problem in Windows XP client</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/sharing-problem/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/sharing-problem/#comments</comments>
		<pubDate>Mon, 15 Jun 2009 07:15:35 +0000</pubDate>
		<dc:creator>Cknafick</dc:creator>
				<category><![CDATA[Enterprise Desktop]]></category>
		<category><![CDATA[Shared folders]]></category>
		<category><![CDATA[Windows XP]]></category>

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		<description><![CDATA[i am using windows xp OS. The problem is when i am trying to share a folder from my pc i can&#8217;t . because the share option is disable there. normally there should be an option to enable the sharing , but that also not coming. why? is there any service to enable for sharing [...]]]></description>
				<content:encoded><![CDATA[<p>i am using windows xp OS. The problem is when i am trying to share a folder from my pc i can&#8217;t . because the share option is disable there. normally there should be an option to enable the sharing , but that also not coming. why? </p>
<p>is there any service to enable for sharing folder?</p>
<p>can you please give me a solution for this&#8230;..?</p>
<!-- wpms-network-global-inserts -->]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Relaionship between the device manager and a device driver</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/operating-systm-devices/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/operating-systm-devices/#comments</comments>
		<pubDate>Sun, 14 Jun 2009 21:41:13 +0000</pubDate>
		<dc:creator>Baye</dc:creator>
				<category><![CDATA[Device Manager]]></category>
		<category><![CDATA[Drivers]]></category>
		<category><![CDATA[Enterprise Desktop]]></category>

		<guid isPermaLink="false"></guid>
		<description><![CDATA[what is the relaionship between the device managrer and a device diver?]]></description>
				<content:encoded><![CDATA[<p>what is the relaionship between the device managrer and a device diver?</p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to increase virtual memory?</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/how-to-increase-virtual-memory/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/how-to-increase-virtual-memory/#comments</comments>
		<pubDate>Fri, 12 Jun 2009 05:18:18 +0000</pubDate>
		<dc:creator>WindowsServerAdmin</dc:creator>
				<category><![CDATA[Enterprise Desktop]]></category>
		<category><![CDATA[Virtual memory]]></category>

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		<description><![CDATA[how to increase virtual memory]]></description>
				<content:encoded><![CDATA[<p>how to increase virtual memory</p>
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		<slash:comments>0</slash:comments>
		</item>
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